Guest User
September 9, 2023
Worst experience ever in my whole life. I have used to travel to different countries and stayed at many hotels but had never seen that bad quality and standard. First of all, rooms are very old very bad looking not clean , food is super bad and worst breakfast ever. Second the receptionist ‘Anna’ she is the worst person i had ever dealt with ever, very rude and ****** in a direct way. First of all when i booked my stay we booked for 2 adults only as my kids wasn’t traveling with us, then when we arrived we informed another guy that we have the kid and he said it’s fine no problem. The next day that rude lady Anna, she said we need to pay breakfast for the kid , we told her that already the breakfast is very bad and even us won’t go for it , we will pay only the first day despite that the other guy said it’s fine. The whole stay she kept treating us in a very bad way IT ENDED up that she asked us BEFORE THE LAST DAY at 10 am to check out and leave the hotel and GO OUT look for another place. WE WERE LITERALLY SHOCKED!!! I had never witnessed this ever… am really disappointed on the level of standards we had been treated i would consider this as direct DISCRIMINATION AND HARASSMENT .. beside all of this and the low quality we perceived at that hotel.. i would definitely WONT RECOMMEND ANY ONE TO BOOK THIS HOTEL. For the matter of your safety and comfort please go for another option as there are alot in the same area.