Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 1, 2024
Guest User
Right in the center of Coconut Grove, convenient to everything. Bellini Restaurant is quite good, but not stellar. Housekeeping is the best I’ve ever encountered. However, on a Saturday, at noon, they booked a little-kids birthday party at the pool. What? Adults were trying to relax, enjoy the pool, etc., but we were surrounded by a herd of screaming kids. A big mistake. Again, otherwise, a delightful stay.
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Price per night from:RUB 41,581
Posted on Aug 20, 2023
Guest User
This is an absolutely beautiful suites hotel. Every where is spotlessly clean. They were so accommodating. We arrived 6 hours early and we were still allowed to check in to our room. Suites have every thing you need. Staff were friendly and helpful. I would definitely stay here again.
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Price per night from:RUB 12,236
Posted on Jun 10, 2025|Basic Shared Dormitory
Guest User
I thought it was difficult to serve myself at first, but when I got to the hotel, there was someone at the front desk, and it was easy to handle. I stayed for 6 days and it rained for 3 days. It was very convenient to cook in the hotel. The service staff was very friendly. The transportation here is convenient. There is a free bus when you go out, and other buses are only one dollar. Sometimes the driver waved his hand and the ticket was free. I like Miami and I like the blue little Hawala.
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Price per night from:RUB 1,999
Posted on May 20, 2025
Guest User
The room is large and is an apartment. It is very suitable for a few people to travel together. Friends can live together. It is also good for family travel.
The night view is very beautiful. There are paid drinks in the refrigerator.
The service is average. I called for water delivery several times but it didn't come.
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Price per night from:RUB 15,071
Posted on Nov 10, 2025
Runponyrun
From check-in to check-out, everything was perfect. The butler at all the door allowed us to park the car in front for 15 minutes to unload our luggage and to check in quickly - really appreciated the flexibility. The room was clean, the bed was super comfortable. Highly recommended!
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Price per night from:RUB 25,624
Posted on Jan 3, 2026|Two Queen with Balcony
HelenxiaoshijieThe hotel is located on an island in the lake right across from the airport, with a free shuttle bus running every half hour between the hotel and the airport, which is quite convenient. However, precisely because of its proximity, the noise is excessive. Our room faced the airport runway and train tracks, and the frequent airplane takeoffs were very loud. The room facilities are quite old and poorly maintained; the furniture and carpet showed significant wear and tear. Service was inconsistent; some staff were friendly, while others were cold and rude. Efficiency and professionalism were also lacking. Upon check-in, the room had two bottles of shampoo but no body wash, and one bottle of drinking water had already been opened. I called the front desk twice, but no one came to replace them even by the time we checked out two days later.
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Price per night from:RUB 10,009
Posted on Jul 7, 2026
QiandaiziThe breakfast selection was a bit limited, but it was tasty. The hotel's location is super convenient, right next to a mall and close to everything. There are also plenty of dining options nearby. Overall, this is a great hotel, and I really liked it.
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Price per night from:RUB 13,628
Posted on Jan 31, 2025
Guest User
They charge for parking per night.
They should deliver the Receipt or Invoice at the moment where they charge but the personnel were not friendly and didn’t provide it at the moment.
At checkout the individual mentioned they can not issue the invoice.
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Price per night from:RUB 6,998
Posted on Jun 11, 2024|Quadruple Room, 2 Double Beds
Guest UserFor the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.
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Price per night from:RUB 5,100
Posted on May 17, 2025
Guest User
Review:
I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager.
There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused.
With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back.
When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen.
This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.
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Price per night from:RUB 8,427