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How to get to Zhuhai from Macau in 2026
By Tina
June 8, 2026
Zhuhai is a bustling coastal city up north from Macau. Since the Hong Kong-Zhuhai-Macau Bridge was unveiled in 2018, it's gotten way more visitors. Maybe you fancy visiting Chimelong Ocean Kingdom or taking a stroll down Lovers' Road, or maybe you just want some fresh sea air. Getting to Zhuhai from Macau is now quicker and simpler.
Check out this Trip.com guide that breaks down your travel choices, complete with prices, durations, and handy hints for your journey. You can pick what suits you best whether it's economical, speedy, or comfy transport. Ready to make that trip?🌉
🚍 Transport Options from Macau to Zhuhai
Transport | Time Needed | Price (Approx.) | Pros | Cons |
Walk Across Border | 15–60 mins | Free | Multiple ports are open around the clock, and you don't need a car. Some are even right by train stations. | Be prepared for long waits; peak hours could make your wait 45 to 60 minutes. |
Ferry (Inner Harbour → Wanzai) | 3–5 mins | £2–3 | It has the shortest water crossing with awesome views, making it super unique. | There are limited departures with a flexible schedule. |
Cross-border Bus | 30–60 mins | £8–9 | Services are direct and affordable too. | The bus takes fixed routes, and you have to get off for immigration. |
Hotel Free Shuttle | ~1 hour | Free | Direct service from big casinos and hotels to the border. | Fixed schedules and limited operating hours |
Private Transfer | 40–60 mins | £40–85 per vehicle | Door-to-door convenience, perfect for groups hauling lots | This method is more pricey, so make sure to book ahead. |
Let's see the top ways to get from Macau to Zhuhai. I'll give you simple, honest tips and the actual costs. No fancy words here, just the basics. Ready? Here we go.
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🚶 Walk Across the Border from Macau to Zhuhai
Walking across is free, fast, and flexible. With five pedestrian ports to choose from, you can pick one based on where you are and your schedule. From the always-open Hengqin to the conveniently central Gongbei, there’s a port for everyone. Just pick the one that whizzes you through fastest.
| Port Name | Operating Hours | Avg. Crossing Time | Key Features |
Gongbei Port | 06:00 – 01:00 | 15–30 mins (peak: 45–60 mins) | Most central; connected to Zhuhai Railway Station |
Qingmao Port | 24 hours | 8–10 mins | 24/7; efficient "cooperative inspection"; connected to Zhuhai Station |
Hengqin Port | 24 hours | 5–10 mins | "Cooperative inspection, one-stop"; closest to Chimelong and Cotai |
⚠️ Important Gongbei Port Update (2026): Due to ongoing renovation of the old building and immigration hall facilities at Gongbei Port, all passengers travelling from Macau to Zhuhai are currently required to use a temporary transition corridor upon arrival. Follow on-site signs and instructions for smooth passage.
Peak Hour Tips:
- Arriving at Zhuhai from Macau: Peak hours are from 16:00 to 21:00
- Arriving at Macau from Zhuhai: Peak hours are from 08:00 to 13:00
- Weekends/Holidays: 45-60 minutes for clearance
Discover Top Things to Do in Zhuhai
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⛴️ Macau to Zhuhai by Ferry
If sea voyages are your thing, there are ferries from Macau to Zhuhai on two routes. One zooms from Macau Inner Harbour to Wanzai Wharf in just 3-5 minutes. The other sails from Taipa Ferry Terminal to Jiuzhou Port, taking around 25 minutes. You can choose the super quick ride or a relaxing cruise by the bridge. Here are the details.
Practical Information:
- To make your journey on the boat faster, choose Route 1 which will take you from the Macau's Inner Harbour Ferry Terminal to the Wanzai Wharf of Zhuhai. It is really short since it only takes 3 to 5 minutes.
- You can also travel with Route 2 which goes from the Taipa Ferry Terminal to Jiuzhou Port in Zhuhai. Traveling via this route takes about 25 minutes.
- After arriving at Jiuzhou Port, you should take a taxi or bus and spend about 15 to 20 minutes getting to the center of the city.
📌 Remember that the ferry timetable is not as frequent as border crossing services. Route 1 will be travelling between the Inner Harbour to Wanzai between 07:00-22:00 hours, making 14 departures per day. Route 2 travels between Taipa to Jiuzhou between 08:30-19:00 hours.
🚢 Ferry Connections & Key Information
| Itinerary | Arrival Port | Operating Hours | Journey Time |
Inner Harbour → Wanzai | Wanzai Wharf | 07:00–22:00 | 3–5 mins |
Taipa → Jiuzhou | Jiuzhou Port | 08:30–19:00 | ~25 mins |
🎟️ Ferry Fares (Macau → Zhuhai)
Itinerary | Class | Adult | Child |
Inner Harbour → Wanzai | Economy | MOP 25–30 (~£2–3) | MOP 15-20 (~£1-2) |
Taipa → Jiuzhou | Economy | CNY 38-48 (~£4-5) | CNY 38-48 (~£4-5) |
💡 Trip.com Tips:
- The cost information serves only as a guide. Children's tickets are meant for kids below 12 years.
