Beautiful hotel and excellent location (I had a view of the main square and parliament building). The staff was very helpful, professional and friendly. Food in the restaurant was superb with selected dishes from the local cuisine. The Spa design has taken inspiration from Icelandic nature in both colours, materials and textures, and is a fantastic addition to the experience with thermal pool, steam room, sauna, cold mist/rain and cosy relaxation areas.
Would highly recommend choosing this hotel when visiting Reykjavik, or using it as a base when exploring further around.
Decent place for a decent price, but one thing I really dislike is that they don't allow guests to fill up coffee or even hot water for our own bottles. All of the other hotels I stayed in Iceland don't care about this. I won't stay at this hotel again.
This hotel was the most satisfying I stayed at in Iceland. The overall cleanliness was up to standard, and it even had a bathtub. The staff were enthusiastic, and the breakfast was rich and varied. The biggest advantage is that Bus Stop 12 is right outside the door. If you're in Iceland and not doing a multi-day tour, but rather booking different day tours daily, Bus Stop 12 is a station all buses can reach, which is incredibly convenient! Highly recommended.
I stayed at two hotels in Lei City, and this one had a great location, excellent room facilities, and a fantastic breakfast. They also have beautiful public areas, and all the staff were very friendly. The restaurant staff, in particular, were professional and welcoming, clearing plates promptly. The breakfast quality was high. The only downside was that the curtains didn't fully block out the light.
Free parking, just downstairs
On the way, I saw Iceland's special piggy supermarket, it is convenient to buy a piggy.
Completely Self check in, I have communicated with anyone from the first day to the last day, and the social fear is absolutely favorite 
I loved this hotel and wouldn't hesitate to recommend it! One of the outstanding features is that they give you a cell phone to use during your stay. The phone already has helpful apps installed for taxis, restaurants, etc. We are from the US so did not have international cell service so having this phone with us was helpful, especially for using maps. Reykjavik is a walkable city, and the hotel is located on the most popular street, so it has easy access to everything. The staff was very helpful and there is also a bar/restaurant onsite with amazing cocktails. There is an included breakfast buffet which featured hot and cold items. We had a room on the 4th floor that included access to large patio. We loved this feature as we could wake up and go outside to check the weather and enjoy the views of the mountains and water in the distance. The hotel was also extremely clean. Another nice touch was that they knew we were celebrating our wedding anniversary so when we entered our room, we found a bottle of wine, chocolate and romantic decorations!
The front desk staff were incredibly friendly, and the room and towels were very clean. It was super convenient having bus stop #13 for tourists right next to the hotel, and #9 and #12 were only a 5-minute walk away, which was great for local tours. Being at the edge of the city center made shopping easy. The spa was a highlight, with both indoor and outdoor pools, perfect for unwinding. There's also a dry sauna. Just a heads-up, the spa facilities are co-ed, so swimwear is a must.
A once-in-a-lifetime trip made more meaningful and charming by world-leading staff and service.
We messaged ahead and told them that we were on our honeymoon. Iceland is a unique place on Earth, but almost as surprising as the geology, geography and weather was just how remarkable and excellent this hotel was. Its location was outstanding right in the old city centre and an easy walk to boat trips (for organised bus trips, which all use the same bus stop numbering, the nearest bus stop is number 5, about 5 minutes’ walk away), the breakfast was splendid and the room was unbelievably cosy, which was particularly welcome after a winter’s day adventuring amongst the ice and snow and especially the epic and cold wind.
This once-in-a-lifetime trip was made extraordinarily special by the outstanding and attentive staff who really impressed with their thoughtfulness and commitment to excellence throughout. We cannot thank the whole team enough, both everyone we met as well as everyone who worked behind the scenes, for delivering a world-leading stay.
We felt exceptionally lucky to have chosen this hotel, and so delighted that we did!
Great
151 reviews
9.2/10
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9.2/10
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DDaochuzouzoubahahaThis hotel was the most satisfying I stayed at in Iceland. The overall cleanliness was up to standard, and it even had a bathtub. The staff were enthusiastic, and the breakfast was rich and varied. The biggest advantage is that Bus Stop 12 is right outside the door. If you're in Iceland and not doing a multi-day tour, but rather booking different day tours daily, Bus Stop 12 is a station all buses can reach, which is incredibly convenient! Highly recommended.
