Holiday Inn Express Bejing Downtown, an IHG Hotel

Holiday Inn Express Bejing Downtown, an IHG Hotel Reviews

Holiday Inn Express Bejing Downtown, an IHG Hotel

Street: No.18, Lishi Hutong, Dongsi, Nan Street, Dongcheng District, Dongcheng District, Beijing, 100010, ChinaView Hotel Details
Holiday Inn Express Bejing Downtown, an IHG Hotel
Holiday Inn Express Bejing Downtown, an IHG HotelHoliday Inn Express Bejing Downtown, an IHG HotelHoliday Inn Express Bejing Downtown, an IHG Hotel
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Guest Reviews of Holiday Inn Express Bejing Downtown, an IHG Hotel

9.4/10
Outstanding
1148 review
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1148)
Positive reviews(1132)
Reviews with photos/video(376)
Delicious breakfast(286)
Friendly front desk staff(182)
Quiet & comfortable(99)
Perfect for business trips(61)
Close to scenic area(49)
Easy to call taxis(24)
Delicious buffet(16)
Excellent TV(10)
Negative reviews(16)
Anonymous User
1 King Standard
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 14, 2025
Good location, accessible to centre districts and local attractions. Hotel environment is clean and quiet. Had a warm check in process by Ms.Vivian & Alisa, with welcome snacks.
Response from Property: Dear Guest, Thank you for your stay! From the daily disinfection of public areas to the details of “one guest, one change, one disinfection” in the guest rooms, we hope to build a restful harbor for you with impeccable hygiene standards. We hope that our attentive and considerate services will add a sense of ease to your busy schedule. In addition, the hotel is located in the heart of Dongcheng District, Beijing (inside the East 2nd Ring Road), with a unique location, within walking distance of Dongsi Subway Station and Chaoyangmen Subway Station, and a 10-minute drive to the Beijing Railway Station, making your city explorations a seamless journey. Meanwhile, we are close to many famous attractions: Tiananmen Square, the Forbidden City, the National Trade Center, the National Museum of China, the National Art Museum of China, the Beihai Sea, the Houhai Sea, the Nanluoguxiang Alley, the Drum Tower, the Yonghegong Palace, and the Jingshan Park. Your next visit is always welcome. Sincerely, IHG Social Listening Team
Cassakating
2 Twin Standard
Stayed in Feb 2025
Travelling with friends
1 review
9.0/10
Great
Posted on Apr 2, 2025
New hotel that is conveniently at Dong Si, a popular stretch that is on Line 5, so it’s easy to head to Wangfujing, Temple of Heaven and Lama Temple. However the hotel is located in the hutong and appx 15min walk to the train station. So it might not be ideal to walk. We took DiDi out most of the time instead
Response from Property: Dear guests, Thank you for your stay. We are tucked away in the hutongs and at the same time close to many famous attractions: Tiananmen Square, the Forbidden City, the China World Trade Centre, the National Museum, the National Art Museum of China, the Beihai Sea, the Houhai Sea, Nanluoguxiang, the Drum Tower, the Yonghegong Palace, and the Jingshan Park. It is about 11 minutes walk from Dongsi metro station and 15 minutes walk from Dengshikou metro station, which may not be ideal for walking. However, staying in the hutongs allows you to feel the pulse of Beijing more closely and experience a different atmosphere of life. During your stay, if you have any needs, you can also feel free to contact us, we will do our best to serve you. We look forward to your next visit. IHG Social Listening Team
Guest User
2 Twin Standard
Stayed in Jan 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Mar 2, 2025
The room is clean and quiet. There is plenty of breakfast. Suitable for raising children. Free drinking. The bed is comfortable and belongs to a softer mattress. The big bed room has a good view and the drinks in the refrigerator are free, especially Anne Xiao Hao, who always smiles and welcomes us warmly, whether in or out of this hotel. hotel service + high-quality geographical location, It is recommended!
Response from Property: Dear guest,Thank you for staying in our hotel and recognizing our location, hygiene, facilities and services. Your recommendation is a great encouragement to us, we will continue to work hard to improve the quality of service and provide you with a better accommodation experience. We look forward to meeting you again. IHG Social Listening Team
Arisara
2 Twin Standard
Stayed in Jun 2025
Business traveller
5 review
10/10
Outstanding
Posted on Jul 6, 2025
The hotel rooms are clean and tidy. The receptionist, Elleen, has a very warm and gentle attitude. The hotel is also located in a very convenient area. The breakfast options are also very diverse. Overall, it's great. I will definitely stay here again next time and I'm very satisfied.
