There was no counter service when I checked in, only instructions in the envelope. I only received an email after I checked out asking me to fill in basic check-in information.
What I am dissatisfied with is that the instructions in the envelope can use a highlighter or blue pen to clearly mark the parts that need to be filled in, and include a pen for filling in the information, so that people who are not familiar with the process and foreign languages can immediately understand that this document must be filled out.
The email that contacted me to fill in the information afterwards did not tell me which platform to use to reply correctly.
This forced me to sacrifice a lot of extra time to study on top of my busy schedule, and I didn't even know if my information had been submitted correctly.
All these inconsiderate and rude services made me waste a lot of time after checking out, and I felt very unhappy about it.
Hotel near Yokohama City Centre,Yokohama1.4% of visitors choose this area
RRichard Chia2023.11.15
A good clean and cozy hostel to stay in Yokohama Chinatown area. Owner is helpful and friendly..Speak a little Chinese but that's OK. Fluent in English matters more.
Not advisable to bring big luggage here as for most cases of hostel stay in Japan.
The location is very good. The staff are friendly.
The private rooms are capsule hotel style, with walls and curtains separating them.
The microwave, refrigerator, hot and cold water, chopsticks, and cups were all available for free use.
Shampoo, conditioner, etc. were provided without extra charges.
The living room has a large window and a high ceiling, so it is hot during the day and very cold at other times. (Last week of May)
Good service. The guest house is quite near to the tourist attractions so I didn’t take too much time to get there. The staffs are so friendly. It made me feel so relaxed when I stayed in here.
People who complain about neighbourhood are partially right, because it's indeed not the best (a lot of cheap hostels there). But actually, it is still safe. (It is Japan!)
And yes, you get a WHOLE ROOM, and not just a capsule like in another hostels.
A young girl like me was completely okay and nothing bad happened during my four days stay there. The staff is friendly. I walked through all the Yokohama by feet, so you can say it's pretty near the city centre
The location is fantastic – definitely the biggest highlight of this place. The building itself is a charming wooden structure. The room was adequate, a bit small, but perfectly fine as we only needed it for sleeping. The shared bathroom was clean. Slippers were not provided, and there was an extra charge for towels or luggage storage.
On the day we checked out, a very strange thing happened: a completely naked man was sleeping on the sofa in the common area. I'm not sure if he was a guest. He remained there, sleeping, for a few hours. Perhaps the property needs better supervision?
Hotel near Hakone yumoto,Hakone70.5% of visitors choose this area
GGuest User2024.08.03
This is the first time I've stayed in a hostel with an onsen! The onsen while small, does the job, and the outdoor onsen was really peaceful at night. I booked a queen bed for 2 people and it was spacious enough for me to hold all my belongings. Hostel staff were really friendly as well.
One thing to note though is if you're planning to stay here, getting here from Hatsune-Yumato station requires a very steep climb up the road and a trek through the forest, so do NOT attempt to walk here yourself! Take the K-line bus instead, which drops you 100m away from the hostel.
It is more suitable for young people to stay. We originally thought that there were two people, one sleeping on the high bed and the other sleeping on the low bed. When we arrived, we found out that both of them were sleeping on the lower bed. This was recommended by a Japanese girlfriend, and it was okay. It was a different experience.
Hotel near Yokohama City Centre,Yokohama1.4% of visitors choose this area
CCleo2024.01.03
Had a wonderful stay at Hare-Tabi! I don’t speak Japanese but the staffs were so helpful using body language + translator to make everything happen! Unlike other capsule hotels where you only have a bed size area to yourself, Hare-Tabi allows you with a bit storage/ leg room next to the bed!
Not to mention about their free sauna service included in your package ! It provides the best relaxation before/after a day of exploration around Yokohama China town. You will find some quiet time to yourself using their services here. I’m sure you will enjoy the stay or even purely just the sauna service here!
GGuest UserGood service. The guest house is quite near to the tourist attractions so I didn’t take too much time to get there. The staffs are so friendly. It made me feel so relaxed when I stayed in here.
