Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 23, 2026
ReineZhang♛
Facilities: Fully equipped.
Hygiene: Clean.
Environment: Beautiful.
Service: Excellent! 👍
The hotel is conveniently located near the Red House by the Malacca River, where many tourists dine and chat by the riverside, enjoying the picturesque scenery! Every corner of the hotel is filled with art and warmth, making you feel incredibly welcome. It was truly a perfect stay.
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Price per night from:€18
Posted on Jun 4, 2026
Soo Ban OngI have stayed here multiple times. The location is strategic, with plenty of restaurants and eateries nearby. Rooms are clean and spacious. However, the bathroom has a persistent odour, likely from the carpet not being cleaned for a long time; management should look into this. Overall, a satisfactory stay and I will return.
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Price per night from:€24
Posted on Apr 17, 2026
Freddy K
A very clean European-style youth hostel, with very cute kittens downstairs. The air conditioning is sufficient, the location is convenient, the facilities are well maintained, and the rooms are clean and comfortable. The whole environment is very clean, because you need to take off your shoes. The cat is very well behaved and cute, and the atmosphere is very warm. Have to take off your shoes when entering the door.
The hostel is chic and practically design, the accommodation was tidy and cozy with affordable price. Moreover, the spacious common area and separated Male/Female bathrooms, simple pantry with 3in1 coffee, tea bag, snacks, water dispenser and microwave oven. There are 3 cute & friendly cats in the hostel too. The public space design is not very interactive.
The capsules or boxes are comfortable. Have good locker system which uses card. The capsule pod was poor ventilation after cover by curtain as there is no mini fan and exhaust fan, towel not provided. After pulling the curtains and turning on the light, you can clearly see dust flying around. It is generally very clean, but the bed is relatively small
This dormitory hostel has strategic location and are good, small, noisy electronic lockers, privacy curtains don't bring that much privacy.
Staff don't seem to care a lot about what's happening and the staff are not that friendly. The mattress was comfortable. The lobby was clean and offered complimentary hot water and snacks, which was a nice touch.
There are no bath towels and slippers, and it costs RM5 to ask for a bath towel. No hot water for shower and 2in1 shampoo/body wash provided but rarely replenish. The bathroom and toilet have windows to the outside, so they are more ventilated, the space is large, and they are very comfortable to use. The shower head has a brass retro shape, which is super beautiful.
No deposit needed, easy to check in and check out. Location is strategic and near to major attractions, shopping malls and eateries within walking distance. But no lift and amenities. Have to climb up stairs and suitable for younger generations.
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Price per night from:€9
Posted on Jul 18, 2026|Junior Suite
Anonymous UserHatten Hotel Melaka is one of the most convenient and central locations in Melaka, making it easy to explore the city's main attractions on foot.
Staff are friendly, polite, and helpful.
Check-in and concierge service are efficient.
But when I come was during weekends, service may be slightly slower because the hotel is busy.
Overall our priorities are a central location, good facilities, clean rooms, and courteous staff, Hatten Hotel is a solid choice for staying in Melaka. It offers good value for money, especially for shopping, sightseeing, and family trips.
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Price per night from:€31
Posted on Jun 4, 2026
Vinnie PSWe had a fantastic stay at this hotel.
The room was comfortable, host very friendly, and the facilities were excellent and well-equipped. It is a perfect place for families, with everything needed for both adults and children.
I am extremely satisfied with the experience and would definitely stay here again with my family if given the chance.
Highly recommended🌟🌟🌟🌟🌟
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Price per night from:€27
Posted on Jun 7, 2026|Deluxe Room
Chikibumbum92This was our fifth stay at this hotel, and unfortunately, this time was very disappointing.
1. Check-in
The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided.
2. Room Condition
Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly.
3. Bathroom
There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay.
4. Room Door & Bathroom Door
The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened.
We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day.
I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control.
The Most Disappointing Part
During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed.
If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied.
This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return.
I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.
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Price per night from:€25
Posted on Jun 14, 2026
Juliana TohLovely place that maintained its charm. Can work on room maintenance, shower head and water pressure. Otherwise very satisfied with the room. Love Estadia Deluxe Suite more than Estadia Family Suite bcos of the living room area, a lot more usable space. Impressed with the seriousness they have to feedback - one evening, we shared that one of the life button did not work, that lift was closed for maintenance the very next morning. We look forward to the hotel maintaining the facilities and room conditions to better serve guests in comfort!
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Price per night from:€28
Posted on May 7, 2026
Anonymous UserMy stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
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Price per night from:€17
Posted on Feb 3, 2026
Anonymous User
Overall, the experience was acceptable
the ocation was convenient about a 10-15 minute ride to the city centre, which made getting around quite easy.
However, there were several issues during our stay
Cleanliness: We noticed some smallinsects on the floor. While it didn't significantly affect aur stay, it would be better if the rooms could be more thoroughly checked and cleaned.
Customer Service: All communication had to be done online through WhatsApp, as there was no face-to-face front desk service. This was quite unconventional and sometimes made things less convenient when we needed assistance urgently.
Room Equipment: One of the air conditioners in our room kept switching on and off by itself and wasn't functioning properly. Even more concerning, the hairdryer had a short circuit, produced a burning smell, and even sparked flames. This was a frightening experience, and although it was eventually replaced, waiting a full day for such a serious issue was very disappointing.
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Price per night from:€27
Posted on Jan 5, 2026
BeglyiThe only plus is the hotel's price. It's located on the outskirts of the city, but there's a bus stop right around the corner that goes to the city center or the bus station. Both check-in and check-out are completely contactless. However, if you arrive without phone service, that's a problem, as all instructions only arrive once you're already there. The room was stuffy, the AC wasn't working, and the towels and blankets were worn out. The light in the bathroom kept flickering.
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Price per night from:€5