Silverio
November 24, 2023
We did not feel comfortable at property and decided to leave, the photos displayed on ******* where far from accurate, we went ahead and contacted property to get a refund, we were ok to pay for the first night as a penalty but they refunded 0, so we paid for a service we did not consume, we then told the property management about the photos in listing and actual property, and this was their reply:
"Please be aware that this listing includes multiple properties, each having similar units on the same premises. Upon booking, you will be assigned one of these units, hence the slight differences in the images provided."
Differences were NOT slight, in the listing, pictures look decent, the actual property feels sketchy, rundown, and in no way comparable to any standard hotel brand/chain with same price range