Good location, very close to the falls and the Rainbow Bridge. Easy to walk from American side to Canada side. Room very spacious and clean. Staff very friendly and helpful. Will definitely stay here again if come to the falls next time.
Good downtown location
Well maintained lobby and convenient restaurants including Starbucks -elevators and entrances were good
Polite staff
Downside was hairdryer not working and tea kettle was missing- although it was delivered on request
Overall a decent experience
The room was very nice for the money and the staff were superb in answering my questions. A staff member was outstanding in offering to lend an ice scrapper to scrap off ice on my car when I forgot to bring one. I would definitely stay at this location the next time I'm travelling the same route.
Hotel near Times Square,New York34.8% of visitors choose this area
GGuest User2026.01.07
This hotel is conveniently located near Times Square and 5th Avenue, just a 5-minute walk from the subway. There's a Target supermarket right across the street, making it super easy to get around. The lobby is on the 21st floor, and check-in is available after 4 PM. We were able to store our luggage for free on the day we arrived. Our room on the 32nd floor was a corner room with windows on two sides, offering great views. It was clean, spacious, and bright, and there was even a Chinese-speaking receptionist, which was a thoughtful touch. The ground floor entrance is a bit small and has a pillar in the middle, but once you're inside, it's quite spacious. My only complaint is that housekeeping only made the bed and emptied the trash; they didn't clean the hair on the floor or restock the tissues and toilet paper. I hope they can improve on that.
Check-in was simple with friendly front desk workers who offered us bottled water from a refrigerator in the lobby. The room was very clean and well-equipped with tea, coffee, a refrigerator and microwave. I especially liked the fact that the floor was not carpeted but wood laminate, which is much easier to clean. The pool looked brand new and was open late. Breakfast was perfectly adequate, coffee, tea, yogurt, fruit, cereal, milk and protein bars with bags to pack for takeaway or to eat there. The location was perfect to visit The Corning Museum of Glass, which was under 10 minutes away.
After getting off the plane at JFK, I drove for 6 hours to spend the night here. The next morning, I went to the Maple Leaf Country Thousand Island Lake Scenic Area. This Q has a microwave and refrigerator. The double bed is a good size. There are many sockets in the room. The air conditioner is relatively quiet. Breakfast is the usual. McDonald's is next door and you can walk there. Walmart is a 2-3 minute drive away.
Hotel near Times Square,New York34.8% of visitors choose this area
GGuest User2026.02.20
This hotel is really close to the Javits Center in New York, about a 10-minute walk, which was super convenient for my business trip. There are also convenience stores nearby, making daily life very easy. Of course, the facilities can't compare to hotels in China, as most hotels here are quite old. However, the environment and cleanliness were good, and the room was comfortable. For a week-long stay, they cleaned every two days, and it didn't affect service even if I didn't leave a tip, which was nice as it's not mandatory. Overall, it's quite friendly for Chinese travelers.🤭
Very clean hotel and staffs were great. Cookies are tasty but the one thing that bothered me was the sound of the air conditioning unit was too loud.. I couldn’t sleep well.
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112 reviews
9.0/10
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JJhanhsuThe room is really nice. Enough space and the gym is reallly good. With free water in gym fyi. Only thing is rom 3010 the flush need ti be fixed. Next time I’ll come again.
GGuest UserI think the main advantage of this accommodation is that it is reasonably priced for the location. The space behind the first-floor lobby is also quite charming. The bed was comfortable, and the internet worked well overall, although the connection for the Wi-Fi and TV occasionally cut out. There was no refrigerator, but ice was easy to access, so this was not a major issue for a short stay.
That said, there were also some downsides. First, the front desk staff were generally not very friendly and seemed defensive when responding to guest requests. I understand that they may have been tired due to the heavy snowstorm in New York at the time, but I still felt uncomfortable with the way my request was dismissed without much consideration, even though I was willing to pay extra if needed.
Second, the room was very cold. I was told this may have been because it was a corner room. After I requested additional heating, the situation improved.
Third, the bathtub would only fill halfway. It seemed to be an issue with the stopper, and although I was able to fix it myself, it was still inconvenient.
GGuest UserThe price was quite a good deal for New York, especially with a discount. The facilities and decor are up to Hilton's standards, but!! It was incredibly, unbelievably crowded. Expect to wait about an hour just to park, with only one staff member working. Checking in at the front desk, buying coffee, and even storing luggage all involved long queues. It seems like a lot of airline crew stay here too, so definitely factor in extra time for everything. There are tons of hidden fees. The deposit was given as a voucher, luggage storage cost extra, and even the in-room mini-bar items were charged. Given the location and the total price of $150, I guess I'll just put up with it.
