”Perfect for a quick business trip. I was there for a oneday meeting, and everything went smoothly. I was particularly impressed with the cleanliness, and the food was excellent. A solid option for anyone travelling for work. I will be booking again.”
We stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay.
However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.
Staff are friendly and helpful. Rooms are clean and spacious. Variety of food for brekfast. Location is quite central - Less than 10 mins walk to Delipark Mall and Tjong A Fie Mansion. Theres a bus station nearby too but we use grab most of the time. Pls note that pavements in Indonesia are generally not being maintained - so watch out for holes, metal rods, uneven surface etc. Highly recommended.
The jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.
Conveniently located from the train station (though we used Grab).
Loved the availability of WatsApp with the hotel, they responded promptly.
Despite 1 set of toiletries for 2 guest, seemed a little silly.
The housekeeper are always very kind to provide more when requested.
Excellent masseuse at the Spa on L2.
Breakfast buffet is sumptuous though the 'top up' is slow after 9am.
Centre point Centre shopping mall is just right behind the hotel.. with variety of f&b, shops & korean supermarket.
No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
The environment is good, located in the heart of Medan, close to shopping malls and not far from the Medan city rail station. Taxis are also convenient. It's worth noting that Medan Airport is quite a distance from the hotel, about a 1-hour taxi ride.
I booked Hotel Aryaduta Medan through Trip.com and the whole process was smooth and hassle free. The booking was easy, the price offered was more competitive compared to other platforms, and the confirmation was instant. During check-in, there were no issues at all.
Hotel Aryaduta Medan is conveniently located in the city center, very close to shopping malls and restaurants. The room was spacious, clean, and comfortable. Breakfast had a wide variety of both local and international options. The swimming pool and other facilities were also great for families.
Overall, I am very satisfied with my experience using Trip.com and my stay at Hotel Aryaduta Medan. I would definitely use Trip.com again for future bookings.
After breakfast yesterday, I planned to head straight to the museum from my room and then take the Airport Express train to the airport. But guess what? The door wouldn't open (my card showed a green light, but the door just wouldn't budge). I called the floor attendant, and even her master key couldn't open it. She was quite helpful, immediately calling engineering, but no one answered. I was in a hurry, so I told her to keep calling while I went downstairs to the front desk for help. There were two ladies in hijabs at the front desk. They sent a male staff member up with me, but still, no luck! Then, the engineering guy arrived with a power drill, but that didn't work either. I told them to wait... I was just standing in the hallway, no chairs anywhere. Eventually, I thought, 'This isn't going to work, I need to push them at the front desk where at least there are seats.' So, after about forty minutes of this ordeal, they told me the door was open and to come up. When I got into the room, I saw that the ceiling panel above the door had partially fallen off (was this the reason? I don't know, and I didn't have time to haggle with them). I checked out immediately, rushed to the museum, then to the train station. I made it to the Airport Express with just three minutes to spare! Thanks to the tuk-tuk driver who helped me sprint with my luggage. Looking back, this hotel was terrible. From start to finish, not a single apology! The front desk ladies in hijabs acted like it wasn't their problem, totally unconcerned. While waiting, I was going up and down by myself, and no one from the front desk even bothered to come up to check on the situation; they just sent staff. At the time, I didn't know how long it would take to open the door or if I'd miss my flight, so I tried calling Ctrip, but I could only speak to a robot customer service! Ugh. What an unpleasant experience. The door wouldn't open, and this brand-name chain hotel had no solution! It really messed up my schedule!
Stayed here for three nights and had a pleasant experience. The room was clean, comfortable, and quiet. Staff were friendly and helpful at all times. Breakfast was fresh and satisfying. Location was convenient for sightseeing and transport. Overall, good value for money and worth recommending to families and solo travelers.
Will come again next time
Great
62 reviews
9.0/10
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AAnonymous UserVery nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.
AAnonymous UserThe environment is good, located in the heart of Medan, close to shopping malls and not far from the Medan city rail station. Taxis are also convenient. It's worth noting that Medan Airport is quite a distance from the hotel, about a 1-hour taxi ride.
AAnonymous UserStaff are friendly and helpful. Rooms are clean and spacious. Variety of food for brekfast. Location is quite central - Less than 10 mins walk to Delipark Mall and Tjong A Fie Mansion. Theres a bus station nearby too but we use grab most of the time. Pls note that pavements in Indonesia are generally not being maintained - so watch out for holes, metal rods, uneven surface etc. Highly recommended.
西西蒙子No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
ZZafarullah MuftiThis is my second stay in this hotel. I booked again as my previous experience was good. Reception staff is good and cooperative. Although, I had to face a couple problems which had been resolved, but it was good. The food is very tasty and comperatively reasonable. I would prefer to book again if I happen to come again to Medan.
MMalikYacobI booked Hotel Aryaduta Medan through Trip.com and the whole process was smooth and hassle free. The booking was easy, the price offered was more competitive compared to other platforms, and the confirmation was instant. During check-in, there were no issues at all.
Hotel Aryaduta Medan is conveniently located in the city center, very close to shopping malls and restaurants. The room was spacious, clean, and comfortable. Breakfast had a wide variety of both local and international options. The swimming pool and other facilities were also great for families.
Overall, I am very satisfied with my experience using Trip.com and my stay at Hotel Aryaduta Medan. I would definitely use Trip.com again for future bookings.
GGuest UserOverall good and would probably stay again.
- managed to do online video meetings as wifi was strong
- comfortable and large bed, however bedding was a little stained
- only one lift worked which meant slight wait times, but the second elevator was fixed by our departure
- good location, hectic but as expected, can get all food delivered
- gym was decent, not good enough for a proper heavy gym sesh but good to get a little workout in
- pool area was nice and not too busy
GGuest UserNice hotel..good breakfast...good safty and good safety Guard..nice car parking...but some mistake becuse on 30/1/2026 time 19 pm..the lady staf give my family somking room not but all 3 room..my grand son my wife have so bad time because of the bad simle..i fill so bad..Trip must take some aticon.......this is my 3rd visit....
.For me all other staf are so good..only the girl and the night duty manager have to take action..tq
EElisaDanielleThe jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.
HHANS79”Perfect for a quick business trip. I was there for a oneday meeting, and everything went smoothly. I was particularly impressed with the cleanliness, and the food was excellent. A solid option for anyone travelling for work. I will be booking again.”
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