Holiday Inn Express Bejing Downtown, an IHG Hotel

Holiday Inn Express Bejing Downtown, an IHG Hotel Reviews

Holiday Inn Express Bejing Downtown, an IHG Hotel

Street: No.18, Lishi Hutong, Dongsi, Nan Street, Dongcheng District, Dongcheng District, Beijing, 100010, ChinaView Hotel Details
Holiday Inn Express Bejing Downtown, an IHG Hotel
Holiday Inn Express Bejing Downtown, an IHG HotelHoliday Inn Express Bejing Downtown, an IHG HotelHoliday Inn Express Bejing Downtown, an IHG Hotel
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Holiday Inn Express Bejing Downtown, an IHG Hotel Guest Reviews

4.7/5
Outstanding
626 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(626)
Positive reviews(612)
Reviews with photos/video(146)
Delicious breakfast(135)
Quiet & comfortable(66)
Friendly front desk staff(60)
Close to scenic area(22)
Easy to call taxis(16)
Well decorated(15)
Tasty coffee(10)
Excellent TV(8)
Negative reviews(14)
Guest User
1 King Standard Minifridge
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 10, 2024
I did a lot of tips to travel to Beijing, including seeing this hotel, choosing this hotel because he is an IHG brand quality will not be bad, after staying in the hotel, I really feel that this hotel is really excellent, whether from the perspective of geographical location or from the service hygiene, the room is not able to feel any imperfections. I can smell the faint fragrance when I enter the hotel, I like this smell very much, the hotel is at home, everyone has a smile on their faces, tired day and feel very warm, every staff member takes care of me; The room is tidy, and it is just raining in Beijing, it is very comfortable in the afternoon in the room, I will come to take a hot bath when I am tired of playing, I feel very comfortable and good; There was a lot of variety for breakfast, I tasted the pancakes, although I was not used to it but it was delicious and loved it. The most important thing is that the location of this hotel is perfect, it was a wonderful trip to Beijing, I love Beijing
Response from Property: Dear guest,Thank you very much for taking the time to share this wonderful review with us and giving us a perfect score. We have always been committed to creating a comfortable and convenient accommodation environment for our guests, whether it is through our excellent location or our cozy guest rooms. From comfortable beds to sumptuous dining tables, from warm greetings to caring service, we strive to perfect every detail. Thank you for your recognition, and we sincerely invite you to visit us again.Best regards, IHG Social Listening Team
Lam Aik
1 King Standard City View Minifridge
Stayed in Jun 2024
Business travellers
5 review
4.2/5
Very Good
Posted on Jun 27, 2024
The hotel was nestled in a hutong area, and even some taxi driver do not know where it is. But overall, hotel was clean, but washroom was a little bit small. The front desk was helpful, especially JiaJia.
Response from Property: Dear guest, We are happy that you chose to stay at our hotel during your trip to Beijing. Excellent service can bring guests a home away from home feeling, while cleanliness is the foundation for ensuring guests' comfort. Thank you for recognizing these two aspects. Our hotel is located in the Dongcheng District of Beijing (within the second ring road), and there are many ancient hutongs and traditional courtyards around us. Due to their unique narrowness and twists and turns, the hutongs may cause some inconvenience for vehicles entering and exiting. We apologize for any inconvenience caused and hope for your understanding. We look forward to welcoming you back to our hotel again.Best regards, IHG Social Listening Team
Guest User
1 King Standard Minifridge
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 21, 2024
Hotel was a distance from the metro but if you walk through the Hutongs (use Baidu Maps or Gao De Di Tu), it’s about 10 minutes away! We enjoyed our stay there - the room was small but cosy & clean (and very quiet), staff were friendly and helpful, breakfast spread was decent & the coffee at breakfast deserves special mention! There’s also a QR code in the room which allows you to “order” amenities which we were very amused at - Additional complimentary bottled water was capped at 2 per day and a robot would deliver it to your room! That was quite cute. It was about a 30 minute walk to/from Wangfujing Street, which is perfect for an after dinner stroll. If you take a longer detour and go by 朝阳门南小街, there are quite a few local eateries as well which is interesting to see (and maybe eat! they look good) All in all, it was a great stay at Beijing Holiday Inn Express Downtown.
