People are happy for holiday but we all stuck in check in more then 2hours, can u imagine that we(a lot of people) all came for leisure but we all queue for 2 hour because of check in(ridiculous). Wasted time our 2 hour and get the bad mood.
The bathroom doesn’t have hanger for your towel for bath… towel need put outside, we go for family not alone, I need to ask my daughter to pass me the towel after the bath. This is really ridiculous too
The rest all good
I had a wonderful and peaceful stay at Tambun Retreat Ipoh. The place is very quiet, relaxing, and surrounded by beautiful nature, which makes it perfect for a short getaway away from the busy city. The room was clean, comfortable, and well prepared when we arrived. I really enjoyed the calm atmosphere and the greenery around the property. The staff were friendly and helpful throughout the stay, which made the experience even better. Overall, it was a lovely and relaxing stay. I would definitely recommend Tambun Retreat to everyone.
Never thought the stay was so good & we enjoyed our moments here. Clean room & amazing ambiance! The decorations are great and we will definitely repeat our stay here in the future! ❤️
The room was clean and tidy, and the bed was comfortable. Since it is a new building, some floors are still under renovation.
This was my first experience having a blackout while showering at night. I tried to contact the agency, but there were no staff available, so the only solution offered was a room change. We had to spend extra time moving all our belongings to another floor.
One suggestion is to consider waiving the deposit requirement, or for the agent to contact guests one day before check-in to reconfirm the booking and deposit payment. I had already submitted my deposit before check-in, but the agency may have missed my message. I only received the entry QR code after being stopped and questioned by the security guard, which made the experience stressful.
Newly renovated with great self-service check in system, though some details need attention.
Overall, I really liked the newly renovated room. The self-service process is seamless, and the message guidelines are very clear—though the video quality could be improved, it was still easy enough to understand.
A few things to note:
Parking: The underground car park doesn't have a direct link to the main building (likely because it's an older building that was refurbished).
Room Details: The bedsheets were worn to the point of pilling ,and the curtain holder fell off during my stay, possibly due to the wall material.
Despite these minor maintenance issues, I was satisfied with the renovation details. Everything still feels very fresh and new!
This is a very new hotel apartment. It's fully equipped with pots, pans, an induction cooker, microwave, refrigerator, and hairdryer. The only thing missing is a washing machine, but all other essential in-room facilities are there. The room is quite spacious; we booked a two-bedroom apartment. At around 140 Malaysian Ringgit per night during the May Day holiday, it offered great value for money. It was more than enough space for our family of three, with one king-sized bed and two single beds. The living room had a sofa, and surprisingly, the TV even had Mango TV and Tencent TV! 😂
The infinity pool on the hotel's top floor isn't huge but is very tastefully designed. There's also a co-working space specifically for digital nomads, and the gym is excellent. The garden on the second floor is beautiful both day and night.
The hotel itself isn't far from the city center. It's about 6-8 MYR by Grab from the train station, and roughly the same to the Mural Street. To Perak Cave and Mirror Lake, it's about 8-10 MYR, making it very convenient to get around.
The only issue is that since the apartment is quite new, Grab's current pick-up/drop-off point is located at the main entrance on the main road. If you have a lot of luggage, you might need to ask the driver to go around to the reception area at the back of the apartment.
Huge thanks to all the staff for their warm and helpful service, especially the back-office team whose attitude I found extremely satisfying! Thank you all for your help! I will definitely be supporting all of this company's services in the future.
1) car park is a bit challenging to drive up in circle, at least not to high
2) Very new building, everything in the room is very clean, cosy. It has bath shower tub, baby cot. Just that if the group does not need the baby cot, can consider keeping it. As the room has some constrain. Shape of unit is long, with the baby cot, the room is a bit difficult for elderly to move. We let elderly have room with toilet.(main bed room)
3) nice view of Ipoh, easy to find unit. Never use facilities, so no comment on that.
4) Easy to find food nearby, short drive
I booked this particular room for its direct pool access and the bathtub.
Pros: The room was clean, the shower water pressure was strong, the bed was comfortable, and the air-conditioning worked well throughout our stay. Front desk staff was friendly.
Cons: The actual room felt smaller than what was presented in the photos on the booking page. There is no on-site food service, and breakfast is not provided. When we enquired, hotel staff encouraged us to order food delivery instead. It would have greatly enhanced the experience if the hotel offered breakfast by the pool for guests.
We chose this property expecting a true hideaway experience away from the city. However, having to source our own meals elsewhere was inconvenient and detracted from the overall stay. Considering the price paid, the experience did not feel worthwhile, and we regretted the decision.
After a very positive first night here, as a solo Thai traveler in Malaysia, I felt this hotel was so much like home. I felt safe and comfortable staying here, which is why I decided to stay a third night. Initially, after two nights, I considered changing hotels, but after thinking it over, I felt this one was the best. Although it might be a bit far for some, there's a bus stop right in front, just a short walk away. There are also restaurants nearby, and the hotel offers a sense of freedom with plenty of space downstairs to use. Plus, the air conditioning in the room was very comfortable, and the bed was so soft that I slept soundly. If I have the chance, I might stay here again in the future
Very Good
37 reviews
8.7/10
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8.3/10
Very Good
The room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
A peaceful location that's perfect for a relaxing getaway. The Greek-inspired decor is absolutely beautiful and stunning. The cleanliness is top-notch! We stayed in a room with pool access, which the kids absolutely loved. We're so happy we got to rest and recharge at Santorini.
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