Hotels With Gym in Penang, Malaysia

The room's hardware facilities are quite good, offering high value for money. It's definitely a hotel worth staying at. However, the hot water in the room isn't great; if two people shower, there needs to be a long gap, otherwise the second person won't have hot water. Also, the promised daily cleaning didn't happen; we stayed two nights, and there was no housekeeping service on the second day.

Check in lobby was hard to locate as it was at the side of the hotel block. Upon check in, I was given third floor. When I asked if I could have higher floor as indicated in my booking request, staff said I need to top up. This was clearly upselling. I was not willing as the price for each room was not cheap in the first place. Staff knew that i was aware it was the bottom tier room & mentioned the freebis in the room was npt charged. I was not impressed as I do not come all the way to Penang for some freebies. Hptel staff obviously did not know what hospitality is all about.Entering the room, it was not too bad. When I opened the window, I almost flipped out. It was rubbish (attached a pic). I then confirmed I was given the bottom tier room. Opening the wardrobe, there was a musty oily smell which obviously was not aired for a while. Stay at room was not comfortable. Badly lit and no way to open window to rubbish view. I guess the only good thing was the shuttle to the various shopping/ eating spots. Upon check out, i was asked if stay was good. I indicated to the staff my stay at the hotel was disappointing due to the above reasons. Staff said i could email the hotel in advance in my next visit indicating the reason above. But I will like to tell the management this -- no way am i coming back to this hotel that only know to upsell & missing out on what true hospitality means. There are hotels out there that offer much better services without breaking the bank. Thanks but no thanks.

I wasn't expecting this level of comfort and amenities for this price. The room was very clean and had everything you need, even an EV charger. I managed to get help from security to help access it. There's convenience store next to reception too, if you need to grab something. The location is perfect too, it's a walking distance to many eateries and bar. I'm not sure if this constitutes a negative but I find the parking very narrow. You'll need to make a few spiral towards level 4 and every point of the way, I felt I will probably scratch the car along the way. Even the turning once you reach the actual carpark is very tight.

The accommodation is in a convenient location, easy to travel to, and there is a convenience store at the hotel. The hotel is near the sea, has a good atmosphere, and the receptionists are friendly and provide detailed information about the room. There is a room deposit of 100 ringgit, which will be returned on the check-out day.

Overall, it was an enjoyable stay. The property is clean and conveniently located—within about a 30-minute drive to town if you have a car. There is a small, quiet beach that is suitable for young children, which we appreciated. The breakfast spread is not very extensive, but it is sufficient to fill the tummy. We were also pleasantly surprised by the thoughtful birthday decorations, which added a nice personal touch. That said, there are some areas for improvement. Staff training and consistency could be better, particularly in terms of greeting guests and service responsiveness. For example, I requested ice around 10pm but only received it close to midnight when we were already asleep. Additionally, the kitchen staff at the egg station during breakfast came across as rude, which affected the dining experience. Overall, it’s a nice place for a one-time stay. While comfortable and pleasant, it didn’t quite create that “must come back again” feeling, as it feels like there are other places that offer a more memorable experience.

- The staff took off their shoes when entering the room, which was a nice touch. The room was cleaned promptly; some 5-star hotels don't even clean until 3 PM, and we were staying multiple nights, so they treat repeat guests well. - Booked a sea view suite, the room was very spacious, the living room was very comfortable, and the price was great for such a beautiful view. - There's a children's play area upstairs, which is great for toddlers. - Breakfast was excellent and abundant, and the curry was incredibly delicious.

Hotel room js clean and friendly reception as well as security guard. I was very tired coming down from Hatyai (flood zone). The staff allow me to check in earlier. Appreciate that. Bed is comfortable and ac is cold. The only negative part is the Ac is quite noisy when it’s at night. Drumming sound from the aircon vent. Many eateries nearby also 2 shopping (Gama and 1st Avenue) are nearby Overall is a comfortable hotel to stay.

We stayed in G Hotel Kelawai for 5 nights. The hotel is between two shopping malls - Gurney Plaza and Gurney Paragon. Excellent location. Another hotel nearby (about 400m) is G Hotel Gurney. Both the hotels' guests are given the option to use each other's facilities and guests are given the flexibility to have their breakfast at either hotel without any advanced notice. By the way, G Hotel Gurney is the older hotel and is directly connected to Gurney Plaza, whereas G Hotel Kelawai is less crowded and quieter, which we liked. The breakfast variety is acceptable for guests who are on a short stay. Out of curiosity, we wanted to try out the breakfast at G Hotel Gurney but were prevented from doing so because of the heavy rain. Upon request, hotel guests can commute between the two by the hotels' buggy. The 25-m swimming pool and gym in Kelawai were hardly used. Clean and well-maintained rooms.

I have upgrade my room to 1bedroom suite. My family and I love the room. My kids enjoy the bathtub. Hotel location is good too as it is near to the airport. It only cost me about RM14 by taking grab from hotel to airport. Will definitely book again..

Great location, very convenient for getting around. The hygiene was exceptional, and the front desk service was incredibly attentive. This is a hotel you can book with your eyes closed – you won't be disappointed! Highly recommend. If you're coming with family or friends, you can also request connecting rooms.