Response from Property: Dear guest,Thank you for writing a review about your stay.The hotel is located in Li Shi Hu Tong, Beijing, surrounded by many ancient hutongs and traditional quadrangles. It is also close to Dongsi Subway Station, Chaoyangmen Subway Station, Beijing Railway Station, Tiananmen Square, the Forbidden City, National Museum of China, Oriental Plaza, Peking Union Medical College Hospital, Tongren Hospital, and Capital Institute of Pediatrics. This location allows you to maintain a peaceful atmosphere amidst the hustle and bustle while being conveniently close to various attractions and shopping centers. In terms of service, we strictly require every service staff member to be meticulous, professional, and timely, providing maximum convenience for business and leisure travelers. Our cleaning team always maintains a high sense of responsibility and professionalism, ensuring that each room meets the highest standards. The breakfast provided by the restaurant is also carefully prepared, hoping to add a touch of happiness and satisfaction to your morning.We hope to see you back with us again soon.Best regards, IHG Social Listening Team
Guest User
2 Twin Standard
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
I had an absolutely fantastic experience. From the moment I arrived, I was greeted with warm smiles and exceptional service. The check-in process was smooth and efficient, and the staff went above and beyond to ensure I felt welcome. The room was spacious, immaculately clean, and beautifully decorated. The bed was incredibly comfortable, making for restful nights after long days of exploring. I particularly appreciated the little details like fresh linens, a well-stocked minibar, and complimentary amenities. Location-wise, the hotel is ideally situated, close to major attractions and within walking distance of great dining and shopping options. The concierge team was incredibly helpful in offering recommendations and even assisted in organizing tours and transportation. Overall, my stay was nothing short of perfect. The combination of excellent service, luxurious accommodations, and convenient location made it a memorable trip. I wouldn’t hesitate to stay here again and will be recommending it to friends and family. Five stars all around!
Response from Property: Dear guest,Thank you very much for your positive review. We are honored to provide you with such meticulous and thoughtful service, from the warm reception at the front desk to the clean and comfortable rooms, as well as the complete facilities, diverse dining options, and perfect services. We are located in a prime location, adjacent to major attractions, and provide rich dining and shopping choices to meet your needs. We look forward to welcoming you back soon.Best regards, IHG Social Listening Team
Anonymous User
1 King Standard
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
We had a great stay in Holiday Inn Beijing Downtown! We were taken care of greatly and the staffs are friendly and helpful . Rooms are clean and the location is ideal as we have easy access to various iconic locations in Beijing Definitely will come back for our next stay in Beijing
Response from Property: Dear guest,From the moment you stepped into our hotel, our service staff has been dedicated to providing you with the most enthusiastic and professional service, hoping to add warmth and joy to your journey. At the same time, the clean and tidy accommodation environment is also carefully prepared for you, aiming to provide you with full energy to relieve fatigue from your travels. Our hotel is located in Dongcheng District of Beijing (within the Second Ring Road), surrounded by many ancient hutongs and traditional courtyards. It is also adjacent to Dongsi subway station, Chaoyangmen subway station, Beijing Railway Station, Tiananmen Square, Forbidden City, National Museum, Oriental Plaza, Peking Union Medical College Hospital, Tongren Hospital, Capital Institute of Pediatrics, and more. Not only does it make your travel easier and more convenient, but it also provides rich choices for your shopping, dining, and other needs. We look forward to your next visit.Best regards, IHG Social Listening Team
K
2 Twin Standard
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 25, 2023
My sister and I stayed in this hotel for 3 nights from 22 Dec to 25 Dec 2023. All the staff are professional, friendly, warm, and engaging. Special shout out to the front desk staff, Luna Liu for her proactiveness in going the extra mile to make our stay here more delightful. I also want to mention about the male staff at the door. I forget to ask for his name. He is always wearing a smile and greet us politely. Definitely would stay here again when I visit Beijing.
Response from Property: Dear guest,Thanks so much for such a glowing review. Thank you for recognizing our service. We always maintain a smile and serve our guests with sincerity, enthusiasm, and never-ending energy.We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely, IHG Social Listening Team
ShanNg
2 Twin Standard
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 28, 2024
The service here by the staff was top notch! Yu Xing helped me a lot with the laundry and also ordering of food delivery. Love her service attitude in going the extra mile. Location was very good to a lot of sights, but due to being located in a hutong, some drivers have complaints to drive in. But overall it was fantastic and I will stay here again for my next trip to Beijing!!
Response from Property: Dear Guest, We are delighted to hear that you had a great holiday with us. Our staff takes great pride in providing excellent service and assistance to all our guests, and it's wonderful to know that they had a positive impact on your experience. Our hotel is located in the Dongcheng district of Beijing (within the Second Ring Road), surrounded by many ancient hutongs and traditional courtyards, with many shopping malls and restaurants within 2km of the hotel. Within 20 minutes drive, you can reach Gui Street Food Street, CBD, Galaxy SOHO Shopping Centre, Yutang, Raffles, Wangfujing Department Store, etc. and satisfy your daily needs. We look forward to seeing you again! Have a nice day! IHG Social Listening Team
HOONG FAI
2 Twin Standard
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Sep 18, 2024
Walking distance to MRT Station approximately 700 - 800 meters.
Response from Property: Dear guest, Thank you for staying at our hotel. We understand how important convenience in transportation is for our guests. Our hotel is located 830 meters away from Dongsi Subway Station, which provides great convenience for your travel. We are glad that we can offer this geographical advantage to make your trip smoother and more convenient. We sincerely invite you to stay with us again.Best regards, IHG Social Listening Team
Imelda
1 King Standard Minifridge
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 25, 2024
The hotel room is definitely worth the price, the room is nice, the service is good.