- Book well in advance in case it is weekend, Chinese national holidays or during Golden Week.
- Arrive at least 30 minutes before boarding time.
- In addition, the trip to Wanzai takes merely 3 to 5 minutes.
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🚌 Macau to Zhuhai by Bus
Traveling from Macau to Zhuhai by bus? Well, there are a couple of ways for you to do so. You can either take the direct cross-border bus, the hotel transfer service, or even go for the local bus option which is less expensive than the rest. This guide tells you everything that you need to know.
1. Cross-border Direct Bus
The direct buses operate from Gongbei Square, Macau to different parts of Zhuhai.
- Journey time: 30–60 minutes
- Fare: CNY 75–80 (~£8–9)
- Frequency: Every 5–10 minutes, 07:00–24:00
- Note: All passengers have to get off with their belongings before entering the border checkpoint.
2. "Tongqin Hao" Commuter Bus (Macau ↔ Hengqin)
A special border-crossing bus connecting Hengqin and Macau.
- Routes: 16 special routes operating in Macau and Hengqin
- Fare: Complimentary for qualified individuals (i.e. Macau students, lecturers, residents or workers in Hengqin); paid otherwise
- Booking: Pre-registration through mobile app required
3. Hotel/Casino Free Shuttle Buses ("Facai Che")
These are free shuttles connecting major hotels and casinos with border crossings (Portas do Cerco/Gong Bei, Heng Qing Ferry Terminal).
- Operation hours: 09:00 to 22:00 approx.
- Cost: Free
4. Macau Bus Ride + Walking (the cheapest option)
The cheapest way to get to Zhuhai by public transport.
- Cost: MOP 6 (~£0.60) for the Macau bus ride only
- How to go: Travel by Macau bus (e.g. AP1, 3A, 25AX, 51, 59), and then walk across to Zhuhai
📊 Quick Comparison
| Bus Option | Price | Journey Time | Best For |
Cross-border Direct Bus | ~£8–9 | 30–60 mins | Budget travellers, fixed schedules |
Tongqin Hao | Free (eligible) / paid | ~30–40 mins | Commuters, Hengqin destination |
Hotel Free Shuttle | Free | ~1 hour | Casino hotel guests |
Local Bus + Walk | ~£0.60 | 15–30 mins (plus walk) | Most budget-conscious |
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🚘 Private Transfer from Macau to Zhuhai
Hiring a private car with a chauffeur is really comfy and flexible, perfect for families or business folks. It's awesome for groups lugging lots of baggage too. This door-to-door service picks you up right at your Macau hotel and takes you directly to your Zhuhai destination. You don't have to worry about connections, hauling luggage, or fitting those annoying schedule constraints.
Imagine stepping out of your hotel and sliding into a roomy Alphard. In no time, you arrive at your Zhuhai spot without once stepping on a bus or struggling through that pesky border. That's the deal with private transfers. Now let's look at how it works.
Practical information:
- Your travel time will depend on how far away from the Macau starting point to Zhuhai destination you go. On average, travel will take around 40 to 60 minutes. Normally, border passage will take some 20 minutes.
- You should use a Guangdong-Macau dual license plate for your transportation (粤澳两地牌). It means that there's no need to leave the car during the travel. All the documents for your car will be managed by the driver. As for passengers, you will have to present your passports and Chinese visas.
- In most cases, you will get a comfortable seven-seater MPV vehicle such as Toyota Alphard. There will be plenty of space inside, as well as enough luggage capacity. One of these cars can easily transport up to six people plus four bags of 24 inches in size.
- It would be the best choice for an outing in a company, shared among 3 to 6 people. You won't spend too much money on it, but you will feel incredibly comfortable.
Costs and tips
Rates for a private one-way transfer from Macau to Zhuhai are usually around MOP 550 – 900 (£55 – 90) depending on location and service provider and give you a normal car with seven seats.
- There is normally a night fee (30-50%) from 10pm till 7am.
- Make sure to book your taxi in advance (at least one day) to avoid problems.
- English speaking drivers can be booked, but they may cost more.
🚗 Book your own personal transfer online using Trip.com to secure a fixed fare and round-the-clock assistance.
🎯 Top 3 Things to Do in Zhuhai
Now that you know how to get to Zhuhai from Macau, here are our top three must-do activities that you simply can't miss once you're there:
🐋 Chimelong Ocean Kingdom 🎢 Asia's largest marine park!