KKyle TanIt was seamless, from check-in to check-out. I was able to request for late check-out. Upon check-out I left my luggage so I could still roam around. Got my luggage back safe. Breakfast is okay. Not grand. But I was able to eat everything. I normally couldn’t eat breakfast from cheap priced bookings cause it’s normally bad, but here, I was able to make use of it.
KKitrynThis hotel is immaculate and absolutely everybody is above and beyond pleasant. Though not directly affiliated with the hotel, Inexpensive, super clean and very easily accessible parking is a two minute walk away at 25 Kent St. We paid $64 for 2 1/2 days of parking. The room was incredible. Exposed brick walls with super high ceilings, the bathroom had a huge tub and a wonderful shower. Pro tip: if traveling with someone that you do not want to see you naked, understand that it is not a one-way mirror over the bar and you absolutely CAN see into the shower While someone is showering. Luckily I was with my daughter, so this was not a real issue. The restaurant within the hotel and the Ramen place directly next-door are both wonderful. I did not make it to the rooftop bar this time but since I absolutely will stay at this hotel every time I come to visit I will check it out next time! The room was extremely quiet, temperature was easy to control. Now, a little too much honesty, I am an extremely “sensitive” person, and resting and hearing so much from the second I stepped into this hotel. I was never scared, as I definitely don’t typically get scared, but I had numerous very genuine and very obvious things happen while I say that this hotel, such as seeing things walk across the hall in both my room and the hallway, in the main lobby bathroom someone walked into the bathroom and into the stall next to me, but never left, and when I looked, there was no one there,and I was in the shower. I could hear several men talking to each other as if they were right next to me. I was definitely not hearing people from another room. I also heard the door to the stair well open, which is right next to our room and I was right next to the door so when I looked, there was nobody there and I pulled it shut again. Just out of curiosity, as to what was there prior to the hotel, on the way home my daughter looked up the history to the hotel. Let’s just say it was very enlightening as to why i was experiencing so much activity in this hotel, especially on the third floor next to what I will assume would have been a fire escape at some point. It also may explain why the first thing that went through my mind when I opened the front door of the hotel and turned to my daughter and said “I’m surprised the hotel gets away with door opening inward. It goes against fire code. Anyway, You can look up the history yourself and understand all that I have said. :-)  either way, a spectacular hotel at a decent price and a very safe and beautiful part of the city. I will definitely stay here again!
SShuozoujiuzoudekaiwenThis hotel boasts a great location with easy access to transportation, and the shuttle service to LaGuardia Airport is a definite plus. My overall experience was fantastic. Firstly, the front desk staff were incredibly professional and welcoming, making check-in a breeze and instantly putting me at ease. The room itself was spacious and well-arranged, with a perfectly soft and comfortable bed. The cleanliness was impeccable, with attention to detail evident – no strange odors or dust anywhere. Restaurants, shops, and public transportation were all easily accessible nearby. My only minor suggestion would be to offer a wider variety of breakfast options, but overall, it's excellent value for money and highly recommended. I would definitely consider staying here again.
GGuest UserBeing near Soho made it a great place for market research. The hotel smelled great, was clean, and had a great customer experience. And most of all, the free wellness classes held every morning were fantastic. I'd love to visit again.
Rricooooo0Booked a standard room for two people and it was much larger than expected. There was plenty of space for both our luggage, plus a wardrobe. We stayed for three nights, and the location was fantastic – right next to Grand Central Station and Fifth Avenue, which was incredibly convenient.
GGuest UserStart with the bad
Room was really cold even with the heater on full blast . There was a balcony and the balcony door was quite loose and draughty, the windows were not double glaze and you could hear a lot of the sirens and going on’s outside . The room was very dated but clean . No remote for the tv. Not many plug sockets and some did not look safe . The main door had a dent in the front and didn’t feel very secure . We had 2 double beds and they were quite springy .
The good
Staff at reception were really friendly, the bell boys were really attentive . Breakfast was included in my price and it was just a drink weather it be hot drink , a pastry and a piece of fruit . I enjoyed. Plenty of lifts to the rooms. The room was spacious and plenty of room. Plenty of towels and the maid came in every day and replenished. The location was great and it was in the quieter area of Times Square. The shower was good and there was also a bath. For the price we paid though was really good location and base. 30 mins walk to Maddison square garden . 10 mins to Central Park . 10 mins to rockerfella.
MmiriamhanMy card was lost, and the black lady at the front desk helped me deal with the problem. She was very nice. But the white manager had a very bad attitude👎
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