Posted on Apr 7, 2026|Double Room with Sea View
VeRGiThe hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location.
That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay.
Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance.
Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.
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Price per night from:£187
Posted on Apr 26, 2026|Premium Studio
Anonymous UserThe hotel has a good location, about a 10-minute walk from the city center. However, the layout is confusing at first and feels like a labyrinth.
The room was spacious but lacked basic amenities—not even a tea sachet and cleanliness could be improved. The staff were kind and helpful.
Parking is paid, but there are free options nearby and a large parking area five minutes away for just €1. Breakfast was good, and the pool area is spacious and enjoyable.
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Price per night from:£154
Posted on Mar 5, 2026|Twin Room
Sekani 27The hotel was easy to find and in a great location right in the heart of the old town. It’s about an 8-10 minutes walk to the marina, and there are plenty of shops and restaurants close by.
The room was tidy and comfortable, although it wasn’t cleaned during our stay, so it seems you may need to request housekeeping if you want it.
Breakfast was quite simple with just the basics. We also appreciated the 12 pm check-out, as it gave us a bit more time to rest before our afternoon trip.
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Price per night from:£65
Posted on Apr 30, 2026
Guest User
Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
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Price per night from:£145
Posted on May 11, 2026
Anonymous Usergood location, located in the center so it’s easy to go around.. the bus station is next to the hotel, and 2 mins away walking distance to McDonalds..
very nice breakfast with live music, great selection
the indoor pool and sauna are clean and very nice
the view from the room is lovely, got the marina, the beach, and the town..
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Price per night from:£133
Posted on Aug 2, 2024
Guest User
Lovely hotel with delicious breakfast. Small swimming pool
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Price per night from:£80
Posted on Nov 11, 2023|Classic Double or Twin Room with Balcony
Guest UserThis hotel is very recent. Beautiful, elegant and well-equipped in terms of services. What doesn't strike us as normal, however, is the lack of little touches for a hotel in this category. No shampoo, no q-tips, just the same gel for washing hands and in the shower. No shower cap. An empty fridge bar. We appreciate the coffee machine and the bottle of water, but one normal coffee capsule and 3 decaffeinated coffee capsules... not logical...
We asked for a room with a bath when we booked (we were ”upgraded” without any request on our part, on a ”marina” view, but with a shower.
As we are not very nice customers, we didn't say anything.
The bedding is good. The pillows are quite thick, which can be uncomfortable for people with sensitive necks. 3 cushions are available, but they are all very dense.
The road is very noisy, subject to a few car rodeos at night.
I've heard that the rooftop is noisy in November, but fortunately this is not the case.
The staff are friendly and respond to requests.
The breakfast buffet is very comprehensive, but for the evening menu, this type of buffet seems less attractive, but will surely please some people.
The spa is very good, at 12.5 euros for one hour (equipped swimming pool, sauna, hammam, etc.).
There is a car park at the hotel for 6 euros a night, but free parking is available 200m from the hotel by the beach.
All in all, then, this is a fine hotel with a lot of potential, but some details clearly need to be reviewed to make it really nice.
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Price per night from:£144
Posted on May 3, 2025
Guest User
A beautiful hotel surrounded by magnificent gardens. We'd barely arrived when something unimaginable happened: a blackout on the Iberian Peninsula. The hotel managers responded in an exemplary manner: they provided information, provided everyone with a water bottle, and served cold meals and free grilled dishes in the restaurant in the evenings. The emergency generator also ran for a few hours. So, despite the uncertainty, we felt well looked after. Enjoying the sun by the beautiful pool area is also nothing to be sniffed at. The breakfast buffet was varied, including a good selection for vegans and vegetarians. We really enjoyed, among other things, the delicious, sweet fruit.
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Price per night from:£164
Posted on May 22, 2024|Prestige Room
Guest UserInteresting quirky location full of historic character. Very friendly welcome. When receptionist saw on passport that it was wife's birthday, we were given an upgrade and bottle of bubbly in room! Buffet breakfast fine, but it would have been good to have bacon on the hot-food selection. Our suite was quite spacious, but only had a standard double bed - OK for us, though others might want to request a king-size.
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Price per night from:£80
Posted on Jun 28, 2022
Angel Del CampoThe hotel is very comfortable and the rooms are very comfortable.
It is well parked at some apples at June dates and the centre pila nearby.
The worst thing: if you are with children is not recommended because stairs are dangerous.
The jacuzzi was broken.
The room was struck with a TV, the shower and the bathroom were broken danced but it could be used.
They don't make room, they don't change towels, they don't pick up the paperboard, I think they change it weekly.
Premiere the aesthetic comfort and we end up uncomfortable with the placement of clothes, baggage and bathroom.
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Price per night from:£52