Hotel near Hankou Railway Station Area,Wuhan24.8% of visitors choose this area
MM526799****2025.12.01
The service was excellent. The hotel has its own parking and even offers laundry service, which is very convenient. There's also free late-night snacks, so overall, the value for money is outstanding. The front desk staff were incredibly friendly and helpful. The housekeeping aunties cleaned the rooms promptly. The breakfast was delicious – highly recommend! The transportation is also quite convenient, with bus and subway stations nearby. The bus stop is right outside the door, and it's very easy to catch a taxi. It's also quite close to Jianghan Road.
Hotel near Wanda Plaza Business District,Shiyan34.7% of visitors choose this area
YYizhihenanjing2025.05.04
I went there because it was ranked first on the luxury list, but the bathroom didn't have a ventilator, the room window was too small, it was stuffy without the air conditioner, and it was very noisy when it was turned on. At 7 o'clock in the morning, there were children shouting, running and playing in the corridor. The sound insulation of the room was too poor, and the door slammed loudly, so I couldn't rest well at all. The breakfast was even more exaggerated. It was said to end at 10:30, but there were almost no dishes, cold dishes, hot dishes and fruits, and they were not replenished. The waiters were busy collecting the meals. In the kitchen, there were people who could make noodles except for the noodle shop, and no one else was there. I could only eat noodles and bread. I have stayed in so many five-star hotels, but this is the first time I have seen this situation. I think I have stayed in many five-star hotels, and I have always been reminded to pick up the dishes and collect the meals at the end point. This is the first time I have encountered a situation where there is nothing to eat. Overall, the service and price do not match. I will not stay there again and I don't recommend it.
Hotel near Chengnan New Area Zone,Jingmen4.3% of visitors choose this area
HHahadaxiaohaoshiji2025.03.17
The second time I went there, Shuangquan Hotel was far better than Xiangyang Qiqu Hotel in terms of environment, facilities and service. It was a completely different experience. The service in all aspects was very considerate, and the hotel was very beautiful. There were moss landscapes and green plants everywhere, which was full of creativity. When I was dining in the hotel lobby, the front desk lady also brought mineral water! ! The small details were all in place! ! It was much more comfortable than the hotel I stayed in Xiangyang. I regretted my last trip. I still want to stay in this hotel three or four times! ! But there are some small suggestions. Can I add a small bed to the courtyard pool room? The small bed added later was really uncomfortable to sleep on. It was not comfortable at all. Sleeping was the most important thing. It should be improved. The bed in the parent-child twin room was too small. It was too easy to fall off when sleeping with one big and one small. It was not easy to merge them. One should be larger and one smaller, which would be more reasonable! !
Hotel near Qianshan Hot Spring Area,Xianning79.8% of visitors choose this area
MMolin2025.08.11
This was my first visit to Country Garden Xianning, and I truly felt it's the best hotel in the area. Yet, the official photos make it look quite old and dated, which always led us to travel further to Chibi for hot springs. In actuality, both the hotel's ambiance and the room conditions far exceeded our expectations. The restaurant environment was lovely, and the breakfast was hearty. They really should consider updating their promotional images!
We were upgraded to a room with a spacious bay window. We asked a staff member for an extra duvet, and the kids absolutely loved playing on it!
The Water World is located just across the road from the hotel, with a convenient shuttle service. While the hot springs remain the main draw, they've also added a wave pool and a bubble pool. The large slide is unfortunately out of commission, but for those not keen on thrilling rides, there's still plenty to enjoy. The wave pool's waves were genuinely some of the largest I've encountered in any hotel-affiliated water park – far surpassing those at a certain family hotel newly opened in Wuhan, which charges double the price! The complimentary use of single and double swim rings is also a thoughtful touch.
Finally, I must voice my disappointment regarding the kids' activities. The male staff member in charge showed extremely poor crowd control, leading to an utterly chaotic setup. They seriously need to learn from more competent peers in the industry. For starters, the activity content itself was poorly chosen. Knowing it was a weekend and would be busy, they should have anticipated the crowd and opted for simpler, quicker, and easier-to-manage crafts – something like making a lacquer fan or a TCM sachet, which a group could finish in 5-10 minutes. Instead, they went with the most complicated activity, causing everyone to pile into the room and complain. To top it off, the early start was only announced at the last minute.
