4-Star Hotels in Venice

What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.  The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.  The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space. Breakfast was convenient and offered a large variety of choices. Service was also exceptional. Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.

The room was a significant departure from the pictures advertised, which was a bit disappointing. However, the hotel's location is absolutely superb, making it incredibly convenient for exploring the city. Having breakfast outdoors right by the Grand Canal offered truly fantastic views. A minor point: there was no complimentary bottled water in the room, which might be an unexpected oversight for Chinese guests accustomed to this amenity in hotels. That said, the primary reason we chose this hotel was its convenient location for sightseeing, so these other issues were secondary.

It is an antique hotel located in the scenic area. There are two walking routes from the train station to the hotel. When you exit the train station, you only need to cross one bridge to turn left, and you need to cross three bridges to turn right. It takes 10 minutes to walk. It is suitable for people with large suitcases. It is already relatively friendly, the entrance is relatively hidden, there is a Chinese-owned supermarket next to it, and the room facilities have a sense of history. When checking in, the boss was very enthusiastic to help carry the luggage upstairs, and introduced how to buy tickets and take the water bus to various attractions. It was very pleasant to take the boat at dusk to watch the sunset.

The room is very spacious and the location is excellent. The facilities are complete, and the surroundings are very convenient, close to Chinese restaurants and supermarkets, making dining and shopping easy! The service was attentive, and breakfast was also very good! I'll definitely choose this hotel again when I visit Venice in the future!

This hotel offers incredible value for money, and it's super close to the train station, just a seven-minute walk. Perfect for anyone catching a train. There's also a bus stop right outside the hotel that goes to the main island, which is very convenient. The bathroom is spacious and has a shower. The room itself is huge, enough to lay out two 30-inch suitcases. The area is also very quiet.

We stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later. We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.

The room was spacious and the heating worked very well. The key was unique, but the facilities were a bit old. The shower curtain didn't really keep the water in, so the bathroom floor got very wet. The courtyard next to the room was quite nice. Room 509 is actually on the ground floor. I also got bitten by mosquitoes at night, but luckily I managed to kill them quickly. The front desk had a peculiar process: when I checked in, they asked for my credit card to register the number. The next day when I checked out, I inquired about it and was told it was to prevent guests from forgetting to pay city taxes or other fees after leaving. They also assured me that the card information would be deleted later and not to worry.

The room itself was alright – quiet and quite spacious. There was a two-person dining table and a TV at the foot of the bed, and the large window could be opened. There was a €1.4 fee upon check-in. The front desk staff weren't particularly friendly; they assigned me to the worst-facing room, number 425, which was sandwiched between a highway and railway. I've seen comments about discrimination, particularly against Chinese guests, and I'm seriously starting to suspect it's true. However, the double-glazed window provided decent sound insulation. Even though there was some noise late at night, I was too tired to notice. The only real plus was the extremely well-stocked kitchenware: cups, plates, bowls, frying pans, saucepans, cutlery, and even a dishwasher. The fridge was pretty useless as it didn't get cold. You can cook your own meals, and there's a big supermarket just a 5-minute walk away. There were also 4 coffee capsules, which I assume were complimentary. Overall, it was just okay, nothing special. The 1200 price point might be normal for this season.

The room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.

Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.