Pet-friendly Hotels in Auburn Hills

This is my favorite hotel. I stay at Sonesta in every city I go. Always clean, always so comfortable. I would recommend it to everyone. For business, pleasure, or just to get away, Sonesta is the best choice for all of your travel needs

Water pressure good hot water..room ok after I lysoled and air freshner in room sprayed hall musty smell..no room service while there not even cllean towels had to ask. Sack breakfast not what was advertised take what you get a muffin,apple,granola bar and water. Very sad will not stay again!

We have stayed at this location at least four times when it was Hawthorn Suites. Each visit was considered good to very good. With that in mind we booked a 2 night stay at MainStay Suites. The location is convenient, as it is between the 2 shopping spots that my wife likes (Somerset Collection and Great Lakes Crossing). I don't know if new ownership is responsible is to blame for this disappointing visit. COVID also has to have played a part as well. We had a room on the 2nd floor. Usually we stay on the top (3rd floor). On this visit we noted several things. The website lists cookware, dishware and utensils in the room details. Having a kitchen is fine, but without utensils and cookware, we were left with just the microwave and a refrigerator. For some reason the refrigerator compressor cycled on about every 30 minutes, making a knocking sound. During the first night of our stay I thought someone was knocking at our door. However, that wasn't the only reason(s) for not getting a good night's sleep. It didn't help that the bathroom faucet dripped every 10 seconds, or that a dog on the 2nd floor incessantly barked from 5 AM. Upon checking in we noted a used towel hanging from the back of the bathroom door. Complimentary toiletries was just a small bottle of shampoo. We woke up after the first night to see a police car by the front door. I guess it was due to the car break in that was a few spots from where we had parked. The usual decent breakfast was now just grab and go bags (yogurt, orange juice, granola bar or muffin) at the front desk. We have stayed at many other hotels in the past few months, and breakfast has usually been from the full range, and just what we ordered the night before. As for general housekeeping, the stairways and hallways were dirty on the first day, not so much on the second. The trash cans by the elevator were always full to overflowing, with bags on the floor. With respect to checking in and out, it was excellent. The person handling those responsibilities was wonderful.

The facilities in the store are quite complete, but there are no toothbrushes, toothpaste and slippers in the hotel in the United States. There is breakfast in the store, which is not bad. It is not to change bedding when cleaning the hygiene.

Very clean, comfortable hotel in a great location (Great Lakes Crossing outlet mall) right off I75. Nice hot breakfast (fresh waffles!). Friendly helpful staff. Clean room & lobby & halls. Comfortable bed and bedding. Had our two standard poodles with us - easy to stay with them in this hotel.

The staff here is pleasant and helpful. This is an older place and needs some upgrades to even approach a 5 star rating. Generally clean, but there are stains on the carpet and maybe bubble gum spots on the common area hallways. The outside entries have failing card readers that often do not work and have posted signs that state ”out of order”. This has been going on for a couple of weeks now. The entry ways from outside are not cleaned frequently even though I see wet floor signs posted frequently but have not been cleaned. Garbage cans are frequently full and garbage blows out of them and sits on the ground for multiple days within 3 feet of the garbage can without being picked up. Place would be better with some more stringent supervision. I have watched staff walk past the trash laying on the ground and do nothing about it. See attached pics. Decent place to stay that is affordable but do not expect 5 star. I also have a problem with the general manager asking residents to take the esa survey and rate all 10. Encourage completing survey, but do not try to influence their response. I witnessed her telling a Mexican how to respond and his English was horrible @ best and probably did understand her.

I really enjoyed the breakfast here, the standard Hilton hotel breakfast. Coffee is a taste, potatoes are a taste, and apples are the same.

Many reviews noted the traffic noise, we had a room facing the parking lot and weren’t bothered by noise. If walking is an issue be sure to mention this when booking your room. The hotel is a large two-story “box” with a courtyard in the middle. There is the potential for lots of walking…especially to the front desk, pool, etc. Our room was clean and that’s most important. The rooms really need a nightlight as there are lots of twists and turns to navigate in the middle of the night. The wardrobe does not give when you walk into it! All the staff were pleasant and helpful. So why didn’t I give the hotel five stars? There is no coffee available except for the tiny pot in the room…and coffee drinkers know that’s not coffee! Every item in the “grab-n-go” breakfast has a charge! They say they have a Starbucks but, that’s a charge too…and the front desk person is your barista. What? With COVID and all, I have seen some pretty sad pre-packaged breakfast bars. But I never had to pay for them…and there was alway coffee. Sorry, but we aren’t staying here again.

I received a call from Staybridge Suites @ Auburn Hills, MI at 6am today and was told our reserved room we are supposed to check in today is not available due to maintenance issues. Panicking with disbelief, I searched for different hotels and called Marriott Towne Place Suites at Auburn Hills. Andy has taken care of our room needs for a 6 night stay with professionalism, courtesy and empathy. He clearly cares about the needs of hotel guests and assures me that we do not have to worry. Such a relief on the way to the airport with Andy’s superb customer service.

With a stay at Staybridge Suites Auburn Hills, an IHG Hotel in Auburn Hills, you'll be a 4-minute drive from Oakland University and 9 minutes from Great Lakes Crossing Outlets. This hotel is 12.6 mi (20.2 km) from Pine Knob Music Theatre and 2.5 mi (4.1 km) from Callahan's Music Hall.Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and barbecue grills.A complimentary continental breakfast is included.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 91 guestrooms, featuring kitchens with refrigerators and microwaves. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.