To make matters worse, they completely disregarded their own rules. Many guests complained that reservations were not honored, and people without reservations were also allowed to join. Even if we overlook the multiple booking groups, the main issue was that anyone who simply ignored the rules could just grab materials and start participating immediately. So, for an activity clearly intended for children, you'd see a family of three: the little boy making two items, his mom making one, and his dad occupying a seat as well. I've been to numerous family hotels where, during off-peak dining hours, they utilize banquet halls for activities, ensuring ample seating for parents to accompany their children at the same table. In situations with limited seating, children typically sit at the activity table while parents use small stools beside them. The priority is always to allow as many children as possible to participate simultaneously, and materials are only distributed to seated kids. I've genuinely never witnessed such disorganization where materials are handed out first, leading to a scramble for seats.
What I found most incomprehensible was this: since many parents were waiting, they had their children playing in an adjacent area. One parent controversially took all the toys, preventing other kids from playing, which naturally sparked a heated argument with other parents. The dispute lasted quite a while and escalated. I even had to interject, 'It's getting pretty intense; aren't you going to send someone to de-escalate?' The male staff member simply replied that he was too swamped with people today and wasn't going to get involved. I countered, 'By the time you're free, they might actually be physically fighting!' After a moment's thought, he made a call and summoned another staff member, but offered no guidance or handover. Consequently, the female staff member, completely unaware of the situation, ended up trying to placate a different guest who was complaining about the activity schedule. Meanwhile, the original two parents continued their shouting match for a while longer. 😂 Frankly, if they can't even monitor or control the situation, they are entirely unfit to manage kids' activities. These activities really turned into a major negative point.
Hotel near Xibei Road/Central Business District,Wuhan1.8% of visitors choose this area
AAnonymous User2025.10.07
This is my second visit to Wuhan, and I decided to try a different five-star hotel. This time, I chose the established Shangri-La. My overall impression is that the high price comes with being a five-star hotel, but the five-star experience is solely reflected in the service.
Firstly, I'm not really looking for super new or luxurious facilities; otherwise, reading all those reviews about outdated facilities and furniture would have been enough to 'veto' it. However, there are indeed many areas that could be improved. For example, there are no power outlets on either side of the bed. While the TV not supporting screen mirroring and not being a smart TV is one thing, it's also incredibly unclear with very few channels. These are all manageable, but the most serious issue is the extremely poor soundproofing! In the room, I could clearly hear conversations from the hallway, upstairs, and next door, as well as children running and playing. This level of soundproofing would be disastrous during peak travel seasons like holidays.
As I mentioned earlier, the hotel's biggest highlight is probably its service. There's a staff member in front of the elevators on the ground floor who greets passing guests. When going for breakfast, as soon as you enter, a female staff member asks what you'd like to drink, then prepares it and brings it to your table.
On a side note: the breakfast is quite good. And having stayed at many five-star hotels in China, perhaps apart from Shanghai, this is one of the rare ones that offers plain white rice for breakfast. It's very suitable for those who are accustomed to eating rice (and natto) for breakfast.
In conclusion: if you're looking for quality rest during peak travel seasons and major holidays, this might not be the place for you. However, during the off-season, if you want to experience five-star service, you could consider it. It makes me truly appreciate the common saying online: 'Wuhan – a desert of luxury hotels.'
Hotel near Chu River and Han Street, East Lake Scenic Area,Wuhan6.6% of visitors choose this area
GGuest User2025.11.28
Quite a pleasant stay in this hotel. Smooth and quick check-in and out. Easy access to this hotel by MTR Line 4 from Wuhan Railway Station. You can reach the hotel directly by Exit J via B2 carpark. But be noted that it is available only on weekdays from 10:00 to 20:00. The hotel also offers signature Wuhan delicacies for breakfast. Thanks to Housekeeping team on 50th floor. They took quick action and responded promptly to our request.
