Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 8, 2025|Superior Double Room Golden Leaf
Anonymous User
The hotel boasts an excellent location, right by the pier, and the restaurant offers breathtaking views. Dinner service was acceptable. However, the compulsory service charge on the bill was excessively high. Bar service, on the other hand, was disappointing, with one particular staff member always having a cold demeanor. There was no complimentary bottled water provided in the rooms. Booking a superior room often results in being assigned an accessible room or a subpar one on the ground floor, and even if you're unhappy with your room, they refuse to allow a change.
Show more
Price per night from:PKR 83,019
Posted on May 11, 2026|Boutique Room
Guest User
The room was indeed very compact, only 17 square meters, with simple decor and no view. Luckily, the bed was large and comfortable, and the bathroom was quite spacious, though the shower stall was a bit narrow. Slippers were provided, but no toothbrushes. The breakfast was delicious and varied, with small portions of each item. If you like bread, you'll be very satisfied. The biggest advantage is its super close proximity to the pier, offering direct access to the airport or various places along the canal. The service was also very warm, attentive, and polite.
Show more
Price per night from:PKR 45,909
Posted on Mar 30, 2026|Family Suite
Alex Fu HKGThe best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
Show more
Price per night from:PKR 68,698
Posted on Aug 4, 2026|Premium Double Room
jacki333
The location and staff was nice. However the posted photos show fake wooden floors. In reality our room (and it seems like most rooms) had extremely old carpets. I personally am grossed out and get allergies from poorly cleaned carpets. It's an old and charming hotel, but they shouldn't lie by advertising modified photos... the giant ugly TV in the middle of the room killed the charm for us anyways. For the price I was let down. It would have been better to stay in an Airbnb... the AC didn't work great and they provided just one small bottle of water even though we were 2 people. We tried a couple times to get water from the lobby but the bottles in the complimentary drink area were usually empty. I feel bad to leave this review, but I really don't get how the ratings are so high.
Show more
Price per night from:PKR 38,728
Posted on Jul 7, 2026|Superior Double Room
xiaow
Great location! We took the airport shuttle to Piazzale Roma, then transferred to Vaporetto Line 1 and got off at Salute. The hotel was just a 5-minute walk from there. The breakfast selection was a bit limited, but the quality was good. The hotel was clean, but the bedding wasn't great – both the duvet and pillows were quite stiff. The front desk service was excellent, and they spoke English. The only downside was that there were two steps to get into the room, which made it a bit difficult with luggage. They did provide complimentary bottled water and snacks in the room. Overall, I was still very satisfied.
Show more
Price per night from:PKR 35,906
Posted on Apr 13, 2026
Nana
Great! They upgraded us to a larger room. The breakfast was good too. This hotel has a fantastic location, right opposite Santa Lucia train station. It only takes about six minutes to walk across the bridge with your luggage. Plus, if you're planning to explore by boat, you can buy tickets right across the street at the ticket office. We bought a one-day pass and even managed a trip to Murano (the glass island).
Show more
Price per night from:PKR 24,947
Posted on May 30, 2026|2 Bedroom Chalet
Guest UserTraveling with my parents, we chose to stay here while visiting Venice. This campsite offers a different experience from traditional hotels. You can cook your own meals, as they provide kitchenware and utensils, and there's no extra charge for parking. The premium cabin can accommodate five people and has two separate bedrooms, each with its own bathroom, which is very convenient. A heads-up: you'll need to take a ticket at the machine when checking in at the front desk, and the stove requires a igniter (you'll find it in the cupboard). While the campsite and cabins show their age, the value for money is truly excellent.
Show more
Price per night from:PKR 10,585
Posted on Apr 22, 2025
Guest User
I would have given them a higher score but we had a few issues.
First the restaurant and bar were closed on one of the 2 nights we stayed. For a premium cost hotel I would expect to be able to get a drink in the bar.
Breakfast was really poor. It was included in our rate but consisted of stale croissant and pan au chocolat. Poor selection of cured meat and cheese and one bowl of fruit salad. No toast.
I asked for an egg and my daughter a crepe. We were charged an extra £25!
Hotel was otherwise in a good location and rooms were lovely.
New member of staff had started that day and he was brilliant.
Show more
Price per night from:PKR 70,690
Posted on Jun 2, 2026|Deluxe Room (1B)
floralmemHad a small hiccup with the hotel at the beginning, as I was supposed to submit information for all guests before arrival for the door code to enter the hotel . However, it was resolved within minutes after we called the hotel representative, who was very helpful.
The room was comfortable, and the location was excellent — only about a 5-minute walk from Santa Lucia Train Station. The housekeeping staff were also very kind and helped refill our water bottle.
Overall, it was a convenient and pleasant stay, especially for anyone arriving by train.
Show more
Price per night from:PKR 19,468
Posted on Oct 30, 2025
Guest User
The buffet breakfast waitress refused to bring more hard boiled eggs to the serving table when we requested at 9:50 am, when there was still plenty of time left until the closing time of 10:30 am. The croissants were extremely dry and old, NOT FRESH at all. We did not expect these to be happened, considering the breakfast was paid separately from the room we booked.
Show more
Price per night from:PKR 7,638