Response from Property: Dear Guest, Thank you for your stay and for recognising Elleen's service. Her warmth and thoughtfulness is a reflection of our team spirit. Daily in-depth cleaning, zero-dead-end hygiene inspections, and a unique location are all designed to make each guest's journey a relaxing one. Breakfast is even more generous and varied, with both Chinese and Western dishes, fresh ingredients and delicious cooking, designed to cater for different tastes. We look forward to your next visit. Sincerely,IHG Social Listening Team
Quinnesian
1 King Standard Minifridge
Stayed in May 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jun 25, 2025
Dori at the front desk was very friendly and had an excellent service attitude. Parking was convenient, check-in was quick, the room was comfortable, the price was reasonable, the surroundings were pleasant, the room was clean, and it was a top choice for stays—I am very satisfied.
Response from Property: Dear guest, Thank you for your stay. Dori at the front desk was delighted to hear your compliments! From the warm welcome to the efficient check-in, she always aims to ‘make every guest feel at home’. Your recognition is a great encouragement to her and her team! Yours truly The guest room team strictly follows the high standard operation procedure, and carefully cleans every corner of the guest room every day, changing the bedding and wiping the furniture to ensure that the room is spotless, creating a clean and comfortable living environment for you. We look forward to seeing you again. Sincerely, IHG Social Listening Team
Anonymous User
1 King Standard
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 25, 2025
Wow, I cannot say enough good things about our stay! The room was comfortable and quiet, the location was fabulous right near the Palace Museum, and the staff were all so kind and helpful. Eileen checked us in and was so sweet! There were also several trendy coffee shops and restaurants within walking distance. We are definitely staying here next time we are in Beijing!
Response from Property: Dear guest, Thank you for your stay. Our hotel is located in Dongcheng District of Beijing (Lishi Hutong in the East 2nd Ring Road), adjacent to Dongsi Subway Station, Chaoyangmen Subway Station, Beijing Railway Station, Tiananmen Square, the Forbidden City, the National Museum, the Oriental Plaza, the Concordia Hospital, the Tongren Hospital, and the Capital Paediatrics Research Institute, and so on. The smoky atmosphere of the hutongs and the thick history of the Forbidden City are blended here, hoping to add a unique cultural memory to your Beijing trip. And from the moment you step into the hotel, the team mates are silently in high spirits. Friendly greetings, patient enquiries, careful answers and attentive service are all what we should do. We look forward to seeing you again. Sincerely, IHG Social Listening Team
SButter1
1 King Standard Minifridge
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jun 20, 2025
This is an excellent hotel. The rooms are spacious and very clean. The bathrooms are the best we've had in China. The service is outstanding. Plenty of water delivered to the room everyday. Their breakfast options are vast and delicious. Again maybe the best breakfast we've had in China. The location is ideal for central Beijing. The location on the alley is sketchy, however the Didi drivers negotiate it well. If we return to Beijing, we will stay here. Highly recommended.
Response from Property: Dear Guests, Thank you for staying with us and giving us high recognition on breakfast, hygiene and service. Our hotel is located in the old mansion courtyard of Lishi Hutong, which shows the Beijing flavor among the green bricks and gray tiles. We are also close to many famous attractions: Tiananmen Square, Forbidden City, China National Trade Center, National Museum, National Art Museum of China, Beihai, Houhai, Nanluoguxiang, Gulou, Yonghegong and Jingshan Park, as well as nearby Dongsi Subway Station, Chaoyangmen Subway Station and Beijing Railway Station. We hope that we can be a warm station for you on your journey. We look forward to meeting you again in Chengdu! Sincerely, IHG Social Listening Team
Val
1 King Standard Minifridge
Stayed in Apr 2025
Business traveller
1 review
9.5/10
Amazing
Posted on May 25, 2025
Staff are friendly, and services are good. The room is small but clean, and room lightings are just nice. Overall, stay was satisfying.
Response from Property: Dear Guest, Thank you for your stay. Whilst the size of the rooms may not be as spacious as every guest expects, we always endeavour to ensure that the rooms are clean and comfortable, as well as providing thoughtful attention to detail to meet the basic needs of our guests. We look forward to your return visit. Sincerely. IHG Social Listening Team
Keng Lea
2 Twin Standard
Stayed in Nov 2024
Family
19 review
9.0/10
Great
Posted on Feb 21, 2025
Room is spacious, and clean, staff is welcoming and friendly
Response from Property: Dear guest,Thanks so much for your awesome review. We are very happy you were so pleased with environmental cleanliness and the fantastic customer service we offer. We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit. IHG Social Listening Team
Max
1 King Standard Minifridge
Stayed in Sep 2024
Couple
4 review
10/10
Outstanding
Posted on Nov 3, 2024
Great location, friendly staff, a different breakfast everyday, and especially thanks for Anne 小郝 assistant for laundry scanning. For sure will consider IHG for future trips
Response from Property: Dear guests, Thank you for coming and sharing this pleasant stay. We have always been committed to providing guests with efficient and convenient service processes, from booking to check-in, to check-out, every step of the process to achieve perfection. At the same time, our hotel's geographical location and convenient transport is also one of our major advantages, whether by metro or by car, you can easily reach your destination. We sincerely invite you to visit us again.Best Regards, IHG Social Listening Team
Guest User
2 Twin Standard
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 12, 2025
Clean hotel and good location. Alisa was very helpful when we checked in and speaks good english.