Hotel near Renmin Road Shopping Center Business District,Shiyan10% of visitors choose this area
LLvyouzhuanjia125geguojia2025.04.09
$293 booked, front desk Xiao Pan upgraded to a mountain view room, with a locker, rich breakfast, only the basement parking lot, large area, 3 minutes walk to Huayuecheng foot massage, the first choice after Wudang Mountain
Hotel near Xiangyang Guloutangcheng Film Base,Xiangyang49.9% of visitors choose this area
GGuest User2025.05.19
The hotel is in a great location, right next to the ancient city. I chatted with the Didi driver and learned that it was used as a state guesthouse in advance. In addition, it only opened last year, so the hardware and location are first-class. In terms of service, the staff are very good-looking, all handsome men and beautiful women. Before check-in, the housekeeper will add WeChat. I would like to praise Miss Rosy. She replies to messages quickly and can help solve any problems and needs. The hotel concierge, front desk and catering staff are all very enthusiastic.
Overall, the experience is very good, worthy of being the ceiling of Hubei hotels, and worth checking in
Hotel near Hankou Railway Station Area,Wuhan24.8% of visitors choose this area
XXiaokuaitouma2025.10.28
This 5-star hotel really lives up to its reputation online. Right next to the check-in counter, they offer two kinds of complimentary hot beverages, which is a nice touch. The rooms are spacious and bright, and everything is spotlessly clean. The service was excellent; they really tried their best to accommodate our requests. Breakfast was fantastic, with a wide variety of options, including local Wuhan specialties like hot dry noodles and Mian Wo, as well as Japanese sushi and Shaanxi Roujiamo, all of which were delicious. They even had both hot and cold low-fat milk. The mattress in the room was incredibly comfortable. However, there are a few minor details that could be improved. For example, the toilet in the bathroom didn't have a bidet or disposable seat covers, and the room also lacked an eco-friendly hotel tote bag.
Hotel near Wanda Plaza/Three Gorges Visitor Center,Yichang23.3% of visitors choose this area
CCassenna2025.08.16
The check in system was such a mess, we booked four rooms individually, but when I checked in, I got a room which had already checked in by my sister. I asked the front office to double check by using my name, but they insisted that they could NOT find my booking under my name. They only identified the booking by checking the booking confirmation number rather than by checking against the spelling of one's full name printed on the ID. The problem was solved in the end after I showed them my sister's room confirmation number, see how it ******, but I was not satifised with such a serious mistake that IHG group could encounter. Quite disappointed although the front office manager did apologize to me afterwards and gave the complimentary breakfast.
The room key card could not been placed together with my mobile phone, it was quite wired. I always travel to Beijing and other places, and it was the first time that the room key turned invalid when it stayed close to a mobile phone!
Interesting experience!
Very Good
5277 reviews
9.2/10
Price from
MYR 207
per night
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9.3/10
Very Good
GGuest UserMaybe I started to pay attention to Dongcheng's hotels from now on. This is the hotel I stayed in. I felt that the layout was very reasonable. Watching TV, working and eating are arranged separately. The hotel laundry, gym and restaurant are well-equipped and the food is not perfunctory. The best thing is that the location is very convenient, close to the pier and backed by the pedestrian street. The service is also obviously well-trained. On the night of the 24th, I was extremely tired because of the long delay. The front desk receptionist was very considerate and arranged a comfortable room for rest.
RredpandaaThis was my first time staying at the Marco Polo Hotel. The location is superb, right next to the Hankou Riverfront.
We had initially booked a city view room for two nights, but the view wasn't ideal. A staff member then showed us a river view room, and we upgraded to a partial river view room, which had a fantastic view.
The room was well-appointed and very quiet. The toiletries were excellent, and the first mini-bar was complimentary, offering a good selection of beverages.
Upon check-out, we left our luggage with the concierge. The staff were very attentive and even gave us a small gift, which was a thoughtful touch. Thank you!
Executive Lounge Experience: The service at the executive lounge was excellent, and the staff were incredibly helpful. Enjoying the river view and light show from the lounge was a wonderful experience. Both dinner and breakfast offered a wide variety of choices, the glassware designs were nice, and there was a good selection of drinks.