WWendaoA wonderful experience at Asante Inn in Hakone
This stay at Asante Inn in Hakone was full of surprises! The Japanese-style garden is full of Japanese Zen, and it is super beautiful to take pictures. The owner is enthusiastic and fluent in English. The African artworks in the store are unique and come from his African experience. The stories are super interesting.
Staying in dorm, you will meet travelers from all over the world. The atmosphere is good, and the price is 1200 yen per night, which is very cost-effective. Breakfast and dinner are about 1200 yen, and they are delicious and authentic. You can also make an appointment for private time to soak in the hot springs, which is private and comfortable. There is also a luggage transportation service at Yumoto Station, which is super considerate. I sincerely recommend coming here to experience a different Hakone trip!
BBig BeckerCompared to the one in Ueno station, it can't compete.
I had to spend an extra thousand japanese coins to store my luggage for 5 hours because they were very strict on the Check-in time at 3 PM. I've traveled around quite a bit and i've never had to spend extra money to store my bags in the hotel that I have already booked and paid to stay in for the night. To me, this was very inconvenient and a little strange.Considering this is the first time it ever happened to me. And I've traveled around many countries can't think of a single one.That wouldn't let me just store my bags in the behind the counter and then let me check in later. Everybody was very polite and nice and the guy would even use his translator to tell me about the company policy. I think this place must be pretty new.So the owner is running it by the book. Overall I still enjoyed it tho!
GGuest UserThe location is very good. The staff are friendly.
The private rooms are capsule hotel style, with walls and curtains separating them.
The microwave, refrigerator, hot and cold water, chopsticks, and cups were all available for free use.
Shampoo, conditioner, etc. were provided without extra charges.
The living room has a large window and a high ceiling, so it is hot during the day and very cold at other times. (Last week of May)
WWEIThere was no counter service when I checked in, only instructions in the envelope. I only received an email after I checked out asking me to fill in basic check-in information.
What I am dissatisfied with is that the instructions in the envelope can use a highlighter or blue pen to clearly mark the parts that need to be filled in, and include a pen for filling in the information, so that people who are not familiar with the process and foreign languages can immediately understand that this document must be filled out.
The email that contacted me to fill in the information afterwards did not tell me which platform to use to reply correctly.
This forced me to sacrifice a lot of extra time to study on top of my busy schedule, and I didn't even know if my information had been submitted correctly.
All these inconsiderate and rude services made me waste a lot of time after checking out, and I felt very unhappy about it.
AAlvin Mike MendigoGreat place to stay in Hakone!
Just few walks away from the bus stop and town proper of Motohakone, where tourist attractions are located. Feels like home when you stay in this accommodation. I love the hot spring w/ overview of the suburb. Overall, great service, cleanliness, and comfy stay.
CCleoHad a wonderful stay at Hare-Tabi! I don’t speak Japanese but the staffs were so helpful using body language + translator to make everything happen! Unlike other capsule hotels where you only have a bed size area to yourself, Hare-Tabi allows you with a bit storage/ leg room next to the bed!
Not to mention about their free sauna service included in your package ! It provides the best relaxation before/after a day of exploration around Yokohama China town. You will find some quiet time to yourself using their services here. I’m sure you will enjoy the stay or even purely just the sauna service here!
..T.Y.L.The accommodation is in the building opposite the check-in area. Although it is a bit old, there is a TV, a refrigerator, and Wi-Fi in the room. If you just want a place to sleep, it is actually quite recommended. The public area There is a kitchen and a water dispenser
GGuest UserThis is the first time I've stayed in a hostel with an onsen! The onsen while small, does the job, and the outdoor onsen was really peaceful at night. I booked a queen bed for 2 people and it was spacious enough for me to hold all my belongings. Hostel staff were really friendly as well.
One thing to note though is if you're planning to stay here, getting here from Hatsune-Yumato station requires a very steep climb up the road and a trek through the forest, so do NOT attempt to walk here yourself! Take the K-line bus instead, which drops you 100m away from the hostel.
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