Name: BTG-NANYUAN WENCHENG Hotels
Address: Wencheng, China
Rating: 9.7

China

Ningbo

Jiaozhou

Wencheng

Cixi

Shaoxing

Luzhou

After a year, I'm back at the Nanyuan Hotel in Ningbo, and it's just as delightful as ever! Last year, I was won over by their thoughtful service and it stayed with me. This time, the stay was again perfect, so comfortable and reassuring. I was pleasantly surprised when they kindly upgraded my room for free during check-in! 👍

The hotel environment is elegant and clean, with a warm and comfortable ambiance. During my two-day stay, the service was thorough, detailed, gentle, and enthusiastic. All my requests were handled quickly and properly, showing their dedication and care. I truly felt a warm 'home away from home' experience.

This established hotel consistently delivers quality, with warm and attentive service. Its prime location is perfect for both leisure travelers and business stays. I sincerely recommend it to anyone visiting Ningbo. Next time I'm in Ningbo, I'll definitely choose Nanyuan Hotel again!

I really loved the overall style of the room, especially the large projector screen and the bathtub – they made for a fantastic experience. However, it was a holiday, so there were a lot of kids, and the hotel's soundproofing wasn't great. Even though we switched rooms mid-stay due to a small issue, the soundproofing in the new room wasn't much better. But when I called the front desk at night, they were very proactive in helping resolve the problem, and their service attitude was excellent. I'd definitely consider staying again during the off-season to fully enjoy it, as the scenery outside the hotel is quite beautiful.

True to its reputation as a five-star landmark in Ningbo, the Nanyuan Universal Hotel boasts excellent facilities. The rooms are spacious and quiet, with outstanding soundproofing. Smart curtains and a well-equipped work desk cater perfectly to business travelers. They even thoughtfully recommend local eateries and travel routes. The service is impeccable, striking the perfect balance and truly delivering that high-end 'home away from home' feeling. My stay was absolutely flawless!

The environment is quiet and peaceful, with lots of greenery around and no noise. The decor is simple and tasteful, without any cheap-looking ornaments. The room is spacious, the mattress is just right – not too soft, not too hard – and the pillows are soft. The bedding is skin-friendly and breathable. The bathroom has a wet/dry separation, hot water is stable, and both lighting and ventilation are excellent. Everything is meticulously clean with no strange smells, and the soundproofing is also good, making for a truly relaxing and comfortable stay. Front desk attendant Kitty provided very thoughtful and attentive service.

I booked the Mission Hills Lake View Suite in advance to celebrate my birthday. A few days before check-in, Manager Han proactively contacted me via WeChat to provide details like the location. After check-in, she personally escorted us to our room. Upon entering, I was immediately drawn to the birthday decorations and the birthday card on the table – it really showed the hotel's thoughtful service. The lake view from the suite was absolutely stunning! Manager Han also thoughtfully advised us on the best time to go to the buffet for dinner when the food selection would be most complete. When we returned to the room in the evening, we found eye masks and pastries on the bedside table; the turndown service was also excellent. Soon after, Manager Han delivered a cake. Among all the hotels I've stayed at, this is one of the few that genuinely gifted a proper 6-inch chocolate cake, which, as a chocolate lover, was perfectly to my taste. Overall, I was extremely satisfied with all the little details at the hotel. My family and I had a happy and relaxing birthday, and I would definitely consider staying here again!

. . . I talked to two different people on the phone and in person twice. I didn’t drink the paid tea. However, when I checked out, they chased me and charged me 😞. The concierge was useless. The man at the front desk who checked in on the first day was arrogant. The decoration style of the room is very shocking. It is glossy lacquered tiger-spot huanghuali wood-veneer style furniture, not matte. It is too rich and tasteless. The carpets and cabinets are old, and the coffee table and the end of the bed have sharp corners that can easily hurt people. The room is far from the elevator. At first, I asked that the swimming pool would be closed for two days. On the 15th, I asked and said that it opened yesterday. The management of the outsourced swimming pool was chaotic, their attitude was arrogant, and the environment was not good. There are many people in the swimming pool, it is small, noisy, old and dilapidated, the stones are cracked, and the experience is not good. I complained to Ctrip about the swimming pool and the environment, and wanted Ctrip to ask for two free breakfasts, but the hotel actually refused. I stayed there for four days and was so stingy.

