Hotels With Gym in Penang, Malaysia

The room's hardware facilities are quite good, offering high value for money. It's definitely a hotel worth staying at. However, the hot water in the room isn't great; if two people shower, there needs to be a long gap, otherwise the second person won't have hot water. Also, the promised daily cleaning didn't happen; we stayed two nights, and there was no housekeeping service on the second day.

My flight was later in the evening but late check out timing will be 12 pm the latest. In this case I will be out without room for quite a number of hours. To my surprise, the hotel does cater a room for guests to rest and sit in after check out. This room is provide for guests who has check out but flight is much later, to have a place to rest and relax before proceeding to the airport. This is a very thoughtful action.  Thanks.

I wasn't expecting this level of comfort and amenities for this price. The room was very clean and had everything you need, even an EV charger. I managed to get help from security to help access it. There's convenience store next to reception too, if you need to grab something. The location is perfect too, it's a walking distance to many eateries and bar. I'm not sure if this constitutes a negative but I find the parking very narrow. You'll need to make a few spiral towards level 4 and every point of the way, I felt I will probably scratch the car along the way. Even the turning once you reach the actual carpark is very tight.

The accommodation is in a convenient location, easy to travel to, and there is a convenience store at the hotel. The hotel is near the sea, has a good atmosphere, and the receptionists are friendly and provide detailed information about the room. There is a room deposit of 100 ringgit, which will be returned on the check-out day.

Overall, it was an enjoyable stay. The property is clean and conveniently located—within about a 30-minute drive to town if you have a car. There is a small, quiet beach that is suitable for young children, which we appreciated. The breakfast spread is not very extensive, but it is sufficient to fill the tummy. We were also pleasantly surprised by the thoughtful birthday decorations, which added a nice personal touch. That said, there are some areas for improvement. Staff training and consistency could be better, particularly in terms of greeting guests and service responsiveness. For example, I requested ice around 10pm but only received it close to midnight when we were already asleep. Additionally, the kitchen staff at the egg station during breakfast came across as rude, which affected the dining experience. Overall, it’s a nice place for a one-time stay. While comfortable and pleasant, it didn’t quite create that “must come back again” feeling, as it feels like there are other places that offer a more memorable experience.

This is my third stay at this hotel, having visited previously when it was Evergreen Laurel and now as Gurney Bay Hotel. I have always appreciated the atmosphere—it has a classic, old-school charm that still manages to attract a younger crowd. Another highlight is the breakfast, which is consistently excellent and never disappoints. However, as a 5-star hotel, I believe the property should maintain a level of service and maintenance that matches its rating. Unfortunately, this stay had some significant issues. On our first night, we suffered from heavy bed bug bites. While the hotel moved us to a new room, we suspected the bed bug issue persisted there as well, though to a lesser degree. Furthermore, the second room had a water leak under the bathroom basin and the water wouldn't drain properly. I believe the hotel is still well-managed overall, but there needs to be more attention to detail. Maintenance should be proactive—inspecting rooms thoroughly and frequently—rather than waiting for a customer to complain before taking action. I truly like this hotel, so I hope management takes this feedback seriously to ensure the 5-star standard is upheld.

Hotel room js clean and friendly reception as well as security guard. I was very tired coming down from Hatyai (flood zone). The staff allow me to check in earlier. Appreciate that. Bed is comfortable and ac is cold. The only negative part is the Ac is quite noisy when it’s at night. Drumming sound from the aircon vent. Many eateries nearby also 2 shopping (Gama and 1st Avenue) are nearby Overall is a comfortable hotel to stay.

Gotten assigned a corner room which seems to be larger as compared to other rooms in the middle. The room is very spacious and comfortable. Amenities are plentiful and the best thing is the complimentary drinks and snacks in the room. The gym equipment are quite comprehensive and they have saunas as well. They provide buggy service to the other side (another hotel under the same name) and shopping mall (limited to Gurney Plaza only). One thing to mention, the LED lighting looked nice on the exterior of the hotel, but in contrast it is a bit annoying when staying in the room. Forced to shut the curtain to block out the lights.

The hotel is great, staff are impeccable in their attentiveness to the guest. Room was spacious, clean and comfortable. Breakfast buffet was absolutely outstanding, with an abundance of choices catered to satisfy every taste. The pool and gym are also fantastic, with the added convenience of being open 24/7, to put in an early morning workout. Spacious and very well equipped and maintained. However, our stay was not without faults and there are definitely some things management needs to address: - the noise from the elevator automatic announcements is absurd! the ”doors opening/closing” alerts are constant and audible from neighboring floors as well as your own.If you stay in a room numbered xx15 or xx16, be advised you will not have a pleasant time - we asked to change rooms immediately as soon as we realized this. - elevators can be SLOW, magma slow. it can take a long time to move around if you are staying in a higher floor. We stayed for 2 nights and during that period 2 separate elevators were down for maintenance. It took us a total of 15 minutes to move from one floor to the other, after getting our room changed (for reasons stated above) and new keycards. - the level from street noise audible in the room is just inadmissible at a supposed 5-star hotel level, at least in the rooms facing the main road. These rooms have, inexplicably, a single pane of glass and very tall windows, which makes soundproofing pretty much nonexistent - mat rempit bikes racing in the dead of night, the call to prayer blasting from the loudspeakers of the mosque nearby before 6am, drilling from the construction site nearby, and other nuisances that definitely disturbed my sleep.

Beautiful heritage hotel with a touch of colonial charm. The location is convenient, within walking distance to many attractions and eateries. Room was spacious and clean, and the staff were polite and attentive. Breakfast spread could be slightly improved, but overall it was a very pleasant stay.