Best Western Plus New England Inn Suites

Best Western Plus New England Inn Suites Reviews

Best Western Plus New England Inn Suites

2253 Berlin Tpke, Berlin, Connecticut 06037, United StatesView hotel details
Best Western Plus New England Inn Suites
Best Western Plus New England Inn SuitesBest Western Plus New England Inn SuitesBest Western Plus New England Inn Suites
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Guest Reviews of Best Western Plus New England Inn Suites

8.4/10
Very good
114 reviews
Verified reviews
Location8.8
Amenities8.3
Service8.1
Cleanliness8.3
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All reviews(114)
Positive reviews(13)
Reviews with photos/video(8)
Negative reviews(1)
Guest User
1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in Sep 2025
Couple
5 reviews
8.5/10
Very good
Posted on Jan 3, 2026
Hotel staff is friendly enough to make you feel good.
Antwan jones
1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in Apr 2024
Solo traveller
9 reviews
6.5/10
Posted on May 24, 2024
This was a great experience they accommodated me very professionally thank you.
Dailyz
1 King Bed, Non-Smoking, Jacuzzi, Microwave and Refrigerator, High Speed Internet Access
Stayed in Oct 2025
Couple
1 reviews
10/10
Outstanding
Posted on Nov 30, 2025
Exactly
Guest User
1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in Oct 2024
Family
6 reviews
4.7/10
Posted on Nov 26, 2024
The room was average, the heater and refrigerator were noisy. The front desk had a very bad attitude. We arrived at the hotel at 11 o'clock and asked if we could check in earlier. After checking, the front desk said that there were clean rooms available, but it would cost $45 to check in two hours in advance and $25 to check in one hour in advance. We said that this was the first time we encountered this situation, and usually if there were no clean rooms, it would not work, but if there were clean rooms, they would be willing to help, after all, it is a service industry. The front desk had a very tough and bad attitude, saying that there was no room for negotiation, and it was only a few dozen dollars! I will not book this hotel again next time.
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Anonymous User
2 Queen Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access
Stayed in Jul 2023
Family
8 reviews
8.0/10
Very good
Posted on Nov 5, 2023
The express hotel is generally good, but the hygiene needs to be improved. The hotel has breakfast, which is a simple meal. You basically need a car to travel, and it's not too far to go to Wesleyan University. An Uber ride costs about 20 dollars.
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