But luckily I ordered it cheaply, you get what you pay for, cheap stuff doesn’t mean good stuff😄😃😂😁. The room was very clean and the cleaning staff was very responsible. The furniture is not practical, the small coffee table is rickety, the TV is too old and there are not enough clothes racks. The operation of water discharging from the bathtub is inconvenient, and there is only one buckwheat pillow. . . Fortunately, the service was okay and the issue was resolved. Anyway, don’t expect too much. Not as good as the Intercontinental Hotel, unprofessional and gross.

No bedside stool! Their official pictures are painted with shocking varnish, and they use a wide-angle lens. The modern room is big, but it's not that big, and it doesn't have that effect.

During breakfast, the staff member Lei Weiguo brought children's cutlery for the kids, providing meticulous and enthusiastic service! This stay was fantastic! The front desk was efficient and friendly, the room was clean and bright, and the bedding was soft and comfortable – I slept soundly all night. The soundproofing was excellent, the hot water in the bathroom was strong, and the location was convenient for getting around. I'll definitely come back next time!

The hotel boasts an excellent location near Dongqian Lake, very close to Xiaoputuo on the lake and Hanling Old Street. The hotel facilities are also quite good; it's a very comfortable hotel. The lovely young lady at the front desk was exceptionally kind, patient, and attentive, speaking softly and calmly – a pleasant sight and sound. The hotel breakfast was also excellent, nutritious, and varied, offering both Chinese and Western options. I felt a pang of reluctance to leave. Highly recommended; I'll definitely stay here again next time I'm in Ningbo.

• 設施新，配置高
酒店於2023年開業，整體較新。房間寬敞，標配小冰箱、乾衣機、負離子吹風機等。公共區域提供免費健身房、充電車位、茶室及自助洗衣房，對自駕和家庭出遊非常友好。

• 位置便利，生活氣息濃
位於象山城區（丹西街道天安路658號），周邊餐飲、商圈密集，生活便利。距離象山多個海邊景點不遠，適合作為自駕遊玩的落腳點。

• 衞生與舒適度好
房間整體乾淨整潔，床品舒適，住得舒服且安靜。乾濕分離的衞浴設計和免費洗浴用品也獲得了不少好評。

⚠️ 潛在問題

• 個別服務細節待提升
還在早餐用餐就有服務員就問餐具是否可以可以收現象。

• 部分設施存在瑕疵
少數房間可能遇到電視較舊、水壓不穩定（尤其在用水高峯期）、淋浴房地面濕滑無防滑墊等問題，存在一定的安全隱患。

• 歡迎水果請客圖片
蘋果未洗，全是泥土。

I stayed at the Nanyuan Zhaobaoshan Hotel for a business trip, and it exceeded my expectations in every way. The room was meticulously clean, with no dust or odd smells in the corners. The hotel's overall environment is quiet and elegant, offering a peaceful retreat from the hustle and bustle, ensuring an undisturbed rest. The front desk and room service were prompt and the staff were gentle and polite. The in-room amenities were complete and worked well, and the bedding was soft and comfortable. It was perfect for resting up during a business trip, offering incredible value for money. Highly recommended!

My experience at Shanghe Nanyuan Hotel far exceeded my expectations! The new Chinese-style courtyard environment is elegant and serene, and the facilities are all brand new and spotless. The guest rooms are spacious, the bedding is soft, and the soundproofing is excellent. The bathroom has a separate wet and dry area. The front desk service was thoughtful and attentive, and they even offered complimentary fresh fruit upon check-in. The buffet breakfast offered a wide variety of dishes. There's free parking for those driving, and it's a short drive to the Silk Road Thousand-Year Performance, making it convenient to visit Shanghe Pearl. It's my top choice for a vacation stay, and I'll definitely stay here again next time I'm in Jiaozhou.

The hotel is very new. Although the location is relatively remote, the environment is good and quiet. The rooms are clean and hygienic. The service staff are enthusiastic and considerate. When booking the room, I didn't find that breakfast is not included. The restaurant provides breakfast for a week. Although the breakfast is relatively simple, it is enough. Yes, fruit was given as a gift after check-out.

I stayed at the Wencheng Hotel a few years ago. It was an old hotel, but I appreciated the service. This time, I was originally staying at the Sunshine Holiday Hotel when I returned to my hometown, but seeing the newly renovated Wencheng Hotel across the street, I decided to stay there for two days. The hotel has a grand decor, and the service is as good as ever (even more attentive than before). It has a dedicated parking lot, the rooms are quite large, clean and tidy, and the breakfast is plentiful. I've uploaded a video so those interested can see it for themselves. Overall, I was very satisfied with my stay.

BTG Nanyuan

Columbus

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