Hotel II Castillas Avila

The truth is that we stayed for a short time, but the rooms were large, clean and the waiter was very attentive at breakfast.

Very fair for a 4 star. Room in need of maintenance: dirty paint on the walls, bathroom door that does not open properly due to humidity, gel dispenser extremely hard and almost exhausted (it ran out during the shower). Very hard pillows. I don't know how many customers have complained about the same problem, the poor comfort of the pillows, perhaps the smartest thing would be to change them. In the duvet bed without a sheet, I doubt that they change and wash the cover after each client leaves, which seems like a lack of hygiene to me. Fair breakfast (some more options would not be superfluous), bad coffee, but more than acceptable pastries. Fortunately we found a good waiter, one of those who makes things easier for you. Separate comment for the parking lot. We wanted to leave the car inside, but since it was snowing they told us that if the snow froze, which would be normal, we wouldn't be able to get the car out. Throwing specific salt would avoid this problem for customers.

If I put a negative review it is exclusively for one reason. This hotel is mainly powered by the company where I work. Until recently, with the diet that the company paid me, I could get a room, this year when I reserve they tell me that the diet is no longer covered and that the room is €60 without breakfast, I reserve the room. Once there, I meet a few other colleagues, who booked a week later than me, and the price for them is €50 (same professional category as me). I asked to speak to the director and he told me that the price was depending on the hotel's demand, come on, what they are interested in is having workers from "my company" who have a higher category and more diet (which the hotel covers for them)... unless the date gets closer and... they lower the price, but if you booked before... you're screwed. With that policy... we are going badly. Otherwise everything was correct, the room, the attention of the staff, the cleanliness. But they have lost me as a customer.

We looked for a hotel at the last minute due to an error by another hotel who made a mistake with our reservation. We called in the afternoon asking for 2 simple rooms and they told us they had them. We are super happy to have found this hotel! They gave us 2 large rooms on the third floor that were amazing! Everything was very clean, the rooms had everything you needed and the people at the reception and the breakfast room were very friendly. We were able to park at the hotel, making it easy to take our things up to the rooms via the elevator. It's a shame we spent so little time at this hotel but we won't hesitate to return if we find ourselves in the area.

Very good hotel, cleanliness, quiet, good parking, with plenty of services near the hotel such as a shopping center with several restaurants, you can't miss it since it is located at the very entrance of Ávila, very friendly on the part of the staff. I highly recommend it, with a pretty good price.

The opinion will not be too valid, considering that we arrived at 11 p.m. and left 8 hours later, halfway between Valencia and Porto. We were three adults. The triple room was spacious, with a double cabin with a bathroom and an extra bed in the television area. Perfect if one of the three snores (hehehe). Although there was free parking, they have free covered parking, highly advisable if you do not unload all your suitcases. For us a very pleasant stay, good service and everything clean.

It is very good. You can not ask for more. The super large room with a fabulous terrace and a lot of tranquility and everything very clean and very well maintained. It looks like a five-star hotel We will return for sure