Response from Property: Dear guest, Thank you for staying with us. "Warm-heartedness, thoroughness, thoughtfulness" are the qualities that every member of our team should possess. We always try our best to provide the most thoughtful assistance for you during your journey. We have been committed to providing a high-quality accommodation experience while maintaining reasonable prices to ensure that our hotel offers high value for money. We look forward to welcoming you back again.Best regards, IHG Social Listening Team
Anji
1 King Standard City View Minifridge
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Very nice and new hotel! Everything is great to reach by foot! Very nice service and very clean! Breakfast 🍳 is very delicious
Response from Property: Dear guest,Thank you so much for taking the time to to write a review.Thank you for recognizing our location, cleanliness, services, and breakfast. We can’t ask for more than that….Once again, many thanks for taking the time to post your review and we look forward to having the pleasure of welcoming you back to our hotel in the future. Best regards, IHG Social Listening Team
Anonymous User
2 Twin Standard
Stayed in Apr 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Apr 16, 2024
So much right about this hotel: new, clean, quiet, comfortable, friendly, convenient public transportation. The staff are very friendly (special mention to the ever-smiling doorman Xiao Han) and professional. Fantastic total-blackout curtains. Windows that open are also appreciated. The minor problems are the self-service laundry which seemed to need a phone app and had only Chinese language instructions. I would have preferred there option to pay in advance. The room’s clock was too bright.
Response from Property: Dear guest, Thank you for staying with us.A comfortable and clean living environment, as well as high-quality and enthusiastic service, are essential. At the same time, the hotel's location is excellent, with convenient transportation, which is naturally very good. Regarding the issue you raised about the self-service laundry room requiring a mobile application and only having Chinese instructions, we apologize for the inconvenience caused. We have noticed this issue and will forward your suggestion to the relevant department. In the future, we will consider adding more language options and optimizing the operating process so that guests from different countries can use it easily.We sincerely invite you to stay with us again.Best regards, IHG Social Listening Team
Sue64
1 King Standard City View Minifridge
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on Apr 5, 2024
Excellent breakfast and service. Staff very welcoming. Location is good but didi drivers often found it difficult to access. Washing machine service always busy so was unable to use
Response from Property: Dear guest, Thank you for staying with us. We are delighted to see your positive comments about the hotel's breakfast and services. We also noticed some areas for improvement that you mentioned in your review. Regarding the location issue, we will provide more detailed transportation directions on our official website and booking platforms, and consider adding more signs in suitable locations to help drivers and guests find our hotel more quickly. During peak periods, there may be a waiting period for using the laundry facilities. We apologize for any inconvenience caused and suggest using them at different times. At the same time, we will discuss with the relevant departments to find a solution and ensure that guests can use the washing machines smoothly when needed.We look forward to your next visit.Best regards, IHG Social Listening Team
Guest User
1 King Standard
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 27, 2024
Very new and very clean hotel! The isolation is very good, very quite and calm. The metro is around 10-15 min walk
Response from Property: Dear guest, thank you for choosing to stay with us. Our hotel is located in Dongcheng District, Beijing (within the Second Ring Road) and is 830 meters away from Dongsi subway station. The surrounding area has easy access to famous attractions such as Tiananmen Square, the Forbidden City, China World Trade Center, Beijing Workers Stadium, National Museum of China, National Art Museum of China, Beihai Park, Houhai, and Nanluoguxiang. There are also plenty of shopping malls and restaurants nearby, including Galaxy SOHO Shopping Center, Indigo, Raffles City, and other commercial districts. This location provides great convenience for dining, accommodation, sightseeing, entertainment, and shopping. We have been striving to create a quiet and comfortable accommodation environment, aiming to provide every guest with sufficient rest and relaxation amidst their busy business trips or travels. We look forward to welcoming you back again.Best regards, IHG Social Listening Team
Odmandakh
1 King Standard City View Minifridge
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on May 17, 2024
Place inside was so clean and tidy service was super Outside was
Response from Property: Dear guest, We are delighted to have provided you with a pleasant stay. Our hotel has always adhered to the philosophy of "guests as if at home" and the unremitting pursuit of attentive service, hoping that you can have a comfortable and enjoyable stay with us. We strictly adhere to hygiene standards and treat every cleaning task seriously, from the hotel lobby to every bed sheet in the guest room, to provide a clean and refreshing living space. We look forward to welcoming you back again soon.Best regards, IHG Social Listening Team
Salisa vee
1 King Standard City View Minifridge
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Niceee great service and nice location. Easy to get around. Very clean too
Response from Property: Dear guest, thank you for choosing to stay with us. Kind and friendly service and clean and tidy accommodation are our basic requirements. The hotel is adjacent to Dongsi subway station, Chaoyangmen subway station, Beijing Railway Station. It is convenient to drive to attractions such as Tiananmen Square, the Forbidden City, China World Trade Center, Beijing Workers Stadium, National Museum of China, National Art Museum of China, Beihai Park. There are also numerous shopping malls and restaurants nearby, including Guijie Food Street which is only a 20-minute drive away, as well as Galaxy SOHO Shopping Center, Indigo, Raffles and other commercial districts. Such a location provides great convenience for guests' dining, lodging, sightseeing, entertainment, and shopping. We look forward to welcoming you back again.Best regards, IHG Social Listening Team