Best Boutique Hotels Suzhou

"My stay was truly exceptional. The host was wonderfully attentive and made me feel completely at ease from the moment I arrived. The room was not only beautifully styled but also immaculately clean, offering both elegance and comfort. The property boasts an excellent location — convenient, peaceful, and close to everything I needed. All amenities were thoughtfully provided, ensuring a seamless and relaxing experience. It was a perfect stay in every sense, and I would not hesitate to return.”"

"When I booked, I saw that this hotel had 10,000+ positive reviews and other hotels had many less reviews. So my fear is that they were made by AI or fake reviews. But having stayed for a week in June 2025. Here is my review. The hotel has everything. It is so hard to find a hotel with everything. But this does Big TV that can stream from phone Separate shower and toilet rooms Large fridge with a small freezer Water pressure good WiFi Good Super clean Friendly service Laundry room with multiple washers and dryers and steamer (detergent provided) Good looking lobby Gym with treadmill, bike, bench and dumbells I didn't use the tea room facilities Good amount of clothes hangers in the room Great AC that's controlled in room Okay breakfast There were some reviews on here complaining about the quality of the finishing. This is mildly true. there are small scuffs on wall. Small and doesn't detract from the stay. The location is 15 min walk to shopping streets. Suzhou is flat so the walk is easy Line 1 metro is 12 min walk away There was some building noise due to a nearby shop doing some work, so we was offered an upgrade to a quieter room. This was nice and included a round bathtub. But even our standard smaller room had all the facilities and features listed above New towels and such daily. Cleaned very well. Andu in terms of features and facilities is comparable to Mecure, ManXin, Hilton. Maybe those places have slightly nicer finishes of material but considering Andu is almost half the cost, having a small mark on a wall is fine. Especially as everything you touch, tables, towels, sofa, shower, bed, floor are always super clean. There are some general stores next door and the also sell fruit. Coffee shop opposite and a whole street of restaurants opposite. The design of the public areas is great. Many hotels cheap out on this but it shows a level of care that this place had which is nice. Rooms are designed well with chargibg points each side of the bed. Good lighting and blackout curtains In our smaller room, there was a smell when you step into the room. But once you enter, after a moment, the smell is gone. If you can get a bigger room, the one with bath, it's nicer. Great service. every staff member greets you, helps with luggage, very attentive."

"Front desk team coral, zhao jing, penny and Elaine and the team displayed exemplary service. The hotel staff is generally very helpful and friendly. They have alot of facilities and the indoor playground is very clean and well maintained. They listen well to our queries and try their best to help when needed. Will definitely recommend this place. The shopping mall is also a 10 minutes walk and it is huge. Allowed early check in and late check out if available"

"The hotel is acceptable. The staff is very friendly and helpful. The hotel is older, as evidenced by the carpets, tiles, fixtures, and furniture. However, it is clean. Although we booked rooms on the non-smoking floor, there was unfortunately a strong smell of cigarette smoke. Unfortunately, Apple Pay is not accepted; only cash or physical Visa cards are accepted. Breakfast was okay, but the selection was not as extensive as we had expected. Overall, the stay was okay, but considering it’s the Shangri-La, it was somewhat disappointing."

"The location is wonderful. Did a night walk by e lake, and it was soooo therapeutic! Malls are walking distance too, with many iconic malls aroubd (eg: times square and eslite bookstore) Most importantly, the hotel is huge, beautiful and private, with an amazing view. Check-in was a breeze and special shoutout to Fiona Liu. Her service was fantastic, and she even gave me tips on Jinji Lake. Thanks to her, I had a super amazing time in the hotel. Even though I am a solo traveller, the experience was so awesome that I can't wait to bring my loved ones with me to experience the wonderful place and hospitality again!"

"The hotel is amazing and very clean. The staff especially the receptionist is very helpful. He is very cute too. Overall, I would recommend this hotel to the visitors and holiday goers in Suzhou. Lastly, I love the ambiance of the hotel. It has Chinese architecture which makes your stay extra special and i will not forgot their delicious breakfast too."

"I would call this hotel the best place in Suzhou! Staying in a hotel is about comfort and hospitality, and this hotel gives both 100%. Location. Extremely near to Shilu station, take exit 12, there is an elevator, as well. All major sightseeing spots are walking distance. Staff. Reception 24/7, all staff is friendly and most of them can speak English on a sufficient level, or with a mobile phone translation app. Rooms. We were traveling 2 adults and 3 kids, so booked 2 rooms. Hotel provided rooms very near and even changed one room, that was more convenient for staying with infant. Staying in rooms with a futon was an interesting experience. The hairdryer and all amenities provided are surprisingly high quality on a level of a posh hotel. Breakfasts. This is very special about this hotel. The variety of dishes (including ramen and mochi daily) is great and food is very very tasty, sending many thanks to the cooking staff. Additional facilities. Washing room with 2 washing machines and 2 drying machines helped to stay comfortable with clean clothes every day, that is important in a hot weather. Afternoon tea is a nice treat from hotel, when you can skip daytime hot period in a cool space. Overall the hotel is stylish and the convenience of the guests is thought out to the smallest detail. I highly recommend this hotel for staying in Suzhou."

"The hotel is located on very convenient area, clean and modern. Friendly reception and secure in and out. Recommended if you looking for a quality stay in this area."

"Situated at a good location near Suzhou museum n garden. Near to subway and Suzhou station. Staff service were excellent, very friendly day and helpful. Room is big, clean and well maintained."

"We had a great experience with the Hampton hotel back in the States a while ago. This one didn’t disappoint us at all. After check in, we were welcomed by a robot, which carried a plate of fresh fruits to our room. We basically just followed it for the direction. Yes, the robot can take the elevator by itself. The room we stayed was spacious and clean. The water pressure was as good as the U.S. counterparts. The breakfast was surprisingly tasty with the combination of East and West foods. After returning from the breakfast, we were surprised that the housekeeper had done her job even though we didn’t turn on the request light."