Hotel Villa Varadero

The property is very tired. The rooms almost shabby and skeevy. Pictures on ******* look nothing like what property is today. Pool under reconstruction!! Really unappealing. Thank goodness the staff was helpful and friendly.

The beds were clean but our bathroom had a nasty leak in the ceiling above the toilet that they used towels to catch the drip and mold. We read reviews ahead of time and were not expecting a 4 star however every thing you read about is true. Jackhammering the pool for days on end. The constant loud music until after 11pm at night. They say 10:30 is quiet time but I laid there with my head between two pillows looking at my phone at 11:07 and music was still pumping. This is definitely a hotel meant for families with kids. It’s not a couples get away. Food was…okay. The staff was amazing. They tried their best to accommodate you in any way possible, no complaints there. Drinks, plain and simple suck!!

Great beach. Suite furniture is dated (should be upgraded). Issues with door lock had to try opening several times before it would open. Room next door. Had the same issue

In 3 days we moved to 3 different rooms. From loud music, non working refrigerators and brown bath water it was not our favorite stay.

Lot's of appliciances or other things were broken or needed maintainance. Staff was very friendly but some bar tenders were quite inexperienced and sometimes quite tired. Rules were never enforced. Rooms didn't have good noise (and smell!) insulation. The live music was not to our taste and very loud. Lot's of noises in general (from playgrounds, etc). Beach was very nice when people there followed the rules. It seems like their target audience is mexican families from the rural areas. Experience was not comfortable for people coming from up north.

BE WARNED! If you book here; this resort caters to Spanish speaking locals only, we took our family of 6 & were the only,non locals at the resort. Not one guest spoke English. A few staff members spoke limited broken English, however all signs at the resort other than emergency signage were in Spanish, including food/menu items were in Spanish only. The room smelled of urine and had mold all over the bathroom. Housekeeping services were terrible and only cleaned the floor once in 7 days and did not empty garbageor clean the bathroom or sink once. The food was terrible, practically inedible if not for the salad, which we are all week. Our kids barely ate anything. Oh yeah and they have no glassware at the resort so be prepared to be given a plastic cup that you write your name on in Sharpie and carry everywhere if you want a drink. And if you lose your cup amongst the thousand other matching cups people are carry around, be prepared to pay out of pocket for a replacement. We were completely bamboozled by the ******* and Villa Veradero websites, which are written and described all in English. None of the promises made claiming, “friendliest resort in Nuevo Vallarta”, family friendly, welcoming, fresh satisfying food” excellent cleanliness standards, were even close to true. We subjected to racism, our kids were called names, faced discrimination, we were pointed at and laughed at. It was a joke, what a complete disappointment and absolute waste of hard earned money and time.

My room was located on the 7th floor and it just felt so hot to get to my room. Thankfully there was AC in the room. There was nothing to do besides getting breakfast in the morning and walking by the water. The views and getting into the water late evening were the best from my stay.

I liked the hotel as is was very family-oriented.