One of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
The room is clean, in a strategic location above the mall. The food is complete and cheap, close to the busway and the city station… good service… recommended for price and quality…
In my personal opinion, this is currently the most luxurious hotel in Lubuk Linggau. The front desk service is incredibly friendly and pleasant. They offer a wide variety of delicious food. Highly recommended for anyone looking for a hotel in Lubuk Linggau.
I was very satisfied with my stay here, especially since I was traveling with sick parents. Their service was incredibly fast in helping us check in, and they even provided a wheelchair. The hotel's service was outstanding, and the room and all facilities were excellent. The breakfast had a great variety and everything was delicious. The pool view was also very nice. Thank you to the hotel staff who helped make the check-in process smooth and easy.
Please increase the cleanliness of the room, some area already look dirty.
Check in time to be increase
There should be option for deposit with Credit Card
Breakfast was good
Staffs number need to be reviewed as it took quite long to deliver our request
We also brought a car and registered that on the receptionist but seems the system is not working properly then we kept paying
Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
It was amazing, they clean the rooms if we requested but the air-conditioning worked for a few days then it stop getting cooler. However, they were quick to take action when we called them to check on it. Great area for using grab taxi. And it was close the shopping mall. Friendly and kind staff, making it easier to get to different places in Palembang.
Very friendly and helpful staff. Clean and nice 18m room.
If the shower jet could be stronger it would be nicer.
It's under renovation and it's quite noisy though from 8am.
Stains exists on freshly washed bed sheets. The hotel's laundry somehow couldn't get rid of such stains leading to perception of unwashed / unchanged bedsheets
Bath towels have fermented smell like they have not been sunned / dried enough after washing
Very Good
80 reviews
8.1/10
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BRL 94
per night
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9,1/10
Great
GGuest UserQuite a good hotel, spacious and comfortable, suitable for a large family.
Mmikechang829This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
SSantochI stayed in this hotel because of seeing many reviews admire its breakfast very good and it is true even though I could not find my favorite food of lupis and lontong sayur, he he...
GGuest UserOne of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
WW.A.W.A.NHad a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
LliliycBooked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping.
Room was clean. Amenities are standard. There is no hairdryer, you need to request it.
It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom.
Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer.
Bought hot Americano and Cappuccino, they were good!!
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
GGuest UserI was very satisfied with my stay here, especially since I was traveling with sick parents. Their service was incredibly fast in helping us check in, and they even provided a wheelchair. The hotel's service was outstanding, and the room and all facilities were excellent. The breakfast had a great variety and everything was delicious. The pool view was also very nice. Thank you to the hotel staff who helped make the check-in process smooth and easy.
AAnonymous UserThis is my 2nd stay. I like Batiqa's ambience so I booked again.
Pros :
+ super good breakfast options. Main courses, local dishes (pempek/model), porridge, soup, cereal, noodle bar, egg bar, waffle, bread & cakes, salad bar, jamu & variety of drinks
+ mini gym with some good equipments for working out
+ sofa on the room
+ comfy beds with large pillows
Cons :
- the room is not soundproofed. Outside noises can be heard
- when I entered the room, there is a certain smell which I don't know where it comes from
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