Top rated hotels in West Midlands

Ibis Styles Birmingham NEC and Airport
4.5/542 Reviews
In all honesty, I have always considered Ibis to be a low-cost budget hotel that I would not choose to stay at. However, I recently had to attend a meeting that was booked at this hotel, and I must admit that I was pleasantly surprised. It is important to refrain from making judgments without personal experience, as I discovered that the hotel was remarkably impressive. Upon my arrival, I inquired at the reception desk if any of the rooms offered a view of the airport, as I wanted to video chat with my four-year-old son who is fascinated by airplanes. Unfortunately, they did not have any rooms with the desired view. However, upon returning from dinner, I found a small airplane present waiting for my son, which I thought was an exceptionally thoughtful gesture. This experience has completely transformed my perception of the Ibis brand. I have gone from being reluctant to book with them to being more than happy to do so in the future. Ibis Style has successfully converted me into a loyal customer, and I commend them for their exceptional service.
Holiday Inn Express Birmingham - Star City
4.4/544 Reviews
I stayed here on business which provided an idea location for my work and also was a small drive to a shopping complex! My Room on arrival was very clean carpets vacuumed and bathroom clean! Air con was a blessing as it was a warm couple of nights. Only fault i noticed was a USB socket to the left of my bed was broken where I believe people before were being forceful apart from that a clean room overall and most importantly i slept well 😊 Staff were very friendly on site and happy to help the first night they were clearly short of staff and i felt Aaron who I believe was running the shift explained there maybe a delay with food this evening and somethings maybe off the menu regardless to this managed to provide a decent meal regardless to there struggles. Checking out Jasmine and Aaron both really friendly and was a very simple process! I would stay here again in the future!!
Ibis Birmingham Airport - NEC
4/5138 Reviews
Received a warm welcome at check in. Within a few minutes we were In our room which we found very clean and cozy. Bathroom was kitted out with shampoo, conditioner and shower gel in the shower area.Wash are has liquid soap supplied. Sleeping area had good electrical socket availability if needed. We had a kettle with tea, coffee, milk and sugar/sweetener. Wardrobes for hanging clothes with extra bedding and a hairdryer if needed. Restaurant staff like the other staff are extremely friendly and even enjoy banter with the customers. We had breakfast which is a buffet style. Food is cooked perfectly and clean with very little grease on the fried items. Nice atmosphere in the restaurant. It’s very hard to find fault anyway in the hotel.
Aparthotel Adagio Birmingham City Centre
4.5/5169 Reviews
The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.
Holiday Inn Express Birmingham - Walsall
4.3/5122 Reviews
Decent holiday to get you decent night sleep. I asked for dental kit which they ran out of. The festive season resulted in rooms not being cleaned but a bag with new towels, toilet roll and tea/coffee sachets put outside the room door.
Hilton Birmingham Metropole
4.5/5135 Reviews
Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.
Holiday Inn Express Birmingham - Oldbury
4.4/5129 Reviews
I am used to coming to England with my family but I note with regret that Mrs. Stacey, the manager, is trying to spoil our stay and is not at all professional. for example, I asked for a toothbrush (because my wife had forgotten hers), and at reception they explained to me that the hotel had too many customers and that they could not give us any. I also reported to reception that we left the hotel in the morning and that when we returned, our rooms had not been cleaned, Stacey offered to change rooms (at 10:30 p.m.) with me. my 5 children or else to no longer come to this hotel. This same Stacey gave us problems during our last stay over a coffee issue. I don't recommend this hotel to anyone, the staff is horrible, disgusting, unpleasant and ungrateful.
Arden Hotel and Leisure Club
4.1/5112 Reviews
Great hotel to stay in if you are traveling for work. Pool and jacuzzi is always a bonus. Great food in the Burgundy restaurant, but don't order Tiramusu (it's too creamy, no taste of coffee or alcohol - very bad)! Staff members are friendly, let us stay for an extra hour, which was nice.

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Property Information for Tourists

Total Properties8
Number of Reviews891
Average Price (Weekdays)£125
Average Price (Weekends)£120