Best Jeddah Spa Hotels

The room was great and very spacious. The staff were also courteous and helpful. One thing however, was that I was billed twice. Although it was my mistake that I forgot that I paid online initially, but they still asked me for payment upon check in, which again, I totally forgot that I paid online. They said there was something wrong with their billing department. Anyway, had a good time. Will definitely visit again.

I must commend the hotel for maintaining the highest standards of service over the many years (20) I have been staying there on business. A lot of this is down to the dedication and attention to detail provided by the staff - especially those who have loyally worked in the hotel for years. I want in particular to highlight the personal attention and service that Mr Aslam provides not just to me but to every customer. He is a real ambassador for the hotel. A star!

Great hotel but we were late to check in and I didn't get my room until 4:40, and the second room was 5:15 unfortunately My daughter's sleeping schedule was messed up with her canine tooth and she was upset Also the fridge was broken and I asked them to fix it but no one came Other than that it's my favorite hotel because of its connection to Red Sea Mall, location, cleanliness and comfort, thank God

Very yummy foods very good karaoke set up.Very accomodating staff especially Maria Jake and Roel they are so kind and they made our party memorable..Highly recommended Hotel for Kabayan Sheraton Night. Location is fit to stay with.85 DR is really affordable price and delicious food

Cafe was great with friendly staff Dates bonding was perfect Atmosphere was excellent no need to say anything you have to go there and trying the enjoyment of the place,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Rooms are spacious and clean. Service at the hotel is great, everyone is ready to help. Food: Chef Mo’men makes sure you get your omelets as preferred and they are always great! The breakfast has a wide variety of foods. They did make a few changes in the offered food over the course of our stay which made the buffet better. The staff at the restaurant are so welcoming and helpful; they welcome kids also with a big smile. They also provide kids high chair with special utensils for kids to enjoy their breakfast with the family. We really enjoyed our stay at the hotel!

It's a very old hotel with just basic amenities. Gym equipment is a decade old totally outdated. Rooms are small with bad smell. Bathroom is really not up to the standards. Bus pick up drop from airport both ways was done in a very old mini bus which was really run down. No curtains to save us from extreme heat from outside. Air conditioning is pathetic. This hotel needs renovation for sure.

The room is big and the location is good, not far from the airport. But the room wifi doesn't work as soon as you enter the door. I called the front desk and asked to go downstairs to fix it. I was given a new account, but it didn't work again after a day. The service attitude is also average. But the room is still clean and the facilities are good. I hope the wireless network can be improved.

We booked here after our tour company booked us into another “4” star hotel that was terrible. Booked with 10 mins notice - room was ready when we got there. Extremely happy with our decision to book address - hotel is modern, decent size rooms , Dead Sea products in the bathroom - extra large comfy bed - large buffet with omelette and pancake station. Gym wasn’t open as it was being renovated but not essential. About 5 mins walk from cornice and walking distance to many restaurants. Highly recommend if needing to stay in Jeddah with an exceptional 4 star hotel.

I originally booked a smoking room. When I went to the counter, I specifically asked for a smoking room. After packing my luggage and leaving the room, I discovered that there was a no-smoking notice posted at the door. I was dumbfounded. I went to the counter and told me that I wanted to change rooms and that I had to wait. We could wait until we came back in the evening and then change rooms. When I returned to the hotel in the evening, I went to the front desk and told them that I wanted to change rooms. They said that we should go back to the room to unpack our luggage and then call the lobby. There will be service staff to guide us to change to the smoking room. As a result, I took him to the front desk and told him that I was ready to change rooms. However, Shi Shenhai had to go to the front desk to ask. The front desk also said that they didn't know. It was really Rashomon. Maybe I speak an alien language and no one can understand it. Waiting until the morning of check-out, I called to ask what time check-out was. The counter was talking nonsense and I didn't know what time check-out was. Is it so difficult to just say what time to check out? For such a famous star-rated hotel, the reception desk is not as good as that of the small hotel next door (I stayed in a two-bedroom, two-living-and-two-bathroom hotel next door a minute's walk away last night for a cheap price, and there was no problem communicating with the front desk). I was really dumbfounded. The hotel facilities are good, but the cleanliness of the toilet and shower is not good, and the lights in the room are not bright enough. There is really a communication barrier at the counter. It’s ridiculous.