SureStay Hotel by Best Western Alexandria Airport Reviews

The stay was fine. We had to stay only for one night. But the toilet was unclean. The receptionist at the night was a little impatient. But the person on the morning shift was amazing and catered to any need anyone needed. The amenities were fine. The beddings and temperature were fine too. Breakfast was also good.

The reception staff were incredibly friendly and 100% helpful. The room was spacious, very clean, and well equipped.

Such a peaceful hotel, clean room, the pool is open and ready for summer fun!!

Dated but ok for a rest stop. Service ok.

It's a great experience all the way around !! Book now

Housekeepers are the best

Well.stay was great. The service worker that was there when i arrive was friendly and down to earth. When the restaurant i visit forgot my utensil they was able to accommodate me also.

wasn't great, wasn't bad at all, decent little spot. price was great. breakfast was good, better than just wrapped muffins but not a full banquet or anything (didn't expect one) For a 3 star average, it's a good place.

I really enjoy this hotel, and i will use this hotel in the future when i come home to visit again in the future!!!!

We love staying here we stay here all the time and our family loves it . It’s small , quiet, and peaceful the staff is awesome as well.

Up on checking in to The Sure Stay in Alexandria, we were given an unclean room. The comforter has many visible large spots. I took a picture and went back to the front desk. The desk clerk worked hard to locate a clean room. Once in the new room, there was a remote controller box and no remote. I went back to the front desk and a search for a remote ensued. She located on and we returned to the room. It worked. She asked me what restitution I wanted. My reply was a clean room and a discount for the inconvenience. We got a clean room. You can refund my charge because your knowledge of this place needs updating. Best Western will be notified.

Room was good. Bed was clean but bathroom was not. Toilet had black ring and tub looked like water had been left standing in it.

We paid almost $200 for one night in this horrid hotel. The handheld shower head was broken. The doors were broken and difficult to open and close, we had to slam them to get them to close. The continental breakfast was gross except for the waffles, they were good. When we were leaving the cleaning lady was walking down the hall yelling and complaining about something. The walls are super thin and the boys next to us kept us awake all night by yelling and running around. The beds were hard as rocks. Needless to say it was definitely not worth what we paid and this place should be condemned.

We felt safe on the property; however, our neighbors were so loud and inconsiderate and it was after 1:00 am. I expected management to better control their guests. The room spelled musty and the shower head was broken and the shower curtain was nasty on the bottom.