Travelers Reviews of Hebei Hotels

Four Points By Sheraton Langfang Gu'an
8.4/5887 Reviews
We visit the Four Points by Sheraton, in Gu'an Langfang often. This was a particularly special visit, as there were numerous events to celebrate. Namely ”Mid Autumn Festival”, ”National Day” and my Birthday coincided during this period. This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well. The ”Eatery Restaurant”, plays a vital role in the success of this Hotel. I often say this when visiting a great Hotel or Restaurant, it's the ”Team”, whom makes the establishment a success. The ”New” pastry cheff, is truly a great asset to the Restaurant and Hotel. His pastries are of exceptional standard, and the variety is huge ”unlike the sister Hotel's Restaurant, The Sheraton”, whom barely have any pastries or desert on offer. Without the right team in place, the business can and will, never be truly successful. Especially, in the current highly competitive market. As a former ”Regional Retail Manager”, with over 15 years of Management experience, I can't help but observe and analyze certain businesses. Being University Qualified in ”Customer Relationship Management” and ”Retail Management”, I appreciate High levels of Customer service. The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication. True ”Managers”, lead from the front, and set an example to their staff. As the case with ”Samuel” the General Manager, whom always assists his team on the floor. The same can be said for ”Marcus” the Restaurant Manager, whom is always ”hands on” and working hard on the floor. Such ”leadership” sets the tone, for a great team as it will filter down to staff on all levels. Special thanks to ”Lydia” the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay. Lydia is always courteous and professional. As always, ”Marcus” the Restaurant Manager, treated us with extreme courtesy and hospitality. We appreciate your hospitality Marcus, thank you. Thank you to ”Molly” from the Restaurant, whom assisted us with with room service, as well as in the Restaurant. It's also note worthy to mention, that it's not only the ”Management Team”, whom deserve praise. As all team members provided excellent service, during our stay. Thank you to ”Housekeeping”, for friendly and prompt service. The team at the ”Swimming Pool”, also provided friendly and prompt service, during our stay, thank you for that. We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe. Perhaps, ”Marriott” should consider, having this Hotel's ”sister” Hotel, ”The Sheraton, Chaobai River Hotel's Management and Team, learn about ”Hospitality and Service”, from this Hotel ”Four Points by Sheraton, Gu'an Langfang”. As in my opinion, the ”The Sheraton, Chaobai River Hotel's Management” is not on standard. The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard. We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay. The ”Alpacas” are truly amazing creatures and are well taken care of. They truly make guests' stay, more enjoyable. We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, ”Foreign, and Domestic”. This is still our favorite destination, in Gu'an / Langfang and surrounding areas. We look forward to our next stay, see you soon.
Hilton Garden Inn Chengde Mountain Resort
9.2/5355 Reviews
Chengde Mountain Resort/Eight Outer Temples Area
Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay.
Ximei Continental Hotel
9.6/53211 Reviews
The 2nd Hospital of Hebei Medical University
**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.
Shanhaiguan Fulinmen Hotel
9.5/5530 Reviews
The hotel is close to the ancient city of Shanhaiguan, and it is convenient to go to the scenic spot. There are many restaurants nearby, and the hotel's restaurant is also famous, which is convenient for eating. The parking lot of the guest room department is separate from the parking lot of the restaurant department and is managed by several security guards. Parking is convenient and safe, and it creates a quiet environment for the guest room department. The guest room is large, the equipment is easy to use, and the hygiene is good. However, living on the 5th floor, the strong smell of kitchen fumes drifted into the room at mealtime, which was very unpleasant, so I had to close the windows tightly. The breakfast was good.
Hyatt Place Chongli
9.1/51129 Reviews
The hotel location is very good, inside the Thaiwoo Ski resort. Room is clean, and big. Staff are very helpful except the chef during breakfast. We ask politely for omelette for our kid, but chef was refuse & respond it with improper manner. However, the other chef during lunch on our first day was nice. Overall Hyatt Chongli is a great place to stay for ski trip in Thaiwoo!
Blue Top Hot Spring Resort (Qinhuangdao Fira Resort)
9.4/51141 Reviews
Seaside Tourism Zone
