Melaka Hotels with Balcony

"Two of the main issues faced with the hotel was that 1. the room type did not match photos online 2. housekeeping wasn't prompt. I had booked a balcony room as photos on the booking site showed balconies with street views. However, the ”balcony” of my assigned room was an outdoor area surrounded by walls, akin to a walled-in service yard. To label these rooms as balcony rooms gives guests the wrong expectations - these should be a separate category of rooms with ”restricted view” outdoor areas, and lower rate than actual balcony rooms with views. On my second day, I spent the morning out sightseeing and returned to my room in the afternoon to take a break, only to find my room still unmade. I had to call reception to check that the hotel did indeed provide daily housekeeping and to request for my room to be made. At night, I found that my used bath towel had been removed but no new bath towel was given as a replacement. When I checked out, the receptionist did not remember to give back the cash deposit (a 100rm was taken at check-in). I had already walked away, and then returned to ask for the deposit back. These cumulative lapses affected the experience - which was a pity as the hotel itself was a very nice Peranakan-style building with artistic touches in the public areas. There were some nice gestures such as coins to exchange for welcome drinks, towels folded into animal shapes, and durian rice cakes left in the room. But I would much rather have basic expectations met first, like a room that matched, and consistent housekeeping."

"This hotel is located right in Malacca's Old Town, making it easy to walk to all the attractions. The parking lot is very spacious, which is great for those traveling by car. While the hotel's exterior and lobby are beautiful, the room itself was quite ordinary. The air conditioning was noisy, and the dim lighting made the room feel rather oppressive. The shower pressure was also very low. Throughout our entire trip, the hotel service in Malaysia was consistently indifferent, a stark contrast to the excellent service we experienced in Thailand."

"Run by a Chinese owner, the ground floor houses a restaurant that seems to cater to tour groups. The hotel rooms are spacious and well-equipped, featuring central air conditioning and USB charging ports, so no adapters are needed. Its location is excellent, right near Jonker Street and with the Malacca River just behind it. The only downside might be the small and slow elevator. There's a 100 MYR cash deposit required for the stay, which is refunded instantly upon check-out."

"Absolutely in ❤️ with VIENTO Redhouse Melaka by Rest Collection ⭐⭐⭐⭐⭐ Last minute plan and we booked the biggest room, for 8 adults....We are only family of 4 btw 😉 Once checked in, we're looking forward the floating bathtub and my kids enjoyed the stay to the max 😍 In addition, the TV projector added a whole different experience for our stay 😊 Overall, staffs are very friendly and warmly welcomed us. We already planned for our next stay because we're been informed, there'll be kids playground & swimming pool by June 2026 👍🏼"

"Location is great, room clealiness average, can be better. Hot shower is not working. Sound proofing is terrible. U can hear people talking, walk from corridor very loud and clear, open and close their room door will affect your sleep too."