Posted on Jun 9, 2026
Guest UserA very satisfying hotel with excellent service. The check-in process was very polite. Coming back to the hotel at night, there's even a security check, which is great – feels very safe. The room service food was delicious too!
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Price per night from:€109
Posted on May 8, 2026|Junior Suite With 1 Kingsize Bed, Mountain View
Aimaaaan
We stayed at Grand Mercure Malang Mirama for our honeymoon for 3 nights and 4 days, and honestly, it was one of the best hotel experiences we’ve ever had. My wife absolutely loved everything about this hotel, and so did I.
From the moment we arrived, the hospitality was exceptional. We were welcomed by Wike from the front office, and she truly made our stay extra special. She was always smiling, respectful, kind, and very helpful throughout our stay. She even offered us free activities and vouchers, which was such a nice touch. The biggest surprise was that we got upgraded to the Executive Suite, the highest room category in the hotel. Huge thanks to Wike for making our honeymoon unforgettable!
The room itself was unbelievable. Beautiful views, a huge living room, separate bedroom, and an amazing bathroom with a bathtub overlooking the view. Everything felt luxurious and very comfortable. Since it was our honeymoon, the room was also beautifully decorated and we were welcomed with a fruit basket, which made us feel really special.
Breakfast was another highlight. The variety was insane so many options that we honestly didn’t know what to choose. Everything we tried was delicious.
One thing that really stood out was the staff. I’ve traveled quite a lot, but the service here felt different. Every single staff member we met smiled, greeted us warmly, checked if everything was okay, and helped immediately whenever needed. You can really feel the genuine hospitality here.
We also received a complimentary photoshoot from the hotel, which was such a lovely experience. The photographer was great, and we even got a printed photo in a frame to take home as a memory.
The only disappointing part during our stay was the Teppanyaki experience at the Japanese restaurant. Unfortunately, it did not meet our expectations at all. The chef only cooked in front of us without any interaction or entertainment, and when I tried making conversation, she seemed annoyed. Considering how expensive it was, it honestly felt very underwhelming. I personally wouldn’t recommend the Teppanyaki experience there.
Other than that, everything was truly amazing. Even though I don’t remember everyone’s names, thank you to every single staff member who made our honeymoon so memorable. We absolutely loved our stay and will definitely come back again.
And once again, special thanks to Wike you are a star ⭐
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Price per night from:€46
Posted on May 23, 2026|Deluxe Double Or Twin Room With Pool View
Arunika EkawatiBanyuwangi truly is the ultimate ”sanctuary of stillness,” and ÉL Hotel Banyuwangi provides a beautiful, serene backdrop to experience it. I had a wonderful stay overall, and while there are a few areas where the hotel can step up its game, the foundation is absolutely there for this to become an exceptional property.
🏨 The Hardware & Facilities (Top-Notch!)
On the physical side of things, the hotel completely delivers. The rooms are comfortable and well-designed, the gym is well-equipped for a holiday workout, and the swimming pool area is beautiful—perfect for soaking in the quiet energy of the region.
🍳 Food & A Soothing Morning Ritual
The culinary experience was a highlight. The food quality was solid, and the local flavors were genuinely delicious. But my absolute favorite part of the morning was the outdoor breakfast area, where they offer fish feeding. Watching the fish move gracefully through the water while enjoying breakfast was incredibly calming and set a beautiful, soothing tone for the day.
🌱 Areas for Growth: Service & Sustainability
To truly elevate this hotel to a 5-star luxury standard, there are two areas I’d love to see improve:
Eco-Friendly Amenities: In a pristine destination like Banyuwangi, sustainability matters. Currently, the hotel is still using single-use plastic containers for bathroom amenities. Shifting toward refillable dispensers or biodegradable alternatives would align beautifully with the natural essence of the area.
Staff Guidance: The young team members have incredible potential and are clearly eager, but they just need a bit more structured guidance and hospitality training. With the right leadership, this passionate young staff could easily turn good service into an exceptional guest experience.
🗺️ The Verdict
Overall, I will absolutely come back! There is so much promise here, and I have high hopes that the team will take this constructive feedback to heart and continue to polish their service. If you are looking for a peaceful getaway in Banyuwangi, this is still a highly recommended spot.
#ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger
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Price per night from:€21
Posted on Apr 8, 2026|Family Suite Duplex Room
МарияZThis is a wonderful new hotel, perfect for a relaxing stay before heading to Bromo, with beautiful surrounding landscapes. The grounds are extensive and well-maintained.
The rooms are comfortable with large beds. The bunk bed option is quite interesting and a really good choice for a group.
However, the bathroom door in our room didn't close very well, and it was clear the renovation was recent, as there were still some paint smudges on the walls.
I'd particularly like to highlight the breakfasts and dinner menu – everything was fantastic. The food is delicious, there's a wide variety of options, and they even serve alcohol. The prices are very reasonable, so there's no need to leave the property to find a place to eat.
The staff are incredibly pleasant and polite, always ready to help and offer advice. We booked a Bromo tour on motorcycles with a driver and a round-trip tour around the volcano, and the views were absolutely stunning. It's definitely worth going by motorcycle rather than jeep.
We were very pleased with our stay and would happily return again.
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Price per night from:€67
Posted on Dec 8, 2025
Guest User
A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
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Price per night from:€13
Posted on Nov 26, 2025|Deluxe King Room
RyanTripsThis was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
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Price per night from:€46
Posted on Mar 11, 2025
Kang卂乙丨乙cleanliness is quite good
friendly service
the bathroom is quite clean
but the TV is very gloomy
moreover the bed is sagging until it tilts almost falling.
for the price of 200K it is still very lacking... better to find another alternative..
like fave, my tower or other cheap hotels just add a little bit and it's clearly good..
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Price per night from:€7
Posted on Jan 5, 2024|Deluxe Twin Room
Aristis SPlease change the door room coz there some crack on door room number 509. People can sneek into the room. Repair the hot water circulation coz both room 509 and 510 we dont get any hot water in the shower.
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Price per night from:€24
Posted on Apr 9, 2026|Deluxe King Room Non smoking
Miyalvtuzhe
A truly excellent hotel.
The environment is stunning. I had expected rain for my trip, but the weather turned out to be perfect, and I got to see some beautiful scenery.
The hotel has a pool, which is fantastic for anyone who loves to swim. I was on a business trip, so unfortunately, I didn't have time to enjoy it.
The staff's service attitude was exceptional. What impressed me most was that every morning at breakfast, they remembered my name when they saw me.
It was a wonderful stay, and I'll definitely be back here the next time I visit Surabaya.
Breakfast was also delicious.
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Price per night from:€53
Posted on Jun 12, 2026
리뷰어2I stayed in a suite with an ocean view. The staff were incredibly friendly and helpful, allowing me to fully enjoy all the amenities. The pool was clean, and I particularly appreciated the bathtub, which even had bubble bath, perfect for warming up after a cold hike. However, the hot water supply wasn't endless; there was a limited amount, and then it needed time to reheat. Breakfast was decent, but being outdoors, it felt a bit hot, and I wished there was an indoor area with air conditioning. Overall, it was a perfect place for a relaxing getaway. I would 100% recommend and would definitely visit again.
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Price per night from:€79