Response from Property: Dear Guest, Thank you for your stay and your recognition of our hygiene and service. Our excellent location and convenient transportations provide great convenience for exploring the surrounding attractions, making the whole travelling experience smoother and more enjoyable. We will keep up the good work and look forward to meeting you again. IHG Social Listening Team
Guest User
2 Twin Standard
Stayed in Mar 2025
Travelling with friends
1 review
7.5/10
Posted on May 1, 2025
The hotel staff are friendly , buffet spread is good . The hotel is located inside a Hutong (small alley) and have a slightly unsettling atmosphere .
Response from Property: Dear Guest,Thank you for sharing your feedback! Our hotel is located in Lishi Hutong, Dongcheng District, Beijing (within the Second Ring Road). There are also many ancient hutongs and traditional quadrangle courtyards around, allowing you to experience the historical and cultural atmosphere of Beijing. Here, you can stroll through the hutongs, taste local snacks and experience the lifestyle of old Beijing.We’re delighted to hear our staff’s warmth and the buffet selection met your approval. During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.Best Regards,IHG Social Listening Team
Chin Min Shuen
1 King Standard Minifridge
Stayed in Mar 2025
Family
7 review
9.0/10
Great
Posted on May 11, 2025
Nestled within the historic hutong area makes it a special area to stay in for a holiday in Beijing.
Response from Property: Dear guests, Thank you for your stay. The hotel is located in the Dongcheng District of Beijing (within the East 2nd Ring Road), the traffic is even more convenient, adjacent to the Dongsi Subway Station, Chaoyangmen Subway Station, Beijing Railway Station, from the hotel to Tiananmen Square, the Forbidden City, the China National Trade Centre, the National Museum, the National Art Museum of China, the Beihai Sea, the Houhai Sea, the Nanluoguxiang, the Drum Tower, the Yonghegong Palace, the Jingshan Park, the Oriental Plaza and other popular attractions easily and comfortably. Surrounded by old hutongs and traditional courtyard houses, this hutong, full of historical heritage, not only witnesses the changes and development of Beijing, but also adds a touch of unique colour to your journey. We look forward to your next stay. IHG Social Listening Team
fefef
1 King Standard Minifridge
Stayed in Mar 2025
Couple
11 review
7.0/10
Posted on Apr 6, 2025
In view of the service, the staff Anne 小郝provided me a very warm welcome on my check-in procedure! Also the restaurant staff also tried their best to get me a seat for breakfast! Overall its good , except the location that most driver does not like to come in and pick us up!
Response from Property: Dear guests, Thank you for your stay. We are dedicated to presenting the best to our guests, and our warm smile and heartfelt greetings and other services are ready to help you clear up your travelling pains. We are hidden in the hutongs, and at the same time close to many famous attractions: Tiananmen Square, the Forbidden City, the China World Trade Centre, the National Museum, the National Art Museum of China, the Beihai Sea, the Houhai Sea, the Nanluoguxiang Alley, the Drum Tower, the Yonghegong Palace, the Jingshan Park; near the Dongsi Subway Station, the Chaoyangmen Subway Station and the Beijing Railway Station. However, due to the unique narrowness and twists and turns of the hutongs, it may be inconvenient for vehicles to come in and out of the city, and we hope that Beijing's deep historical heritage and unique flavour can make up for our shortcomings. We look forward to having you back again. IHG Social Listening Team
Guest User
1 King Standard Minifridge
Stayed in Aug 2024
Travelling with friends
6 review
10/10
Outstanding
Posted on Sep 10, 2024
I did a lot of tips to travel to Beijing, including seeing this hotel, choosing this hotel because he is an IHG brand quality will not be bad, after staying in the hotel, I really feel that this hotel is really excellent, whether from the perspective of geographical location or from the service hygiene, the room is not able to feel any imperfections. I can smell the faint fragrance when I enter the hotel, I like this smell very much, the hotel is at home, everyone has a smile on their faces, tired day and feel very warm, every staff member takes care of me; The room is tidy, and it is just raining in Beijing, it is very comfortable in the afternoon in the room, I will come to take a hot bath when I am tired of playing, I feel very comfortable and good; There was a lot of variety for breakfast, I tasted the pancakes, although I was not used to it but it was delicious and loved it. The most important thing is that the location of this hotel is perfect, it was a wonderful trip to Beijing, I love Beijing
Response from Property: Dear guest,Thank you very much for taking the time to share this wonderful review with us and giving us a perfect score. We have always been committed to creating a comfortable and convenient accommodation environment for our guests, whether it is through our excellent location or our cozy guest rooms. From comfortable beds to sumptuous dining tables, from warm greetings to caring service, we strive to perfect every detail. Thank you for your recognition, and we sincerely invite you to visit us again.Best regards, IHG Social Listening Team