The hotel is located 15 minutes walking distance away from the main square. It is quiet and peaceful but provides excellent approach to the historic city. The restaurant brought out an impressive breakfast every morning, and it even has a local artisan selling crafts and trinkets. The staff is extremely helpful and were able to book several taxi rides for us (all of which showed up at the right time) while we were there.
This hotel is indeed highly recommended for its scenic views and quite near to the Plaza Mayor de Armas. Highlight the cleanliness and spaciousness of the rooms, as well as the friendly and professional staff. The natural lighting and panoramic city and mountain views are definitely standout features! The room I got has a scenic view! Super worth the price, I’m telling you, you should get one with the scenic view if you stay here. And staff at the restaurant were so kind and accommodating.
The service is so good that I have to comment. The room was upgraded to a room with windows for free. Because I left the hotel too early, I was provided with a packaged breakfast. There were free cocktail classes and a tour of the hotel's internal monuments. The room provided an oxygen supply system so there was no high-reaction
The price/performance ratio is very high, the location is also very good, and it's antique. There is free coca tea in the lobby and free oxygen for 10 minutes. There is a convenience store/pharmacy opposite the hotel, but the check-in time is a little long.
Located in Urubamba, Tierra Viva Valle Sagrado Urubamba is in the mountains, a 2-minute drive from Urubamba River and 6 minutes from Butterfly Park. This hotel is 3.5 mi (5.7 km) from Cerro Ajojasa and 4.6 mi (7.5 km) from Ñaupa Iglesia.
Take in the views from a terrace and a garden and make use of amenities such as concierge services. Additional features at this hotel include a fireplace in the lobby and a picnic area.
At Tierra Viva Valle Sagrado Urubamba, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Stay in one of 36 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
The hotel's service and price are very good, the location is also very good, and the restaurant's dishes are also good, very recommended, there are special performances in the lobby at night, very good!
I am very satisfied with all aspects of the hotel. The decoration is very warm and stylish. The mattress in the house is also very soft. The heating shower is also very high-end. The hot water is sufficient. The key is that there is hot water in the house. You can drink it. This is very important for the Chinese. I also praise the front desk brother for his good service. You can order takeaway and call a taxi. The front desk brother is also very handsome, thank you. I will definitely stay here next time, and the price is very cost-effective. There is a small park at the door, very quiet, the breakfast waiter will also speak English, very satisfied in all aspects
Overall, the hotel is not bad for Cusco, a small room, a small window, a very small bathroom, no heating, no drinking water, no slippers, but I give it 5 for cleanliness, for the location, and for the fact that the hotel is new. When we lived there, the cost was $90 per night without breakfast. For such a cost, it is normal. But when we left for 2 days and came back, the cost was already $180 per night, which is simply unimaginable for this hotel. Having lived a week in Cusco, it became clear that the price and quality are a big problem not only for this hotel but also for others! The prices are high, and the service provided is minimal!
Good
75 reviews
7.7/10
Price from
AU$183
per night
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9.1/10
Great
GGuest UserHad two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
桂桂Belmond Hotel is my personal favorite hotel brand, no one! Although it is relatively small compared to other five-star hotels, it is definitely an aristocratic experience! From check-in to check-out at the front desk, the hotel really does pay attention to every detail. The Belmond Hotel Cusco is a converted monastery. The hotel also has a church, which is very characteristic. The Spanish courtyard design is elegant and elegant. The hotel breakfast is very rich. Stayed late that day and was upgraded, very satisfied. It is located next to Weapons Square and has a good location. Great experience staying in Cusco! Ctrip's price is much cheaper than booking, and it is very powerful!
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
RReza MatinStaying at Hotel Andian Dream was an unforgettable experience. Nestled in a picturesque location, the hotel offers a perfect blend of comfort and charm. The rooms are well-appointed and provide stunning views, making it a serene getaway.
A special shout-out to Rocio, the receptionist and tour seller, who truly made our stay remarkable. Her warm welcome and attentive service set the tone for our visit. Rocio went above and beyond to ensure i had everything i needed, from check-in to recommending local tours that perfectly matched our interests. Her knowledge and passion for the area made exploring a delight.
Thank you, Rocio, for your exceptional hospitality and for making our stay at Hotel Andian Dream so special! Your dedication to your guests is truly appreciated.
GGuest UserI stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel.
Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far.
Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back.
I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.
AAnonymous UserThe staff members are friendly when you see them, but two problems I encountered: the intro page of the hotel says it has a 24-hour front desk but it doesn’t! One night I finished drinking with friends and returned to the hotel at 12:25, the main door was locked, I called and knocked for 15 mins and no one replied - worse still I have a 4:30am pick up for Machu Piccu tour the following morning and I couldn’t change my clothes, charge my phone or bring anything with me because they just wouldn’t open the door! I couldn’t book another hotel either because any booking of the day only allows check in at 11am. I ended up sleeping in the sofa of a nearby hotel Prisma Hotel who was fully booked but kindly let me stay a night at their lobby.
Another thing was - the hotel room lock was shady and it became unlocked automatically sometimes.
It’s not somewhere you feel you can trust.
CcindyDo not think twice to stay here, just book it!
Me and my husband had an amazing stay here during our trip in Cusco. The hotel is located at the heart of Cusco city and just a few minutes walk to the plaza, along with nearby shops and restaurants. It is run by a lovely family (Jose, Johann, and Miriam) who will greet you very warmly.
We had to get up incredibly early (4am!) for a tour and Jose prepared a packed breakfast for us. I told my husband it feels as if our parents prepared the breakfast because it was very thoughtful and we never got hungry throughout the trip :)
Johan speaks really good english so you will face no issue trying to get some tips around the city.
Thank you so much Johan and family for welcoming us, we will recommend you to everyone looking for a place to stay in Cusco🩷
SS_KKThe rooms were clean and comfortable with a storage heater and hot shower. About 10 minutes walk to the main square. However, when we arrived it was a little strange for us when the receptionist said that we didn't have a booking there even though we had and I had the confirmation receipt to show him. He wasn't responsive until I called Trip.com online service, and then he continued looking and said that he actually found it, so maybe be aware of this happening when you arrive. It was also a little strange that after they checked us in, we had a lot of luggage and staff showed us to the rooms that were quite a walk away and up one set of stairs and two sets of elevators, that they didn't help with anything of the bags. We only noticed this as we had much better service in other hotels in Cusco.
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