Chimelong Ocean Kingdom is China's most spectacular marine theme park, boasting over 15,000 marine creatures, thrilling rides like the Parrot Coaster, and breathtaking water shows.
Zhuhai Chimelong International Ocean Resort
4.7/5
794 Reviews
My favorite thing to do when traveling is browse secondhand bookstores, which hold stories of the place's past. Yellowed old magazines, postcards printed with old landscapes, and notebooks written by locals—everything carries the scent of bygone eras. A casual flip through the pages reveals glimpses of people's lives from the past, perhaps a touching poem or an interesting anecdote. For a few dollars, you can buy an old postcard to take home, tucking that piece of time into your drawer.BRL 52
👧 Fisher Girl Statue & Lover's Road 🌊 Zhuhai's romantic landmark
The magnificent Fisher Girl Statue (渔女), standing a proud 8.7 metres tall, is Zhuhai's iconic emblem, embodying a captivating local legend. Nestled gracefully along the stunning 28km coastal stretch of Lover's Road, it's an absolutely perfect spot for a romantic sunset stroll, offering breathtaking views of the sparkling sea and the charming islands dotted around. Trust us, this is a photo opportunity you simply can't miss!
Lovers' Road
4.7/5
184 Reviews
A road connecting the three major areas of Zhuhai: Xiangzhou, Jida and Gongbei.
The scenery on the road is very beautiful, coconut trees shadow, and sea view, sometimes more can see Macau, on the way there are many things to see, such as Zhuhai Fish Girl, Love Post Office, waterfront swimming pool, Incense Burner Bay, etc., and in the middle of a hotel, can play 2 days.
Of course, it’s best to come in the fall, because summer is really hard.BRL 262
🏝️ Wailingding Island ⛵ A paradise island getaway
For a wonderful day's escape, take the ferry to Wailingding Island, a small, unspoilt island with fine sandy beaches, crystal-clear waters, and scenic hiking trails. It’s perfect for snorkelling, lounging on the beach, or exploring traditional fishing villages. The ferry journey from Zhuhai takes around 90 minutes.
Wailingding Island
4.4/5
333 Reviews
A short bike ride with a few close friends was pure youthful joy. We bickered and teased each other, sharing snacks, stopping to wait for anyone who couldn't go on, and pushing our bikes uphill together. We stopped at a wide-open meadow, lay down to watch the clouds, and talked about our dreams. The wind blew through our hair, and even the sweat felt pleasant. These crazy moments together are more precious than any scenery.BRL 120
⚡ Fastest Way to Get from Macau to Zhuhai
Based on where you are in Macau, here are the fastest routes to Zhuhai. Pick your start, be it the airport, Cotai, Taipa, or the Peninsula, and you'll find the quick way there. Fast and easy, you'll be on your way in no time.
| Departure District (Macau) | Recommendation | Itinerary |
Macau International Airport (MFM) | Private Transfer or Taxi | Take a taxi (10-15 mins) or pre-booked private transfer → Hengqin Port (5-10 min crossing) → Zhuhai |
Cotai Strip (Venetian, Londoner, Parisian, Studio City) | Walk via Hengqin Port | Hotel shuttle or taxi (5-10 mins) → Hengqin Port → Walk across (5-10 mins) → Zhuhai |
Taipa (near Macau Ferry Terminal) | Walk via Hengqin Port | Taxi (5-10 mins) → Hengqin Port → Walk across (5-10 mins) → Zhuhai |
Macau Peninsula (Senado Square, Ruins of St. Paul's) | Taxi to Hengqin Port | Taxi (15-20 mins) → Hengqin Port → Walk across (5-10 mins) → Zhuhai |
Macau Peninsula (near Inner Harbour) | Ferry via Wanzai | Walk or taxi (5 mins) → Macau Inner Harbour Ferry Terminal → Ferry (3-5 mins) → Wanzai Wharf, Zhuhai |
Macau Peninsula (near Gongbei/Portas do Cerco) | Walk via Gongbei Port | Walk (5-10 mins) → Gongbei Port → Walk across (15-30 mins, longer during peak) → Zhuhai |
💡 Tip: Hengqin Port and Gongbei Port are the main border crossings. Hengqin runs 24 hours and clears folks quicker. Gongbei's more central but gets packed during peak times, so be prepared.
