Name: Arima Kirari
Address: Kobe, Japan
Rating: 9

Japan

Tokyo

Osaka

Kobe

Kusatsu

Kagoshima City

Kyoto

Just finished reviewing my June booking, and now I'm here to write about July's. I've been coming to Tokyo almost every month recently, and I always choose this hotel.
I've probably been staying here longer than some of the staff have been working here, haha! 😂
The subway access is excellent and very close, so you don't have to walk far at all. The hygiene is great, and it's been well-maintained; I haven't noticed any significant changes over the years. The shower stall is also very convenient, no need to step into a bathtub. If nothing changes, I'll definitely keep coming back. I feel like it's been open for at least ten years now.

The location of the hotel is excellent just 5 minutes walk from the East side of JR Ikebukuro station.Keep in mind that there is  no elevator or escalator on this side so you have to carry your luggage upstairs (maybe it has but we didn't find it) Convenient store is beside the hotel by getting through the connecting door. There is a self locker room to keep your luggage before check in.
2 water bottles are provided every day. The room is clean and the bed is comfortable. We enjoyed staying here. Highly recommended.

The location is very good as it’s closed to the JR station. Also some restaurants are nearby. Easy to go airport by train as well. 

My room is a corner twin bed room so it’s not too small. The room is clean. But just the curtains cannot block all the sunlights during day time. Overall is a good place to stay.

Really enjoyed the stay as it’s so convenient with all the amenities surrounded the area!
Just outside Oimachi Station (exit A2) within 3mins walk and right above supermarket, Familymart and many eateries around!
Spa available within the hotel too! 
Will come back again!

The location is super convenient, which is a big plus.

The front desk staff were a bit cold and not very polite. I was quite surprised that when I asked where the elevator was, they didn't even look up and just gestured. That's a three-star experience for me.

There's a hotel convenience store which is really handy for snacks and other things. Five stars for that!

The interior facilities aren't new; they're just what you'd expect for the price, no pleasant surprises there.

It's not dirty, but I wouldn't say it felt particularly clean either. Three and a half stars for cleanliness.

The hotel is right next to a shopping mall, and close to everything. The room was a bit small, but it had everything I needed. The only downside was having to pay for disposable slippers, as the ones in the room were leather. The complimentary foot patches and face masks were a nice touch. The front desk staff provided service in both Japanese and English and were very friendly.

I enjoyed everything from the moment I walked in the hotel lobby. Customer service was amazing as they were all kind and paid individual attention to each guest. My room was quite comfortable for me. Yes, Tokyo rooms are small but I was very comfortable and I even dejected the room with the massage chair~ which I used almost every day 😎 Location was the best! I will DEFINITELY be returning to this hotel upon my next Tokyo stay. Thanks for the memories 🦋

If 100 is a perfect score, this hotel has its pros and cons. The convenient location and room size both deserve a 90. The shower water pressure and the service from most of the staff are at least an 80. However, you can clearly hear the subway from the room, and even with the small window handle adjusted up or down, the noise persists. During my two-night stay, one night I couldn't fall asleep until the subway stopped running in the middle of the night. The next morning, I was woken up by the noise around 7 AM. I groggily recorded a video, but my phone's microphone near the bed didn't capture it well. The actual sound is about one to two times louder than what's in the video. The room also didn't provide earplugs, which is quite unbearable – I'm deducting 70 points for this. There were noticeable marks on the room walls and the bathroom floor, so I'm taking off another 50 points. The carpet is old and somewhat damaged, and the room looks dingy. For a room that costs over 1500 per night, this warrants another 60-point deduction. So, this is a hotel with overly distinct pros and cons.

This is a stylish hotel in a good location.  The hotel is about 10 minutes walk from JR Tokyo station, however as I had a lot of luggage with me I took a taxi from Tokyo station, which cost about 1000 Yen. The entrance to the hotel is a little hard to see - there is an entrance at street level with an automatic sliding door. The door opens to reveal the entrance to a restaurant, you then have to turn left to find the lifts which only go to the 14th floor, where the reception is. After checking-in there are a different set of lifts that go to the floors where the guest rooms are. The reception area, as with the rest of the hotel is stylish - there was a lady dressed in Kimono to help guests at the lifts!
I had booked a single room , but I was upgraded to a double room free of charge. This room was a good size by Tokyo standards, with a separate toilet and a separate shower room with a bath. The washbasin was in the entrance hall, not in the bathroom.
There was no desk or office chair in the room, but there was a table and corner sofa. There were power and USB sockets by the bed.
As I wanted to use a laptop, I had to move the table close to the bed, so that I could plug the laptop into the power socket sit on the sofa. This wasn't the most comfortable arrangement!
I would also have preferred to have the wash basin in the bathroom rather than in the entrance hall. The floor tended to get wet where I walked from the entrance door to the bed area.
Even though this is a stylish hotel in a good location, with good staff and facilities I wouldn't stay here again. I need a work desk and chair to use a laptop which this room does not have. It is a boutique hotel rather than a business hotel, more suited to guests that don't need to work from the room.

I chose to stay at this hotel for a weekend. First, the location is great – very convenient for getting to Ginza, and there are plenty of dining options nearby, plus it's right next to a theater.

The room was a bit cramped. It would be fine for one person, but for two, it would be quite awkward. There was a massage chair in the room, but I didn't get around to using it during my two-day stay. The bathroom has a shower, which was acceptable.

