GGuest UserRegarding the facilities, I need to pay by my own self for the car parking service. They are charging RM 24 per day and I am staying for 4 days 3 nights. Do you think how much I need to pay for the car parking which they never stated that visitors or customers need to paying by ourselves. I hope that in the future, please stated very clearly that we need to paying by ourselves without inform us.
SShizidoukeyiThe hotel's location is excellent; it's very convenient for dining out or visiting attractions. Transportation is also superb, whether by taxi or public bus, with a bus hub right downstairs. There's a shopping mall next to the hotel. The room size is decent, and the high-floor rooms offer an unobstructed view. The bathroom has a separate wet and dry area. The hotel service is on point; all staff members greet you proactively, and the front desk is efficient, thoughtfully addressing every request. The hotel is clean and hygienic, and the beds are comfortable. The pool is on the fourth floor; it's a bit small and the opening hours are 7 AM to 7 PM, which is a bit early for closing. The twin beds in the room can be combined to form a large bed, which is a nice touch.
愛愛飛的我The accommodation was spacious, with clean bathroom facilities and beautiful scenery, which made us feel relaxed and happy. Although the location is a bit far from the city center, the overall value for money is high, and it is highly recommended. The scenery and service were all wonderful. However, the parking lot was terrible. Don't park upstairs; there are countless narrow, winding turns that will make you dizzy and easily scratch your car.
AAnonymous UserA beautiful and peaceful hotel, perfect for taking a break and unwinding from a busy work routine. The room was spacious, comfortable, and beautifully designed, making the stay even more relaxing. The stunning beach view was definitely one of the highlights — waking up to such a beautiful view was truly refreshing. Overall, it was a wonderful place to relax, recharge, and escape from the stress of work.
GGuest UserThis hotel has an older building decor, but its location is very strategic as it's close to many depots. The room cleanliness is excellent, and the room itself is very spacious. The swimming pool is too small, making it uncomfortable for swimming. There's secure parking available inside the building. The quality and variety of the food need improvement for a 4-star hotel. The service isn't great; we had to pay a tourism tax of Rp 45,000 per room per night and a local government tax of 3 Ringgit per room per night.
44four4The hotel is very new, spacious, and the facilities inside are also brand new. Every staff member is very polite. There's a large balcony with sunset views and an infinity sea view. The breakfast is also very rich, offering a variety of international buffet dishes. There's also an infinity pool where you can watch the sunset. One evening, we even opted for the buffet dinner at the hotel, which had a great selection and delicious food. It's just a 5-minute drive to Pantai Batu Ferringhi, where there are many different restaurants offering various cuisines, including beachfront dining, where you can enjoy fire shows at night. There's also a night market nearby for a stroll!
AAnonymous UserHotel average. Not satisfied with the difference in check in counter&the deposit is quite high for average hotel. Receipts for deposit provided only by request. The pressure for toilet bidet is too slow. Room is clean & spacious however the pillow is too light&causing a headache in the morning. Charge for parking is too high & unacceptable for guest shoud be waive.
WWanzhen0331We had a wonderful stay at PARKROYAL Penang Resort. The overall experience was very relaxing and enjoyable, especially for our family.
Both of my children loved the resort and had such a great time. What really impressed us was the thoughtful service from the hotel team — they even went the extra mile to help prepare balloons and a birthday cake for my children’s birthday celebration. It made the trip feel extra special and memorable.
It was a perfect family getaway with a relaxing atmosphere, good service, and plenty for the kids to enjoy. We would definitely be happy to stay here again!
MMijika LeeBeyond imagination good! It's not very close to George Town, about a 15-20 minute drive, but it was fine since we were self-driving. Parking space was very ample. You can use your credit card to tap for parking, and the fee will be waived. The hotel's facilities are very new and clean. The room was large, comfortable, and spotless. The front desk offers a complimentary drink daily, you can choose between coffee, black tea, or orange juice. However, there's no water provided in the room, but there are water dispensers in the hallway if you bring your own bottle.
The downside is the soundproofing is a bit poor. Some people nearby would sing morning prayers early in the morning, so light sleepers will definitely wake up. Also, the room cleaning was a bit haphazard and could be done better. Overall, highly recommended if you're self-driving! It would also be okay if you use Grab.
GGuest UserThe sea view room was beautiful, but there's a venue downstairs that played music until past 1:40 AM, which really disturbed our rest. Despite that, it was still pretty good; the hairdryer worked wonderfully. We'll definitely come back again. There are lots of great food options nearby, I loved it! Haha, I'll choose this place next time too. It's really good, I like it! Very nice.
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