🏨 Best Hotels in Zhuhai
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Top hotels in Zhuhai
5 star
Very Good4380 Reviews
Gongbei District Zhuhai|6.57km from city centre
The location is perfect! You just cross a pedestrian bridge and you're at Zhuhai Station. The hotel is surrounded by all sorts of amenities, and it's very close to Gongbei Port. The room decor is really nice and has a premium feel; it would be even better if the floors were a bit cleaner. Breakfast was below average, I'd give the variety and quality a 6 out of 10.FromBRL 255
Very Good10978 Reviews
Hengqin Island Zhuhai|17.33km from city centre
Hyatt Regency Zhuhai Hengqin
The animal-themed family room boasts a strong thematic atmosphere and a very spacious layout. The floor-to-ceiling windows offer a stunning panoramic view of the entire Hengqin area. The cute, playful decorations in the room are a hit with kids, who particularly loved the giant panda plushie provided for them to cuddle with while sleeping. All plushies are thoroughly disinfected and sealed, ensuring cleanliness and peace of mind.
The bathroom features a dry/wet separation, with the toilet in a private, separate space, and the shower and bathtub also designed separately. The sink is extra large, and the hotel provides complimentary children's amenities. All drinks in the mini-fridge are free, which is a thoughtful touch.
The hotel's buffet breakfast offers a wide variety of choices. There are special items like freshly squeezed juices, smoothies, and milk with cereals, which are rarely seen in many standard hotel breakfasts, and the quality is excellent.
The hotel has an outdoor pool, an indoor pool, and a 24-hour gym. Since it was raining that morning, the outdoor pool was closed, so we enjoyed the indoor pool. The indoor pool also has a small children's play area with ball pits, where kids can play to their heart's content.
Friendly reminder: In mainland China, swimming caps are mandatory for pools. It's advisable to bring your own swim float, as renting one from the hotel costs over thirty yuan, which isn't very cost-effective.
The only minor drawback is that the ventilation in the bathroom isn't great. Also, the room door is quite heavy, so young children can't open it themselves to get into the bathroom and need an adult to accompany them.FromBRL 326
Very Good16686 Reviews
Hengqin Island Zhuhai|19.3km from city centre
What a fantastic experience! This hotel is perfect for families, offering both a kids' paradise and a stunning sea view. Choosing Hengqin Bay for our family trip was absolutely the right decision! The lobby is grand and impressive, but the real showstopper is the vibrant red glass coral sculpture 🪸. It's so ocean-themed that my child was instantly captivated and immersed in the vacation spirit.
We booked a sea-view room, which was not only spacious but also impeccably clean. The balcony directly overlooks the ocean 🌊, perfect for watching the sunrise and falling asleep to the sound of the waves at night. The bathroom was well-equipped for a relaxing soak, and the complimentary bath salts were a thoughtful touch after a day of fun 🛁.
The hotel facilities are incredibly comprehensive: the Waterpark's slides and wave pool were a huge hit, and the Flamingo Garden and Dolphin Pool were also very entertaining. Plus, there's a beach and a kids' club. You could easily spend a whole day just enjoying the hotel, even without visiting the main theme park 🐬. There's even a daily boat shuttle to the park's pier, which adds a special touch.
For dining, the hotel offers various options. We tried the buffet, and it was incredibly diverse, with the dessert and fruit sections being particularly popular 🍰. What's more, there were interactive mascots in the restaurant, making for not just a satisfying meal but also lots of lovely photo opportunities 📷.
Overall, I give this a five-star recommendation! The service, environment, transportation, dining, and child-friendliness are all outstanding! If you're planning a trip to Zhuhai's Chimelong, this hotel is definitely worth staying at for two nights or more!FromBRL 709
Outstanding5429 Reviews
Dongao Island Zhuhai|30.77km from city centre
The environment here is lovely; the beach is right downstairs. They offer a wide range of activities, and the host for the evening bonfire party was really charming! Our room was great, very spacious, and they even upgraded us to a sea-view suite for free, which offered fantastic views of the ocean. The hotel's kids' area is lively and fun, and the reading area has a great selection of books. We also enjoyed the ocean thermal therapy and the wonderful seaside hot springs. Breakfast had a wide variety of delicious options.FromBRL 656
Outstanding5306 Reviews
Lovers Road / seaside swimming pool / Zhuhai Grand Zhuhai|2.01km from city centre
Traveling with two kids for the May Day holiday, we stayed for two nights and the hotel upgraded us to a suite. The living room and bedroom were incredibly spacious, and the bathroom had both a shower and a bathtub, all very clean. Both the front desk staff and the housekeeping aunties were incredibly friendly and patient, even with so many guests. There's an outdoor pool, and indoors there's a kids' play area and a billiards room, which the children absolutely loved. We stayed at this hotel last year during the Dragon Boat Festival too, and chose it again for our trip to Zhuhai this May Day. We're very satisfied! Oh, and the front desk even gave us a thoughtful welcome gift upon check-in: a small toy for the kids and some cookies – so considerate!FromBRL 244
Good5988 Reviews
Gongbei District Zhuhai|6.43km from city centre
Highly recommended!
