Posted on Jun 10, 2026
Anonymous User
During my 4-day stay, I managed to enjoy a bit of everything, from the outdoor and indoor pools to the sauna. There's free parking available near the hotel, so there's no need to use the underground parking (unless it's high season). The room boasts a beautiful view from the ninth floor, although I feel that certain finishes should be rectified for such a new, 5-star hotel; the balcony floor seems a bit loose, and the bathroom door drags on the floor. The area is a bit windy, which you can feel through the window at night when it's quiet, but it's nothing too major. Breakfast was 'average'; I missed having natural juice, which I think would be justified given the price. The pool bar also does a good job, and their wraps/sandwiches are tasty. The sun loungers are also very comfortable.
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Price per night from:INR 36,321
Posted on Apr 26, 2026|Premium Studio
Anonymous UserThe hotel has a good location, about a 10-minute walk from the city center. However, the layout is confusing at first and feels like a labyrinth.
The room was spacious but lacked basic amenities—not even a tea sachet and cleanliness could be improved. The staff were kind and helpful.
Parking is paid, but there are free options nearby and a large parking area five minutes away for just €1. Breakfast was good, and the pool area is spacious and enjoyable.
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Price per night from:INR 30,633
Posted on Jan 2, 2026|Single Room
Ricardo The TravellerUnfortunately, the stay was not very comfortable. The room heater was not working, making the room extremely cold during winter. There was also a very loud noise coming from the air conditioner; this was reported to the staff, but no action was taken.
The room itself is very small, and the shower area in the bathroom is also quite cramped. While the hotel is affordable, I wouldn’t choose to stay here again.
That said, the receptionists were kind and polite, which was appreciated.
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Price per night from:INR 10,895
Posted on Apr 30, 2026
Guest User
Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
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Price per night from:INR 28,214
Posted on Jan 21, 2026|Superior Room with Marina View
Guest UserGot the Marina view, worth i. Was so beautiful. It was my birthday and they catered very nicely to me to make my day special. I would definitely stay again. All the staff were nice and welcoming and very helpful in suggestions of places to go. Highly recommend this hotel!
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Price per night from:INR 18,932
Posted on Aug 2, 2024
Guest User
Lovely hotel with delicious breakfast. Small swimming pool
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Price per night from:INR 15,550
Posted on Nov 11, 2023|Classic Double or Twin Room with Balcony
Guest UserThis hotel is very recent. Beautiful, elegant and well-equipped in terms of services. What doesn't strike us as normal, however, is the lack of little touches for a hotel in this category. No shampoo, no q-tips, just the same gel for washing hands and in the shower. No shower cap. An empty fridge bar. We appreciate the coffee machine and the bottle of water, but one normal coffee capsule and 3 decaffeinated coffee capsules... not logical...
We asked for a room with a bath when we booked (we were ”upgraded” without any request on our part, on a ”marina” view, but with a shower.
As we are not very nice customers, we didn't say anything.
The bedding is good. The pillows are quite thick, which can be uncomfortable for people with sensitive necks. 3 cushions are available, but they are all very dense.
The road is very noisy, subject to a few car rodeos at night.
I've heard that the rooftop is noisy in November, but fortunately this is not the case.
The staff are friendly and respond to requests.
The breakfast buffet is very comprehensive, but for the evening menu, this type of buffet seems less attractive, but will surely please some people.
The spa is very good, at 12.5 euros for one hour (equipped swimming pool, sauna, hammam, etc.).
There is a car park at the hotel for 6 euros a night, but free parking is available 200m from the hotel by the beach.
All in all, then, this is a fine hotel with a lot of potential, but some details clearly need to be reviewed to make it really nice.
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Price per night from:INR 22,059
Posted on May 3, 2025
Guest User
A beautiful hotel surrounded by magnificent gardens. We'd barely arrived when something unimaginable happened: a blackout on the Iberian Peninsula. The hotel managers responded in an exemplary manner: they provided information, provided everyone with a water bottle, and served cold meals and free grilled dishes in the restaurant in the evenings. The emergency generator also ran for a few hours. So, despite the uncertainty, we felt well looked after. Enjoying the sun by the beautiful pool area is also nothing to be sniffed at. The breakfast buffet was varied, including a good selection for vegans and vegetarians. We really enjoyed, among other things, the delicious, sweet fruit.
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Price per night from:INR 18,182
Posted on Aug 18, 2025|Prestige Room
Anonymous UserThe outdoor space was pleasant, the pool area was beautiful, and the pool water was warm.
Regarding the room, it had been cleaned before we arrived, but it was quite dusty, to the point of causing allergies. There were raised wooden floorboards (damaged) and the air conditioning was quite old (the whole room was old).
Every time we entered the room, it smelled of sewage, and the bathroom had dampness (black) in the shower stall.
The restaurant was pleasant, but the meals were not very varied. They didn't offer the option to change side dishes if we didn't like something.
The breakfast, on the other hand, was very varied!
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Price per night from:INR 13,088
Posted on Jun 28, 2022
Angel Del CampoThe hotel is very comfortable and the rooms are very comfortable.
It is well parked at some apples at June dates and the centre pila nearby.
The worst thing: if you are with children is not recommended because stairs are dangerous.
The jacuzzi was broken.
The room was struck with a TV, the shower and the bathroom were broken danced but it could be used.
They don't make room, they don't change towels, they don't pick up the paperboard, I think they change it weekly.
Premiere the aesthetic comfort and we end up uncomfortable with the placement of clothes, baggage and bathroom.
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Price per night from:INR 12,451