GGuest UserThe front desk staff were incredibly friendly, and the room and towels were very clean. It was super convenient having bus stop #13 for tourists right next to the hotel, and #9 and #12 were only a 5-minute walk away, which was great for local tours. Being at the edge of the city center made shopping easy. The spa was a highlight, with both indoor and outdoor pools, perfect for unwinding. There's also a dry sauna. Just a heads-up, the spa facilities are co-ed, so swimwear is a must.
KKEVINLEEWhile not in the absolute city center, the hotel's facilities, breakfast, and service are all excellent. Getting around is easy: there are several bus routes directly across the street that go downtown. For airport transfers, the Flybus service connects to a shuttle that drops you off right at the hotel. Good day tours and island excursions also provide convenient pick-up and drop-off from the lobby. A majority of the guests are American, and the restaurant primarily offers Western dishes.
SShanghai based coupleA once-in-a-lifetime trip made more meaningful and charming by world-leading staff and service.
We messaged ahead and told them that we were on our honeymoon. Iceland is a unique place on Earth, but almost as surprising as the geology, geography and weather was just how remarkable and excellent this hotel was. Its location was outstanding right in the old city centre and an easy walk to boat trips (for organised bus trips, which all use the same bus stop numbering, the nearest bus stop is number 5, about 5 minutes’ walk away), the breakfast was splendid and the room was unbelievably cosy, which was particularly welcome after a winter’s day adventuring amongst the ice and snow and especially the epic and cold wind.
This once-in-a-lifetime trip was made extraordinarily special by the outstanding and attentive staff who really impressed with their thoughtfulness and commitment to excellence throughout. We cannot thank the whole team enough, both everyone we met as well as everyone who worked behind the scenes, for delivering a world-leading stay.
We felt exceptionally lucky to have chosen this hotel, and so delighted that we did!
DDaniel CurtisI loved this hotel and wouldn't hesitate to recommend it! One of the outstanding features is that they give you a cell phone to use during your stay. The phone already has helpful apps installed for taxis, restaurants, etc. We are from the US so did not have international cell service so having this phone with us was helpful, especially for using maps. Reykjavik is a walkable city, and the hotel is located on the most popular street, so it has easy access to everything. The staff was very helpful and there is also a bar/restaurant onsite with amazing cocktails. There is an included breakfast buffet which featured hot and cold items. We had a room on the 4th floor that included access to large patio. We loved this feature as we could wake up and go outside to check the weather and enjoy the views of the mountains and water in the distance. The hotel was also extremely clean. Another nice touch was that they knew we were celebrating our wedding anniversary so when we entered our room, we found a bottle of wine, chocolate and romantic decorations!
WwassupfelasWe chose to stay here on the first and last nights, mainly because parking was convenient and free, the room was quite new, and the breakfast was average. But the room was soundproofed and satisfactory.
GGuest UserBeautiful hotel and excellent location (I had a view of the main square and parliament building). The staff was very helpful, professional and friendly. Food in the restaurant was superb with selected dishes from the local cuisine. The Spa design has taken inspiration from Icelandic nature in both colours, materials and textures, and is a fantastic addition to the experience with thermal pool, steam room, sauna, cold mist/rain and cosy relaxation areas.
Would highly recommend choosing this hotel when visiting Reykjavik, or using it as a base when exploring further around.
Ffiona-ttangI stayed at two hotels in Lei City, and this one had a great location, excellent room facilities, and a fantastic breakfast. They also have beautiful public areas, and all the staff were very friendly. The restaurant staff, in particular, were professional and welcoming, clearing plates promptly. The breakfast quality was high. The only downside was that the curtains didn't fully block out the light.
Mmizuki99It was better than my friend and I expected! The hotel environment and service attitude were very good. When we were traveling in the south, we found that the power bank had fallen in the hotel. Because we changed hotels after returning from the south, we were in a hurry to catch the flight the next day. After contacting the hotel, the hotel staff actually helped us deliver it to the front desk of another hotel where we were staying! Super touched!! And the facilities and room environment are really good in Iceland
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