I booked two rooms at the Zhuhai Charming Holiday Hotel (Gongbei Port High-Speed Railway Station Branch), and it was such a warm and thoughtful experience. They even decorated the room for a birthday and delivered a cake! A huge thank you to their staff for all their hard work.
The location is fantastic – it's just a few minutes' walk from the hotel entrance to Gongbei Port. I'll definitely make time to stay here again.
The breakfast was also quite substantial and worth sharing with everyone! ✌🏻FromBRL 256
Business travel
Outstanding19364 Reviews
Gongbei District Zhuhai|6.48km from city centre
Fantastic! The location is superb, just a 5-minute walk from Zhuhai Station and Gongbei Port, with views of Macau across the river. The front desk lady saw we had a child and proactively offered us a child-themed room, even including a small gift. Most importantly, it's quiet, clean, and convenient for getting anywhere. We'll definitely book this hotel again for our return trip.FromBRL 265
Very Good5438 Reviews
Lingding Island Zhuhai|18.9km from city centre
Had such an amazing time at Xingledu this trip! The park environment is fantastic, super clean everywhere, and the camping vibe is just incredible. My kids didn't want to leave the play area – there are so many activities, and they're all really safe. The staff were also very thoughtful. Food and accommodation were super convenient, no need to run around. Overall, it was incredibly hassle-free and relaxing, and the value for money is seriously high. I've already recommended it to all my friends!FromBRL 251
1929 Reviews
Lovers Road / seaside swimming pool / Zhuhai Grand Zhuhai|2.06km from city centre
This hotel had two standout positives:
1. **Excellent Location:** It's incredibly close to the beach. Downstairs, there are public buses to all the attractions, as well as tour buses.
2. **Great Convenience:** Staying here felt very convenient. They provided a full range of items, such as free rental of sand-digging tools, tape for sending packages, nail clippers, plastic slippers, and chargers – truly everything you could need.
However, there were also two significant negatives:
1. **Cigarette Smoke in the Room:** When trying to sleep, there was a persistent smell of cigarette smoke around the bed. Of course, this isn't the hotel's fault directly, but rather due to inconsiderate guests smoking in the room. The smoke had absorbed into the velvet headboard and carpet. This really highlights the need for the hotel to implement stricter management and clearly enforce a no-smoking policy in the rooms.
2. **Poor Soundproofing:** Late at night, I could constantly hear loud shouting, laughing, and yelling from the neighboring room. Again, this was due to encountering rude guests.FromBRL 210
Good7164 Reviews
Gongbei District Zhuhai|5.05km from city centre
Seriously exceeded my expectations! The location is absolutely perfect – close to Gongbei Port and the M.O.L.L. Plaza, and right outside there's a bus stop. It's super convenient for shopping, dining, and heading to Macau. The room was clean and tidy, the bedding was soft, and the bathroom had a great wet/dry separation. All the facilities were very well-maintained. The front desk service was warm and attentive; check-in was fast, and any issues were promptly resolved. The cleanliness was especially thorough, making for a worry-free stay. Breakfast offered a wide variety of options and tasted great. The free parking is a huge plus for those driving themselves.FromBRL 175
Excellent12460 Reviews
Gongbei District Zhuhai|6.04km from city centre
The Zhuhai InterContinental definitely lives up to its reputation. The hotel boasts modern and elegant decor, and the service quality is excellent (at least among IHG hotels in Zhuhai), with prompt responses.
The first room I was given had a strong smoke smell. After I reported it to the front desk, they upgraded me to an executive room, which was a very appropriate solution. However, I still hope this kind of situation can be avoided as much as possible in the future.
Both the breakfast and in-room dining are of high quality. The breakfast also features an exclusive area for Platinum and Diamond members, which is very quiet – a big plus.
Ms. Bella from Guest Relations was incredibly friendly and handled unexpected situations perfectly. Many thanks to her.FromBRL 428
Good2847 Reviews
Gongbei District Zhuhai|5.17km from city centre
Facilities: The surrounding transportation is very convenient, and there are many breakfast options near the hotel.
Hygiene: The hotel is clean, spacious, and bright with convenient facilities and free parking. I was very satisfied with my stay.
Environment: The check-in experience was fantastic, definitely five-star! The room was decorated warmly and comfortably, with thoughtful details everywhere.
