Super exceeding expectations hotel! We had a trip the next morning, so we originally booked here for one night. I thought I could sleep and take a shower. I didn't have too high expectations for the hotel, and the result was unexpectedly good. The room is very very spacious, the ventilation, lighting and hot water facilities are also very good, the health is very clean, even the socket panel is Chinese. The hotel's rare package of three meals is Chinese food. Our plane arrived late, and the boss also specially reserved dinner, especially after we came from South Sudan and ate the fly-filled African meal in the wild for more than a week, we could eat clean and authentic Chinese food. It was as warm as going home.
The hotel is well located in Kampala Uganda, easily accessible and close to Acacia mall making it easier for meetings and convenient for accessing different amenities and services outside the hotel.
The hotel staff are very friendly and supportive. The food is delicious especially their samosas 😋. The night views by the pool side is also amazing. Sunset views are amazing and at no cost!!!
The hotel is right by Lake Victoria, and you can see the lake from the window when you open it. Please excuse the second picture; I had already laid on the bed, so it's a bit wrinkled. The room also smelled very pleasant. The front desk service was very thoughtful; they helped me carry my two very heavy suitcases upstairs. The security guard was also very nice. The hotel breakfast was delicious too. You're welcome to stay here!
Great hotel right in the middle of Kampala. Everything is easily accessible. Nice big room with big bed. A window makes it a really nice room. Big bathroom with everything you need. Breakfast early is less, later it gets more extensive. Coffee was difficult.
The hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
Went down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
They were up to their task. They were very friendly and curtious to us. Their Amenities need tobe improved .
It was life time experience with their Manager.
Thanks for the house keeping team and the people's managing the work., rooms and the hotel premises are well maintained., very impressive., and the reception is helpful and at breakfast the services are friendly., Keep up the good works and God Bless always 🙏
заселялись на одну ночь при путешествии по стране, очень милый персонал, старались как могли для нас.Хороший бассейн, чисто, тихо, встретили бокальчиком вина ( белое или красное), очень хороший завтрак сделали в дорогу)) спасибо за это отдельное. Хорошо работал интернет. Удобная кровать, небольшая терраса. Выходили вокруг отеля погулять - попали на местную свадьбу, на шоу барабанщиков - колорит.СОтрудники очень старались для нас.
Из минусов- не очень вкусный запах у геля для душа и мыла жидкого, но это субъективное мнение.
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The hotel is small but quite neat! With good customer care. The rooms are quite small but the outside balcony area seemed untidy with a lot of clutter on the ground floor pavers.
The breakfast is good
Very Good
10 reviews
8.1/10
Price from
€38
per night
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9,0/10
Great
SSafari Pro NoahThe hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
FFilipp ViFriendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.
MMikeFdGreat place, especially if travelling as family or with friends. The 2 bedroom apartment are pretty sizable.
Their electricity battery backup works seamlessly without noticeable interruption. The only thing is that the battery storage is connected to lighting and select wall sockets. But it's pretty good.
The only other thing is that the access roads to the apartment are very bad, especially on a rainy day. I was advised that the works are under way and the access roads will be fixed soon.
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