Name: The Ritz-Carlton Shanghai, Pudong
Address: Shanghai, China
Rating: 9.5

Indonesia

South Jakarta

United Arab Emirates

Dubai

China

Shanghai

Beijing

Bali

Qatar

Doha

One of the highlights of our stay at The Ritz-Carlton Jakarta, Mega Kuningan was definitely the lounge experience. The lounge staff were all fantastic - warm, attentive, and genuinely friendly. They went out of their way to make sure everything was perfect, always greeting guests with a smile and remembering small preferences, which made the experience feel very personal.

The service was consistent throughout, whether during breakfast, afternoon tea, or evening cocktails. It really elevated the overall stay and made us feel well taken care of. A big thank you to the lounge team for their exceptional hospitality - we'll definitely be looking forward to coming back.

The rooms were another standout feature.. spacious and very comfortable. There was plenty of room to relax, and everything was kept spotless. Combined with the luxurious amenities, it made unwinding after a long day effortless.

We visited for our 1st wedding anniversary! Thank you for the excellent service! The staff were incredibly attentive, and we felt comfortable throughout our entire stay. The room was clean and luxurious, allowing us to truly enjoy our special occasion. We would definitely love to stay here again.

The location and cleanliness are good. However, there is no universal power point in the room, which is something Ritz rooms normally provide. Housekeeping service provided after we requested it. It would be more convenient if these could be improved.

The location is excellent, the room is spacious, and the staff are incredibly warm and welcoming. Every time my son walked by the front desk, they'd offer him juice. Once, my son asked for a rubber band to play with, and the staff member brought him a whole big bundle – it was hilarious! 😂 The overall decor has an 'old money' vibe, and the lobby is adorned with many humorous takes on classic oil paintings. Most of the guests coming and going seemed to be business elites. There's a metro station right outside the door, and it's quite close to Dubai Mall – you can actually walk there. The only minor downsides are that the facilities are slightly dated (though still perfectly fine), and driving is a real pain. Because it's so central, you can get stuck in traffic for half an hour right outside the hotel during peak morning and evening hours (no exaggeration!).

Neat, comfortable, safe, excellent location

We had a fantastic stay at The Ritz-Carlton Dubai, and it turned out to be one of our most memorable hotel experiences ever.

At first glance, the property may look a bit “old school” in design — and yes, some modernization might be needed soon — but once you spend time here, you realize it has something far more valuable: true warmth, character, and heart. In a world of glossy “design hotels” that often feel empty in spirit, I would choose this one any day.

A huge compliment goes to the housekeeping team, especially Sachith Karan, who did an outstanding job every day. The room was spotless, beautifully arranged, and filled with thoughtful touches. Sachith’s professionalism and genuine care made a real difference and truly reflected the Ritz-Carlton spirit.

The grounds are breathtaking — lush gardens, peaceful walkways, and multiple pools that even have well-placed shade, which is perfect in the Dubai heat. There are activities and games to enjoy throughout the property, making it ideal for both relaxation and fun.

The food here is excellent across the board, but a special mention must go to the Arabic outdoor restaurant on-site — it’s pure magic. The atmosphere, the flavors, the setting under the stars — it captures the essence of Dubai in the most beautiful way.

Most of all, the team makes this hotel what it is. Every staff member is kind, attentive, and genuinely caring. You never feel like just another guest — you feel truly welcomed and valued.

In short: while it may not have the ultra-modern look of some newer hotels, The Ritz-Carlton Dubai shines where it truly matters — heart, hospitality, and unforgettable atmosphere.

⭐️⭐️⭐️⭐️⭐️
Highly recommended.

I've always wanted to experience The Portman Ritz-Carlton, Shanghai. After all, the hotel's location is truly unbeatable, and as a fan of The Ritz-Carlton, I had certain expectations for its service.

First off, the location is truly beyond words. It's right in the heart of West Nanjing Road, with Plaza 66, the Exhibition Center, and Kerry Center just outside the door. Shopping and dining are incredibly convenient.

Secondly, I specifically booked a room with Executive Lounge benefits, and as expected, The Ritz-Carlton's executive privileges were exceptional. Besides five meals a day (the evening canapés were especially good), I also made use of the luxury car pick-up and drop-off service within a 2-kilometer radius of the hotel.

Finally, I must especially highlight the hotel's service. Although the hotel's facilities are showing their age and can't compare to many newly opened hotels, the overall service truly added a lot of value. I'd like to extend a special thanks to Audrey, the Assistant Front Office Manager, who was incredibly kind, efficient, and thoughtful. She perfectly arranged all the needs for our stay with a child. Coincidentally, it was Qixi Festival (Chinese Valentine's Day), and she thoughtfully sent flowers, which absolutely enhanced the romantic atmosphere.

In summary, great location, excellent service, and a comfortable stay. I will definitely be back!

This is my second time at the Ritz-Carlton Pudong, and the facilities are, as expected, top-notch. Since I have a flight to the UK in two days, I decided to spend both days fully enjoying the hotel experience. The concierge team thoughtfully prepared extra bottled water for me in advance, and also gifted me a little lion charm and a personalized room key. The handwritten card was a truly warm and sincere touch, showing they remembered details I had mentioned, and they even helped me with restaurant reservations. I also took the opportunity to experience the Ritz-Carlton spa. While the price might be a bit higher, the quality of service and the staff's attitude are absolutely impeccable.

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