Service: The front desk staff were very gentle, and the hotel's location is also excellent. 520FromBRL 105
Family friendly
Outstanding20664 Reviews
Hengqin Island Zhuhai|20.13km from city centre
This was our second trip to Zhuhai Chimelong, and this time we chose the Spaceship Hotel for our family road trip. The resort security was excellent, and the hotel facilities were comprehensive. The staff were very friendly, and luggage storage was quick and convenient. The Spaceship Theme Park was fantastic; the kids had so much fun they didn't want to leave! It was a truly memorable parent-child experience. The room was very clean with complete facilities and soft bedding. They even provided kid-friendly toiletries and a step stool, which was a really thoughtful touch. The bathroom was spotless, with a dry/wet separation and no unpleasant odors, and the curtains were great at blocking out light. They really prioritize guest privacy, and the hallways were also very clean. The hotel's location is excellent, surrounded by lush greenery, pleasant scenery, and fresh air. The lobby decor is warm and playful, and the staff are enthusiastic and attentive, making check-in a breeze. The room's overall design is also warm and childlike, with soft bedding and pillows that made falling asleep effortless. The dry/wet separated bathroom was well-designed. The hotel is very considerate, and its location is perfect, allowing direct walking access to Chimelong Spaceship Theme Park. There's also a wide variety of food options at the food court. Next time we visit, we'll definitely choose the Spaceship Hotel again! A very satisfying trip!FromBRL 709
Outstanding4259 Reviews
Gongbei District Zhuhai|6.39km from city centre
Great size rooms,clean, comfortable and well equipped Thank you to the staff. Solid breakfast with western and Chinese options. Has all the amenities expected of a Fairfield. Made use of the shuttle bus down to Chimelong but beware was told the return shuttle back to the hotel was only available at 8pm( which made little sense because the theme parks closes earlier than that). Ended up not using it on the return and Amap it back up.FromBRL 264
Outstanding7364 Reviews
Gongbei District Zhuhai|6.75km from city centre
Overall, I was satisfied with my stay this time. ⚠️Here are the issues I encountered during my stay, as well as several recurring problems reported by other guests, which I hope your management team will take seriously and follow up on.
(I) Thank you
Thank you for the small bottle of red wine from the hotel. I didn't open it and left it in the room, but I appreciate the gesture. Thank you!
The lady with glasses who checked me in at the front desk was professional and polite; the male manager in the lobby was enthusiastic and courteous; and the female manager in the Executive Lounge was beautiful. The security and concierge staff at the hotel entrance were even more well-mannered and principled! The breakfast reception service was excellent, ⚠️they were kind to everyone and ⚠️not snobbish! I really appreciate this! Thank you! And thank you to the Director of Housekeeping for her care last time. You can tell she's not superficial; I admire her more.
——————-
Key points:
(II) ⚠️ The problems I encountered and those frequently reported by other guests are as follows:
1. Air conditioning cooling issue.
I noticed that you changed the lowest adjustable temperature on the green floors from 20 degrees Celsius to 18 degrees Celsius. However, I still see multiple guests mentioning in their hotel reviews that the air conditioning isn't cooling properly. I hope you can conduct a comprehensive inspection of all guest rooms to prepare for the upcoming hot summer.
⚠️Because I personally don't like blowing cold air, I didn't feel it wasn't cooling, but there is a problem with the air conditioning in the guest rooms:
For example, when I stay at other hotels, even at 25 or 26 degrees, there's still cool air blowing out, which feels just right to me. I set it to 26 degrees at home and it's not hot. However, at your hotel, I have to set it to 19 degrees and on medium or highest fan speed to feel any cool air. But then after a while, it feels a bit cold! If I turn it up to 20 or 21 degrees, it gets very hot again, with almost no cool air. If I set it to 22 or 23 degrees, it's even worse; the air conditioner doesn't even start. But other hotels are not like this! I wonder if there's a problem with the air conditioning sensor in your guest rooms? The current situation is that it's either too cold or too hot; there's no way to set it to an intermediate temperature! And I believe the lowest temperature is already sufficient (I personally don't like cold air), but some guests feel it's not cold enough... So what exactly is going on with the air conditioning, you need to investigate and deal with it. This is definitely not an individual difference; the air conditioning has issues!
2. Regarding the previous welcome fruit (including cookies, mochi, etc...)
It was placed on a special food paper instead of a plate, exposed to the air without a cover, in the guest room. Multiple guests, including myself, previously reported feeling it was unhygienic. Some guests even saw the welcome food placed like this upon returning to their room and didn't dare to eat it, leading to waste. I don't know if you've made any improvements. This time, I proactively noted that I didn't need the welcome fruit to avoid waste (as fruit is too 'cooling' for me), so I'm unaware of subsequent improvements.
3. Please value your guests' feedback!
Rectify your work style regarding guest relations. For example, recently I saw guests mentioning that the air conditioning isn't cooling; the gym changing room is dirty and smelly; the toothpaste is a cheap brand... (I shared similar experiences with them, so it's not them being fussy, nor am I being difficult; everyone's feelings are the same). However, your response to reviews is always a standardized template! I understand that some issues are indeed inconvenient to address specifically. But using templated responses for service issues that fall short of standards makes your work style seem very problematic. For example, previously, a guest gave you a low rating and a negative review, but you still said thank you for such a high rating... This is completely random and inappropriate!