I recently stayed in room 3129 at this hotel and overall, I had a good experience. The location is excellent as it sits right in front of the beach. The hotel also has a hot spring which is a nice addition, although some areas were not functioning properly due to being broken. The reception staff was very attentive and friendly, particularly one male employee. However, it seemed that the female staff members were not as willing to work. I highly recommend trying the massage services offered at the hotel. I had a neck and back massage which left me satisfied. The breakfast buffet was decent and the dining room supervisor and the reception staff at the buffet were friendly and hardworking. Most of the cooks and servers provided good service. I would also recommend paying for the dinner buffet as it offers a wide variety of seafood. The only downside was a young grill cook who lacked proper manners when I asked a question about the food. He responded lazily and rudely. Additionally, there was a young waitress with a tattoo on her leg who seemed uninterested in working. While the rest of her colleagues were cleaning and setting up tables, she would simply join them and sit down or play with her mobile phone. In terms of the room, the cleanliness was below the minimum standard. It was quite neglected, as they only mopped the floor and it still wasn't clean. There were hairs from previous guests throughout the room. The private hot spring in the room could also use some improvement. If you have any questions or need further information, the hotel has my details from the room reservation under the name for room 3109 from 17/08/23-21/08/23. 我最近住在这家酒店的3129房间,总体而言,我有一个不错的经历。位置非常好,就在海滩前面。酒店还有一个温泉,这是一个很好的附加设施,尽管由于损坏的原因,一些区域没有正常运行。 前台的工作人员非常周到和友好,尤其是一个男员工。然而,女员工似乎不太愿意工作。 我强烈推荐在酒店尝试提供的按摩服务。我接受了一次颈部和背部按摩,让我非常满意。 早餐自助餐还不错,餐厅主管和自助餐厅的前台工作人员都很友好和勤奋。大多数厨师和服务员提供了良好的服务。 我还推荐付费用餐自助,因为它提供了各种各样的海鲜。唯一的不足是一个年轻的烧烤师,在我问他关于食物的问题时缺乏礼貌。他回答懒散和粗鲁。此外,有一个年轻的女服务员在腿上有一个纹身,似乎对工作不感兴趣。当其他同事在打扫和设置餐桌时,她只是简单地加入他们坐下或玩手机。 就房间而言,清洁度低于最低标准。它相当疏忽,他们只擦了地板,但还是不够干净。房间里到处都是之前客人的头发。房间里的私人温泉还有待改善。 如果您有任何问题或需要更多信息,酒店可以通过我的房间预订详细信息联系我,房间预订的名字是17/08/23-21/08/23的3109房间。
Sheraton Langfang Chaobai River Hotel
8.6/5638 Reviews
The service staff's professional quality is low, too bad, infuriating, and excessive! The car was parked in a parking space in the hotel that did not affect other cars (including buses) in and out, but they called the traffic police to send a message to move the car! Reasons for dissatisfaction: 1. The parking space was where other cars drove away; 2. The car was parked in the middle of several other cars (without drivers) that were parked side by side on a horizontal parallel line; 3. When moving the car, it was found that several cars parked side by side on both sides were parked in the original place.
潮白優樂家民宿
9.8/55 Reviews
Upgraded the room for free, clean and hygienic, at the gate of the community, smart bathroom, it feels good, the price is not expensive, recommended
Sijishan Resort
8.9/5212 Reviews
I would like to highlight three things in which I felt were very pleasant during my stay at the lodging. First, I was pleasantly surprised at the service they offered. When my family and I were staying at lodging, the workers were extremely heartwarming and kind. They were willing to answer any questions we had about the attractions nearby and even drove us to the Jinshan Ling Great Wall of china Nearby. Second, I would like to highlight the amenities and activities offered at the lodging. Although we only scratched the surface of the activities they offered. The lodging provided us with countless options. From having a mini movie theatre as well as pool & billiards room, they also offered a wide range of outdoor adventures such as kayaking and fishing which will surely enrich your stay there. Furthermore, the amenities themselves at the room we were staying in were exceptional. The lodging was spacious and provided us with separate rooms to stay in, making our stay an extremely pleasant one. Lastly, I would like to highlight the food at the lodging itself. At every lodging one books I’m sure one would look forward to having delectable food right within a stone’s throw away. Needless to say, the food offered by the lodging from breakfast to dinner was both delicious and affordable. I would highly recommend booking a stay here should you want to visit the attractions in the area but don’t forget to take time to enjoy and experience the adventures offered by the lodging too!
Thaiwoo Ski Town Xueluju  Hot spring Hotel
9.3/51218 Reviews
I came here because I saw this place on Ctrip. Unfortunately, it was under maintenance and the entertainment facilities were suspended. Fortunately, the weather was good, so I just took some photos in the town. The environment of the hotel was really great. It was the best I had ever stayed in online. It was designed exactly as I thought. I will come again next time and try the hot springs and skiing.

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Property Information for Tourists

Total Properties27,749
Number of Reviews2,635,774
Average Price (Weekdays)HK$308
Average Price (Weekends)HK$334