Hotels With Gym in Basque Country, Spain

The lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes. The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork. Breakfast had a decent variety of choices. It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.

It was a pleasant stay, parking is free and easy scross the road which is a bonus. Although this place is attached to another hotel which is much more impressive, it makes you jealous you are not there!

If you’re looking for a peaceful place to stay away from the hustle and bustle, this location might just suit you — provided you’re comfortable with being quite far from anything of note. That said, it’s not entirely cut off; there’s a bus stop directly outside with services running roughly every 15 and 30 minutes, which does make getting around manageable. The setting is quiet and relaxing, with a pleasant bar on-site and a decent selection of tapas, which added a nice touch to the evenings. However, there were a few drawbacks during our stay. The television in the room didn’t work at all — unsure if it was just the batteries in the remote or a more serious issue, but we couldn’t get any power to it, which was a shame. Breakfast was tidy and kept us going, but it did become repetitive after a couple of days. The pastries in particular were a bit disappointing — rather dry and not the freshest. Overall, it’s a good spot if you value tranquillity and can cope with a bit of isolation. With reliable transport links it offers a relaxing base, albeit with room for improvement in a few areas. There is a confidence shop and a bar that does food about 10 mins walk away and playground for children mostly in neighbourhood of homes though.

The staff were welcoming and especially attentive to our arrival with our 2-year-old son. The breakfast was very comprehensive, and the staff were friendly. Our only slight complaint was that the room was a little warm, and we couldn't seem to adjust the ventilation. We would still recommend this hotel.

**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**

I was asked a good ten times if I was a guest of the hotel because it was during the film festival. I felt like I was disturbing them because I was there as a simple guest and not as a guest of the festival. Or they must not like my face... When you pay twice as much for a hotel as normal because of this festival and you feel like an intruder who is constantly being spied on... you tell yourself that the hotel should have closed its doors to ”simple” guests for the occasion.

Beautiful hotel, amazing facilities to work from, one of the best gyms that I’ve been to, it would have been so much more seamless if parking, gym etc were included in the price. Especially if the pool provided by the gym is not available, not having to pay for the gym one would make more sense

Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city. What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage. The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers. We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom. The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.

Location is a bit out of the city centre, but located in a peaceful area (contrastingly) next to a forest and a biotech hub. However, a bus stop a couple of minutes' walk from the hotel has a service that goes directly to the Boulevard located between the Old Town and the City Centre (85sen per trip or cheaper with the San Sebastian Card - available at the hotel) within 25 mins (or slightly longer with traffic). My room was comfortable and clean, although it might be a bit tight for space with 2 people. Bed was comfortable with pillows of various firmness. Bathroom was big and well-designed, although the shower and bath might be a bit tight for larger people. Shower pressure was excellent. Tip: Open the drawer under the sink to dispose your garbage and recyclables. Staff were all friendly, polite and helpful. My only complaint is that my water was never refilled throughout my stay, but I admit I did not ask about it at the time.

Whilst the facilities of the room are good the communication is absolutely woeful. We tried for 3 days to contact the property after they sent the pre-registration email through ALL of their channels - email, Whatsapp and phone call with not one response. It came to the day of arrival and with no response we had to try via Trip.com and finally got to live chat with a person who then followed up with the hotel. Needless stress for us that could have been avoided with a simple reply. Whilst we had an enjoyable stay the public areas are very dark (the walls and ceiling are painted a very dark grey) and similarly in the bathroom of the room - seemed a very odd colour choice. Also, we could smell what others were cooking in their rooms. Finally, (not the hotels fault) but we had noisy neighbours in the room above and as the floors are timber we could here them (or their kids) making noise til 1 am. Overall, disappointed.