Imagine you were that guest and received such a reply from the hotel. How would you feel? When we choose hotels, we also like to read guest reviews first, in addition to how the hotel responds and handles issues. This makes it seem like there are management problems at the hotel... and that you don't value the guest experience! Over time, you will lose guests.
There was a minor hygiene issue during this stay: a long strand of female hair in the room, and no amenities kit (cotton swabs, cotton pads) in the small drawer in the bathroom. But overall, it was still good! Thank you!
Thank you for your warm hospitality this time! I apologize for any trouble I caused! I wish you a prosperous business and good health to everyone!
I love this city of Zhuhai, I love the Renaissance hotel that harmonizes water and wood, and I love this relatively civilized mountain and sea city where most vehicles actively stop and yield to pedestrians at crosswalks! And thank you, Renaissance Zhuhai, for providing such an extraordinary experience to your guests. Everyone is contributing to the civilized progress of this city! Thank you.
May 18, 2026
Guangdong, ShenzhenFromBRL 349
Excellent5128 Reviews
Lovers Road / seaside swimming pool / Zhuhai Grand Zhuhai|1.97km from city centre
We usually choose Mercure hotels whenever we travel around China because the brand is generally reliable, comfortable, and gives us peace of mind during our trips. The staff at this hotel were polite and genuinely tried to help, which we truly appreciated. The location was also convenient and enjoyable.
However, compared to other Mercure properties we stayed at in different cities, this branch feels like it needs renovation and better maintenance to keep up with the brand standard. The biggest issue during our stay was the air conditioning, which had a very unpleasant smell that made it difficult for us to sleep comfortably at night.
We still appreciate the service from the team and hope the hotel can improve these areas in the future, because the Mercure brand is one we normally trust and enjoy staying with.FromBRL 211
Very Good4795 Reviews
Gongbei District Zhuhai|6.43km from city centre
The hotel is in the center of every thing very close to street food and lot of messages shop around very local food area.the hotel breakfast is so good recommend to add breakfast when you stay. The hotel provides free car to drop you at shopping centre near byFromBRL 258
Very Good6964 Reviews
Gongbei District Zhuhai|6.52km from city centre
The hotel's location is fantastic, very close to Gongbei Port and Zhuhai Station. The surrounding area is also great, with plenty of delicious food options, perfect for foodies. There's even a bar across the street, which is lovely for a drink and to unwind in the evening.👍FromBRL 221
Breakfast
Very Good2787 Reviews
Lovers Road / seaside swimming pool / Zhuhai Grand Zhuhai|0.81km from city centre
I booked this Lavande Hotel for the Zhuhai Half Marathon. Although it's not directly on the beach, it's very close to the seaside and the Sun and Moon Shell (referring to the Zhuhai Ocean Park), just a few minutes' walk away. The surrounding area is convenient, with plenty of restaurants and Yangming Square to explore. The room itself was very clean, the bed was soft and comfortable, and check-in and check-out were very convenient.FromBRL 162
Good1690 Reviews
Zhuhai|5.13km from city centre
The location is off the main road so it's quieter than the hotels that are located by the main road. Hotel is old and the air conditioning is very cold.
Hot water is not very powerful but adequate.
Has a few food options beside the hotel which is very convenient and quite tasty.
A 5 minute walk will take you to a big mall across the other side of the busy 8 lane road which has much more food options.FromBRL 128
Excellent7099 Reviews
Zhuhai|6.59km from city centre
For this trip, I chose this Atour Hotel. The staff were very welcoming and even helped upgrade my room, which was a great experience. The room itself was very spacious and came with a mini-bar stocked with complimentary drinks, which was a nice touch. The shower in the bathroom was really comfortable, unlike those in other hotels. Overall, I was very satisfied with my stay and it definitely deserves a five-star rating!FromBRL 220
Excellent3180 Reviews
Gongbei District Zhuhai|6.21km from city centre
Facilities: Fully equipped, basically has everything you need. Food delivery is handled by robots, and there's also a laundry room.
