Anonymous User
August 23, 2021
dissatisfied;
reason:
1. It was originally scheduled to arrive at 5 o'clock. I had communicated by phone earlier, but it turned out to be late. I received a call at 6 o'clock and asked me what time I would arrive. I said that the navigation showed that there were still 34 minutes. After checking in, we'll get off work", I was stunned, I didn't expect to urge you to check in so straightforwardly, the phone was silent for 3 seconds, and the other party said, "Oh, but it's okay, you drive to pay attention to safety". I'm speechless, I think it shouldn't be the boss who's calling.
2. Arrived, check in, I asked, are you the boss, the girl said no, the boss is not there. The check-in was very fast, and then I was about to take me to the room. I asked, "Can you tell me about it". The other party asked, "What do you need to introduce?", which was an unexpected answer and rhetorical question. I said, "This is the first time I live in your house, and I don't know where to go, such as where to eat." The other party said, "Oh, here. Eating, that's the kitchen, that's ``" What does the kitchen have to do with me? I was not in the mood to listen afterwards;
3. Take me into the house, the girl is ready to go, ask, do you need anything else? Because I felt that it would be very inconvenient to wait for them to get off work now, I asked: "Do other customers usually need anything?" The girl said "nothing." gone. Then, after a while, we found that the WiFi password was not written in the room (the password is quite complicated, so we called twice to ask, I think the store can't write a card even if a piece of paper is left in the room). The shampoo and shower gel in the bathroom only looked like the bottom (4cm); I called again to ask for a change; the breakfast was not informed, there was no card in the room, and I couldn't see it online. I didn't want to call and ask.
4. He called me at 3 o'clock in the afternoon and said that there was no food prepared that day, so don't eat in the store at night; so we went out to eat dinner after putting away the things. As a result, the door was locked, and the phone was called, and the family was surrounded by mosquitoes. After 5 minutes (there was also a couple who went out just like us and just came back), an uncle opened the door; I called and asked, "Why did you lock the door, you told me there was no food, we went out to eat, why did you lock the door when we came back", The answer was that he didn't know we went out. There were only three households at that time, and we and the pair went out. Don't you know? But I didn't want to say anything to them anymore, I said "let your boss call me tomorrow", the other side said: our boss will come tomorrow. Another unconventional reply, I am speechless.
5. On the second day, no boss contacted me, and I was not in the mood to recall what happened yesterday; until I checked out, I didn't see the boss and didn't receive a call.
6. The next day, before I went out, I told me to clean the room; when I came back, only the garbage was changed; the towels and bath towels were not changed, the only two bottles of water were not replenished, the bed was not made up, and in short, only the garbage was collected.
7. The breakfast is very ordinary, with crystal clear porridge and a few flower rolls, my parents are not full;
The start of my weekend was full of anticipation, but was spoiled by the unprofessional service and management, won't be going again! ! !
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