The Neuf Ratchada Reviews

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed a clean and comfortable stay, appreciated our friendly team, and found the location convenient for food and transportation.Your recommendation means a lot to us, and we look forward to welcoming you back again soon!Warm regards

Response from Property: Thank You for Your Constructive FeedbackThank you for taking the time to share your feedback. We are happy to hear that overall, you found your stay quite good and that our location served as a perfect base for exploring the local Thai environment and food.Addressing the Hot Water IssueWe sincerely apologize for the major inconvenience you faced regarding the hot water at the basin. You are absolutely correct that in many of our rooms, the instant water heater is connected solely to the shower, which is a design choice often seen in properties focused on reliable hot water for bathing in this price segment.We fully understand that this is an inconvenience for use at the basin, and we greatly appreciate you highlighting this specific design limitation. We have noted your feedback and will take it into serious consideration for our future room improvements and renovations.Thank you again for your constructive review. We are glad you found the pricing and location acceptable, and we hope to welcome you back again soon.

Response from Property: Thank you for your feedback! We’re glad you found our hotel good value. We apologize for the noise from the aircon and appreciate your understanding. Your comment is very helpful, and we will consider it to improve our guests’ experience. We hope to welcome you again!

Response from Property: Thank you very much for sharing your feedback. We’re delighted to hear that you enjoyed our convenient location, spacious and clean rooms, and the service from our staff. 😊 We sincerely apologize for the inconvenience regarding the floor and the cleaning product smell. Your comment is very helpful, and we will improve this point for a better stay next time. We hope to welcome you back again soon! 🌟

Response from Property: Thank you very much for your detailed review! We are happy to be your first choice every time you visit Bangkok, especially when you hear that our value for money exceeds expectations and that we are great for solo travel. Your compliments to our staff are the greatest encouragement and we will be sure to convey this good review to them. We are also pleased that you enjoyed the surroundings, with convenience stores and lots of food, as well as chicken rice that stays open all night. We look forward to continuing to provide you with excellent service when you choose to stay again on your next trip!

Response from Property: Thank you very much for your detailed and positive review! We're delighted to hear that you were pleased with the friendly service and efficient check-in process from our front desk team. We were also honored to provide luggage storage for your early arrival. Your compliments are a testament to the dedicated work of our housekeeping team, and we will be sure to pass your feedback on. We're also delighted that you enjoyed our room, balcony, and the convenient location, with easy access to the MRT and the 7-Eleven downstairs. Your satisfaction is our greatest motivation, and we look forward to serving you again in Bangkok!

Response from Property: Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay and appreciated the cleanliness of the rooms and our convenient location. It's great that you found the nearby laundry mart and shopping areas like Lotus, Fortune Town, and Central Rama 9 convenient as well. We hope to welcome you back again soon!

Response from Property: Thank you very much for your great review! We're glad to hear you enjoyed the spacious and clean room, as well as our convenient location near local street food, 7-Eleven, and major shopping centers like Lotus and Central Rama 9. Your recommendation means a lot to us. We hope to welcome you back again soon!

Response from Property: Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a great experience with us and enjoyed our spacious and clean rooms. Your kind words for our staff and management mean a lot. We look forward to welcoming you back again soon! 🌟

Response from Property: Thank you for sharing your feedback. We sincerely apologize for the noise disturbance caused by our housekeeping staff early in the morning and for the inconvenience it brought to your stay. Your comment is very important to us, and we will address this matter with our team to ensure better care for our guests’ rest. We are glad to hear that you enjoyed the restroom, quiet environment, and convenient location near shopping and entertainment. We hope to have the chance to welcome you again and provide you with a better experience.

Response from Property: Thank you for your feedback. We’re sorry to hear that our service did not fully meet your expectations. We will work on improving our service standards and consider making check-in and check-out more flexible. We also take note of your comment about additional charges and will review our policies to make the experience more friendly for all guests.