Guest User
August 14, 2023
Very poor check-in experience. This is a private owner who rented several small houses and converted them into villas. The hotel staff is very unprofessional, there is no lobby, no professional security personnel, the hotel room smells very musty, and when we checked in, we found a gecko on the wall Climbing, hygiene is worrying. What's more serious is that I paid the room rate for 4 nights in advance, and the check-in experience was very poor, so I proposed a check-out negotiation plan on the first day of my stay. I am willing to pay the room rate for 2 nights, and hope to get a refund for the remaining 2 nights , The hotel owner's attitude is very strong, telling me that you can check out immediately, but the payment cannot be refunded.
As a responsible consumer, it is highly not recommended for Chinese tourists to stay here.
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