The only issue I encountered was with the executive lounge breakfast service. Unlike other hotel executive lounges where staff proactively take orders from a menu, here I consistently had to ask for the menu myself. Furthermore, the dishes often didn't match their descriptions. For instance, the teriyaki salmon was listed with hash browns but was served without them. The waffles also had inconsistencies, sometimes missing fresh banana slices or syrup. The portion sizes were also inconsistent; one time we received four pieces, and the next time only two. I hope these aspects can be improved.
Another minor inconvenience was with taxis. On several occasions, drivers stopped by the roadside and couldn't reach the hotel lobby, citing the navigation system's endpoint. Unless explicitly instructed to drive further, it was a hit-or-miss whether they would go all the way to the hotel entrance, which was quite inconvenient.
Overall, the experience was quite pleasant, and I would definitely consider staying here again!
SSun111111Hotel Review: Somerset Future Centre Wuhan
Date of Stay:** March 16-22, 2025
Overview:**
Somerset is a charming establishment situated in a bustling commercial and residential district, conveniently located above a mall filled with shops and restaurants. With subway access just at the basement, it’s an ideal destination for both business travelers and vacationers looking to explore the area. Our recent stay in a two-bedroom apartment with a fantastic night city view was enjoyable, with a few minor hiccups that didn’t overshadow the overall experience.
Check-In Experience:**
The check-in process was smooth and efficient. The staff greeted us with warm smiles and complimentary drinks, setting a welcoming tone for our stay. They provided detailed information about the hotel's amenities and nearby attractions.
Room Quality:**
Our two-bedroom apartment was spacious and well-appointed, featuring a stunning night view of the city skyline. The modern decor created a cozy atmosphere, and the beds were incredibly comfortable. The kitchen area was well-equipped, with coffee machine, washer and dryer, making it easy during our stay.
Amenities:**
The hotel offers a variety of amenities, including a fitness center, sauna and jacuzzi. We enjoyed a delicious breakfast at the restaurant, with Wuhan noodles made to order.
Location:**
Located above a vibrant mall, Somerset Hotel provides easy access to a variety of shops and restaurants right at your doorstep. The subway exit in the basement makes getting around the city incredibly convenient. While the highway is nearby, the hotel maintains a peaceful atmosphere, making it a great place to unwind after a busy day.
Service:**
Overall, the service was excellent. Staff members were attentive and quick to address any concerns. A special shoutout to COCO who went above and beyond to assist us throughout our stay. She was proactive in ensuring we had everything we needed, making our experience even more enjoyable. Additionally, Manager APRIL deserves high praise for all the wonderful arrangements she made for our visit.
Conclusion:**
Somerset Hotel is a lovely place to unwind and enjoy the beauty of the city. With its friendly staff, great amenities, and prime location, we would recommend it to anyone looking for a relaxing, yet convenient getaway. We’ll definitely consider returning in the future!
2273504****I had a very comfortable stay here for three days; it felt just like home. The front desk staff were incredibly accommodating, always ready to help. They even washed and dried my clothes and delivered them to my room. At checkout, they gave me a gift. The location is convenient, and the price is reasonable, making it perfect for business travelers. I highly recommend this hotel when visiting Wuhan. The facilities are comprehensive, and the environment is excellent.
LLove ShrewsburyWow what can i say. This hotel is magnificent. As soon as you pull up to the Silu Tiansi Hotel you could see that it was going to be a good experience. Your luggage is collected outside whilst you check in at the beautiful reception. The staff were wonderful, especially one lady who was always smiling and very very helpful. Unfortunately I didn't get her name. We were given our room key and our luggage was taken to our room by a very polite gentleman. From the reception area to the rooms, this hotel is very clean, contemporary and remarkable. The room was also beautifully decorated and included a free mini bar. The shower is one of the most powerful showers I have ever used. They also have Dyson hairdryers which was a first. So my wife was happy. Our room included breakfast, but unfortunately due to our early flight we couldn't try it. But what we didn't know when booking, between 3 and 5 there was a buffet style snack area with drinks which was also included in the price. It was really nice after our long journey to have this included. The dining area was also very clean and contemporary. There is a restaurant on the hotel grounds which was fantastic. We ordered 5 dishes for 2 people thinking it would be small portions. They were 5 huge plates which were so delicious. We did finish them though after an hour of eating lol. After having a great night's sleep on the immaculately clean sheets we had to catch our flight at 5 am. Also included with this hotel is VIP transfers to the airport in a comfortable Mercedes people carrier. This would normally cost 70 yuan in a taxi.
