With a stay at Nalú Studios, you'll be centrally located in Playa del Carmen, within a 5-minute drive of Quinta Avenida and Punta Esmeralda Beach. This apartment is 1.1 mi (1.8 km) from Playa del Carmen Main Beach and 6.6 mi (10.7 km) from Xplor Theme Park.
Take advantage of recreation opportunities including an outdoor pool and a hot tub.
Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring private plunge pools and heated floors. Rooms have private balconies or patios. Kitchenettes are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
It was unfortunate that we had some trouble with the reservation, but the service they provided made up for it.
When we were unable to make a reservation for one day, they upgraded us and made a reservation at another hotel in the chain.
When there was a problem with our rental bike, they arranged for a new bike from another place.
And Layla's hotel was wonderful, especially the view from the rooftop pool.
If I had to point out one drawback, it would be that the room had a bit of a moldy smell, probably because it was by the pool.
It didn't bother me after staying in the room for a while.
The other facilities were great, and I would recommend this hotel if you're staying in the downtown Tulum area.
Fantastic experience
Kind staff and great amenities
Rooms are particularly great for couples, very romantic setup
I wish the entrance was better located