Jeddah Hotels with Balcony

The service exceeded expectations in some areas but fell short in others. What exceeded expectations: Room change request and check out flexibility met. What fell short: Upon room change, there were no slippers provided. A request for breakfast box for one morning (my rate included breakfast) was not followed through, neither an ok nor a no was given. Waiters on final day breakfast were slower than usual to serve coffee and tea. Suggestion: For security reasons, it may better for hotel to acquire a robot to carry food delivery (eg Hunger Station) orders to the room instead of letting the rider deliver directly to room.

Excellent hotel. Excellent breakfast. Staff is very helpful. Has everything you need.

Good facilities and nice hospitality. Thank you

Here’s my itinerary and travel tips for Jeddah. I stayed at Rixos Hotel and overall it was a great experience. The food was excellent with a wide variety of options. One great thing is that the stay becomes all-inclusive, even if you originally book without meals. The staff were extremely friendly and helpful. The only thing I wish they had was a Qur’an available in the rooms.

The reception, security, and all services are excellent. This is one of the best hotels in terms of respecting privacy, caring for guests, and meeting their needs.

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

Other than the warm welcome from Hussam Alzahrani, the rest was average and below average hotel. It seems that so much was done for this hotel but it was not properly operationalized. A little touch from the management would make a great hotel out of it.

We had a very pleasant stay at Rasis Serviced Apartments. The room was spacious, clean, and well maintained, making it comfortable for a family stay. The staff were friendly and helpful throughout our visit, and the facilities met our needs very well. The location is good and convenient, though slightly away from major attractions. Overall, a great value for money and we would be happy to stay here again.

Overall ok

I booked this hotel less than two hours before check-in. When I arrived at check-in, the room was not cleaned up. In addition, the room given to me was not good. The location was not good. The mobile phone had no signal. The WiFi signal was very poor. Even if the connection was successful, it still did not meet the requirements for receiving and sending messages. The sheets have a little macular, In addition, the overall stay experience is OK, I hope the hotel manager will continue to improve.