We booked at the very last minute and im happy that we choose The Marison Hotel located in the prime city of Legazpi . Rooms are spacious and clean and i really love the bed….its very clean, soft and big, felt like sleeping at home. The staff was welcoming and accommodating right from the moment we checked in. Food was superb and restaurant’s service was excellent. Hotel had a nice atmosphere and we really enjoyed our stay, we will highly recommend The Marison Hotel to others.
The hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
Clean and safe. But there were ants, which was okay for me but my friends seemed uncomfortable.
The location was not nice. We rode a jeep from the main city for 1 hour. (we tried to get a taxi but they said we need to pay 3000 pesos)
The service was nice. we enjoyed a pool. And we could have a free breakfast.
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
Its a very convenient for a small family like mine. I am pretty sure. my family will definitely come back. Hope all the service and the facility will stay clean and good. Well done to all the staff!
Thank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! 👌🏻👌🏻👌🏻
Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!🫶🏻🌸
✅✅✅✅✅ The place is great and clean!
✅✅✅✅✅ Excellent service
✅✅✅✅✅ Recommended hotel
Outstanding
14 reviews
9.9/10
Price from
VND 1,706,670
per night
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8.8/10
Very Good
GGuest UserDuring our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
GGuest UserThe hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
AAnonymous UserUpon arrival in the hotel we were warmly greeted and helped by the staff of the hotel, they very friendly and accommodating. Serrvice is utmoat excellence the only problem is that the rooms needs to be updated, it needs to be cleaned, restroom needs to be maintained. When we reached our rooms there are no towels and when it was delivered it is like beige already because it is too old. The food served is also decent, this hotel is nearby a good place with lots of reataurants out side. I hope they can update the hotel soon. They have such a good spot and it just needed to be renovated. By the way we saw a cockroach in the room also but again the staff helped asap. I will still consider my stay here very good because the people are really nice. And anyway the bed is not dusty. So all good.
GGuest UserExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
AAlfredo EbitaThis hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
JJossa Flores FangoniloThank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! 👌🏻👌🏻👌🏻
Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!🫶🏻🌸
✅✅✅✅✅ The place is great and clean!
✅✅✅✅✅ Excellent service
✅✅✅✅✅ Recommended hotel
GGuest UserThe place is nice. Easy to find. No hidden charges.
The staff don't know how to say no. 🫡
They will cater to your needs.
The pool is cold. I hope they will make it warm especially at night.
Some features might need maintenance. Like the CRs.
Overall, it was a really good place to stay before we went to the hot springs nearby.
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