Cleanliness: Very clean, had a comfortable stay, and housekeeping was prompt.FromBRL 268
Outstanding18248 Reviews
Gongbei District Zhuhai|6.21km from city centre
The lady at check-in was very patient and kind. My room had a direct view of the Gongbei Port, and the soundproofing was decent – it wasn't too noisy, considering it's a high-traffic area. They even provided earplugs, which was a thoughtful touch. It's really close to Gongbei Port, just a short walk, so I could sleep in a bit longer, haha. The room itself was generally clean and comfortable. It did feel a little stuffy when I first walked in, but it cleared up after I turned on the air conditioning. The facilities were all well-equipped! Overall, a good experience~FromBRL 234
1723 Reviews
Gongbei District Zhuhai|3.48km from city centre
I chose this hotel when I was in Macau with my friends. It is very close to Gongbei Port, very convenient, and the environment is very good. It is a duplex apartment style, and the sanitation is very clean. The service of the beautiful sister at the front desk is also very good. Next time I come to Zhuhai, I will choose this hotel againFromBRL 74
Gym
Very Good7199 Reviews
Lovers Road / seaside swimming pool / Zhuhai Grand Zhuhai|1.08km from city centre
Clean and convenient location with great food around within few minutes walk and famous tourist spot, friendly cashier service with great recommendations for food and transport. Reasonable price range for verity breakfast, we will stay again when return to this area.FromBRL 190
Very Good6675 Reviews
Zhuhai International Convention and Exhibition Center Zhuhai|12.16km from city centre
the lobby is quite cramped and a bit disappointing. their christmas tree was the ugliest i’d ever seen. room is very fancy and looked very nice, but the bathroom was a bit mindboggling with stained mirrors and a mat that looked so worn that i really didn’t want to touch it. the body wash was amongst the worst things i’d ever smelled. however, staff were helpful and the location is good. the price is pretty affordable for a st regis hotel, so i’m still feeling rather conflicted regarding this stay.FromBRL 632
Outstanding8234 Reviews
Gongbei District Zhuhai|4.6km from city centre
There are surprises given to our stay - complimentary upgrade to sea view room, birthday decorations as well as birthday cake. Thank you Angel’s help to make all these arrangement, and help to book transportation to gongbei port. Oh ya hotel breakfast was good too! Memorable stay ❤️FromBRL 375
Good3704 Reviews
Gongbei District Zhuhai|5.46km from city centre
Location is good, 10 minutes bike from the Zhuhai railway station / Gongbei ( Macau ) checkpoint . And it is a cheap and nice hotel with a pool. Room was big and clean. It is a private bathroom room, with a normal wall ( not a glass wall ). Service was nice, they speak English and they even allowed me to check in earlier.FromBRL 175
3911 Reviews
Gongbei District Zhuhai|5.56km from city centre
This is the second time we stayed in this hotel. Front desk staff are very helpful and polite. Location is convenient. Bathroom is a bit small and a bit puzzled why no face towel supply in this brand hotel Hampton by Hilton! Since it’s a Hilton brand hotel, the room price includes breakfast for 2 is very reasonable and worth the money.FromBRL 232
Good4386 Reviews
Gongbei District Zhuhai|4.22km from city centre
Kingward International Hotel Zhuhai – A Fantastic Stay with Stunning Views! 🌊✨ Just checked out after a wonderful stay at the Kingward International Hotel! From the moment I arrived, the service was exceptional. I got there early (around 10 am), and the incredibly kind staff arranged for an early check-in without any hassle – a true lifesaver after traveling! 🥰 A special shout-out to the bellboy who not only brought my luggage up to the room with a smile but also thoughtfully let me know that while the team’s English is limited, they are super proactive in using translation apps. This made every interaction smooth and easy! 💬📱 Overall, despite the language barrier, the experience was absolutely fantastic! The staff’s genuine willingness to help and their warm attitude truly shine through. The room itself was perfect! 🏖️ A gorgeous, clean sea view that was so relaxing to wake up to, and a spacious bathtub to unwind in after a day of exploring Zhuhai. The cleanliness and comfort were top-notch. 总之，这里的员工团队非常出色，他们的热情和服务让这次入住体验变得格外美好 Highly recommend this hotel for anyone visiting Zhuhai. Great value, amazing service, and those views! Will definitely be back. 👍🌟FromBRL 192
❓ FAQ - Get to Zhuhai from Macau
Do UK passport holders need a visa to travel from Macau to Zhuhai?
No, not for short visits. From 17 February to 31 December 2026, UK passport holders can enter mainland China visa‑free for up to 30 days for tourism, business, family visits, exchange, or transit – including travel from Macau to Zhuhai.
If you are transiting through Zhuhai to a third country, you may also be eligible for the 240‑hour (10‑day) visa‑free transit.
For stays longer than 30 days, a visa is required. Always check the latest requirements with the Chinese Embassy in the UK before you travel.What is the cheapest way to get from Macau to Zhuhai?
Walking across the border is completely free. Take a local Macau bus (e.g., AP1, 3A, 51) to Gongbei, Qingmao, or Hengqin Port for just MOP 6 (~£0.60), then walk across. Alternatively, free hotel/casino shuttle buses run from major resorts to the border ports.How long does it take to cross the border from Macau to Zhuhai?
During off-peak hours, it takes about 15–30 minutes. On weekends and holidays, allow 45–60 minutes, especially at Gongbei Port.How many border crossings are there between Macau and Zhuhai?
There are five main crossings. Gongbei Port is the most central and best for most travellers. Qingmao and Hengqin Ports are open 24 hours.
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