The breakfast offered a good variety of dishes, but the portions for each item were very small, which made me a bit hesitant to serve myself. I can understand that they might be trying to avoid waste. On the bright side, the bread was replenished very promptly, and there was a coffee machine where you could make different types of coffee.

Near the front desk, there were complimentary tea bags and lotions available. Overall, the service attitude was excellent – very friendly and polite. Next time, I'll opt for a larger room.

We booked a quad room for our family of four, and everyone got a great night's sleep. Shopping at department stores and drugstores was incredibly convenient, and there were plenty of dining options nearby. The picture shows our first meal, which we randomly picked on the 8th floor right below the hotel – it was delicious! The public transport nearby can take you to any attraction you want to visit. Both check-in and check-out were self-service and easy to use.

Things to note:
1. Remember to ask the front desk for skincare products.
2. There's a microwave in the corner of the lobby for heating food.
3. For extra trash to be collected, you need to stick a yellow sticker (found behind the door) on the garbage bag.
4. There's no water in the room, but you can get drinking water in the lobby, or buy it daily from FamilyMart downstairs.

Oh, and the direct airport bus service is really a big plus! I'm not a travel expert, but following a guide made everything straightforward. I saw mixed reviews for this hotel, but I still wanted to share my genuine experience for others' reference. It's a hotel that can really save you travel time, and I'd definitely choose it again next time I'm in Osaka.

The hotel staff were incredibly warm and attentive, and the environment was clean and comfortable. The facilities were comprehensive and well-maintained. Our room was spacious and bright, with excellent soundproofing and soft bedding. The breakfast offered a great variety, and the location was very convenient. It's excellent value for money, and overall, I had a very satisfactory experience. I highly recommend it.

Location: Probably the only hotel located right inside Shin-Osaka Station. You don't even need to exit the station; just head to the north exit and you're there.
Facilities: The rooms are cramped. If you have large luggage, this isn't the place for you. Don't book a queen room for two people – you'll be constantly bumping into things just trying to move around.
Service: Mostly self-service, but there was a friendly guy at the front desk who spoke Chinese, and the service was good.

I definitely have to give this hotel a five-star review!

The location is unbeatable, right in the heart of the shopping district and next to the subway. There's a whole street of restaurants right behind the hotel, and it's super convenient after a day of shopping. Getting to and from the airport by bus is also very easy.

The cleanliness is outstanding, absolutely no complaints there.

The room type is on the smaller side, but perfect for one person. The bed and pillows are very comfortable, and it's great that you can open the window for some fresh air.

The hotel staff are incredibly nice, always with a smile during check-in and check-out.

There are just a couple of small things that could be improved. The door might not be very soundproof, as I heard noises outside my room late at night. Also, on the first night, around 2 or 3 AM, I opened the window and smelled a very strong, pungent odor from outside that lasted for a while; I'm not sure what caused it.

Overall, I highly recommend this hotel. The location, service, and facilities are all excellent. I think I even stayed at this very hotel many years ago when I first came to Osaka. All in all, a great experience, highly recommended!

The hotel's location is incredibly convenient, right across from Fukushima Station, with a direct Kanku Express line to the airport. It's also just a 3-minute walk to the Hanshin Line station for trips to Kobe. There are plenty of restaurants nearby, and the service is excellent. We booked two rooms, and they proactively arranged for them to be on the same floor. I'll definitely choose this hotel again when I visit Osaka.

Excellent stay! The staff were incredibly polite and attentive. While breakfast had fixed timings, it was still good. For Osaka, the room was quite spacious, and all three of us were very happy with it. The toiletries were Guerlain, and any issues we had were resolved promptly. The hotel is super close to Hankyu Sanbangai and the Umeda shopping district, and there are tons of restaurants nearby, even on the first basement floor. Transportation is also very convenient; the airport shuttle bus stop is just a block away.

The location is fantastic; you can see the hotel right from Fukushima Station. There's a food street downstairs and a Hankyu supermarket (definitely worth a visit if you have time! Lots of great, affordable stuff).

When we checked in, staff helped us use the self-service machine, and our luggage, which we'd sent ahead via Yamato Transport, was brought out to us at the same time.

The front desk area also provides complimentary toiletries like toothbrushes and combs, as well as tea bags, for guests to pick up themselves.

The room is small but has everything you need, though you can really only open one suitcase. 😂

Later, we needed to send our luggage to the airport. Luckily, we found a Chinese-speaking staff member, but we still had to fill out all the forms ourselves. I'm not sure why all the guides I read said the front desk would help with this. Since we can't write Japanese, it took us almost half an hour to fill out the three forms.

There's also a really delicious yakitori place near the hotel! I highly recommend checking it out.

The hotel's location is fantastic, right above Sannomiya Station, making it super convenient to get anywhere. The high-floor view is also stunning, and there's even a small massage chair which is a nice touch to unwind. Aside from the room being a bit small, I have no other complaints.

:) Thankful for the hotel shuttle service as the hotel is located after a really steep slope. Both onsen in hotel and the next building are good and clean.

:( Amenities didn't include facial cleanser and milk lotion. The pillows are too hard for me. The dinner plate arrangement setting appears to be dated - some of the food containers are old/ worn out with visible scratches on the surface. The menu is in Japanese wordings - will be good to provide English version.

Hankyu Hanshin

Columbus

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