Name: Resorts World Langkawi
Address: Langkawi, Malaysia
Rating: 8.2

Malaysia

Genting Highlands

Kijal

Langkawi

United Kingdom

Marston Green

We have stayed in this skyworlds hotel before when it was named as theme park hotel. Basically it is a 3 star hotel meant for families. So do not expect high service standards or amenities like a 4 or 5 stars hotel. Best thing about this hotel is next to the theme park and quick access to sky avenue where the main centre of genting highland. Also very close to food outlets and restaurants. As the hotel is near the road, expect vehicle noises throughout the day and night. Also close to the cable car station.

I stayed at First World Hotel recently and it’s truly the definition of a ”hub.” You cannot beat the location—it’s directly connected to SkyAvenue mall, the Skytropolis indoor theme park, and the ******. Everything is just a 5-minute walk away.

The Room: We stayed in aDeluxe Room. It was compact and functional, but very basic. No fridge or AC (though you don't need it with the Genting breeze). Note that the walls are thin, so if you have noisy neighbors, you’ll hear them.

The Experience: The check-in process is almost entirely automated via kiosks. It’s efficient if you have your QR code ready, but the lobby can feel like a chaotic airport terminal during peak hours.

Pros: Affordable, perfect location, plenty of food options nearby.

Cons: Very small rooms, long wait times for elevators, no in-room WiFi (unless you pay or stay in specific towers).

Verdict: Great for a budget-friendly weekend if you only plan to sleep in the room.

I chose this hotel primarily because I wanted to take the cable car up to Genting Highlands for a concert. The hotel provides a free shuttle bus service to and from the cable car station, which was very convenient. I stayed at this hotel over ten years ago, and I was surprised to see that it has been renovated with even more facilities now. It's perfect for nature lovers and families. This stay was only for one night, so I didn't get to experience all the amenities. However, I will definitely come back next time to fully enjoy the facilities and the peaceful environment here.

The room was comfortable and the staff was friendly. The view from the room was nice. The hotel was near with genting skyworld while need to walk around 10 to 15 minutes through the shopping area to get to the indoor theme park. The parking was not included. You need to pay max RM11 parking for a day. Breakfast buffet was so satisfying.

The stay was good, clean, and easy access to the mall, ****** and sky avenue. However be prepared for a 100m run from the entrance to your hotel room, it is actually wide enough and quite a nice walk 🤭 staff were well trained and attentive to any needs or questions you may have, not sure what amenities the hotel has as there wasn’t any that had directional cues for guests, so I’m guessing there aren’t any? I may be wrong

They were really nice to provide fruits on our first day, very nice hotel to stay in however.. television wasn’t working esp the television in the toilet doesn’t have a remote controller that works. Shower gel wasn’t sufficient to fill the bathtub either. Other than that, the room and service from staff were great. View was beautiful too

We still rated 5 stars as our stay was great overall. Just wanted to let you know that even though the ”DO NOT DISTRUB” sign was on, my friend saw staff and the manager opening her door room. Nothing was missing. The air conditioner also couldn't be adjusted, but everything else was fine.

Here’s a natural English translation along with a polished room review:

The room was spacious with a beautiful sea view, which we really enjoyed. It was generally well maintained, but the swimming pool had a few missing tiles, which could be dangerous to step on.

Overall, we had a pleasant stay thanks to the comfortable room and lovely view. However, some maintenance improvements, especially in the pool area-would make the experience even better.

The hotel itself is well located and has a certain charm. The furniture is quite old, but in a way it adds character to the place. The staff we interacted with were generally kind and polite.

However, we had a very upsetting experience with the Ramadan buffet restaurant.

We arrived at the hotel around 6:00 PM after a long day of travel with two flights (Phuket to Kuala Lumpur and Kuala Lumpur to Langkawi). My mother had been fasting all day for Ramadan and had not eaten or drunk anything.

When we saw that the restaurant was preparing the Ramadan buffet, my mother sat down hoping to break her fast there. Unfortunately we were refused and told that reservations had to be made one day in advance.

This was very surprising for us, as we had just arrived in the country and could not possibly have reserved the day before.

We were directed to another nearby restaurant, but after waiting more than one hour we still had not received any food. During that time my mother — who had been fasting all day — still had nothing to eat, and my two-year-old child was crying because he was hungry.

In the end, my mother was only able to eat about two hours after the time of breaking the fast.

Aside from this very difficult experience, the hotel itself is pleasant and the staff are friendly. However, I hope the management will consider being more flexible and understanding in situations like this, especially for guests observing Ramadan and families traveling with young children.

Resorts World Genting

Columbus

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