I have stayed in hotels all over the world. In London, Shanghai, Hong Kong, Macau, Spain and many other countries. I have to say this hotel is one of the best I have stayed in for value. It was 399 yuan for everything I have said above, which is amazing. If you need a hotel close to wuhan airport, I highly recommend you try this one. You won't be disappointed. See you again in the future and Thankyou! 😀
Hotel near Tianhe Airport/Panlong City/Outlet, Wuhan
Price per night from:MYR 162
9.5/10
Outstanding
GGuest UserBooked on behalf of the leader for a business trip, convenient transportation, easy travel, OK environment, OK hygiene, OK service, the overall price-performance ratio is very high, can be recommended for booking, has been many times.
Hotel near Xinzhou Yangluo/Wuhan Bioengineering Institute, Wuhan
Price per night from:MYR 139
9.4/10
Outstanding
EEthan Matthew HuntI came from Canada due to my business trip, this is absolutely A Hidden Gem That Outshines Even the Hilton Below!
I had an absolutely unforgettable stay at Wuhan Hanyang Beike Hotel—this place is a masterpiece of modern hospitality. If you’re looking for luxury without breaking the bank, look no further.
Let’s start with the view: from my room, I had a breathtaking panorama of the Yangtze River, with a front-row seat to Wuhan’s cyberpunk-style skyline. The glowing bridges—including the Yingwuzhou Yangtze River Bridge, Yangsigang Bridge, and Wuhan Yangtze River Bridge—light up the night like something out of a sci-fi movie. To top it off, you can even spot the historic Yellow Crane Tower, blending the ancient with the ultramodern in a way that’s visually stunning and emotionally moving.
The interior design of the hotel is unbelievably sleek and luxurious—we’re talking five-star finishes, modern lighting, spotless wood flooring, elegant furniture, and a spa-like bathroom that feels straight out of a high-end design magazine. It’s the kind of place that makes you stop and say, “Wow,” the moment you walk in.
I’ve stayed at the Hilton, located just downstairs, and while it’s fine, Beike Hotel blows it out of the water in terms of value, design, and overall experience. You’re getting a top-tier, modern boutique stay at a fraction of the cost.
The staff, especially the warm and professional Ms. Liu, were incredibly helpful, attentive, and kind—service was impeccable.
If you’re a traveler who appreciates unique experiences, luxury on a budget, and a fusion of futuristic style with rich cultural heritage, this is THE hotel to book in Wuhan. I can’t recommend it enough.
I will definitely return, and when I do, I won’t even consider staying anywhere else.
HHuangbingchenFirst off, when we checked in, the front desk upgraded our room to one with an amazing view – big applause for that! 👏
Secondly, the rooftop terrace wasn't open during our two-day stay. Coincidentally, we ran into the hotel's general manager, who very enthusiastically invited us up to the terrace. Even though it was closed, the GM offered to open it up just for my partner and me, so we could sit and enjoy the scenery. My partner was absolutely touched, haha.
However, the reason I didn't give a perfect score was this:
The air conditioning only blows hot air! Hot air! Hot air! No matter which mode we selected, it was always warm air. We asked the staff, and they said it was centrally controlled for heating. But they didn't account for Wuhan's weather or the ceiling height in our room. We ended up sleeping with the balcony door open every night just to get some cool air in; otherwise, the room was incredibly hot and stuffy, making it very uncomfortable!!! We couldn't even use the air conditioning for our entire stay, and at night, the heat would literally wake us up.
This is my first time giving a hotel's facilities a bad review. I'm sorry, but it was genuinely very uncomfortable.....
GGuest UserSurprise upgrade to Hampton Suite, the experience exceeded expectations! The space is spacious and bright, the office area and the rest area are separated, efficient and comfortable. The bedding still maintains the high standards of Hampton, the shower water pressure is sufficient, and a good night's sleep. The hotel is equipped with a laundry room and a gym, which is very convenient. Hedy at the front desk is enthusiastic and professional, and also gave the children a small gift bag. It is the first choice for travel, and I will choose here next time!
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