Name: The Ritz-Carlton Shanghai, Pudong
Address: Shanghai, China
Rating: 9.5

Indonesia

South Jakarta

United Arab Emirates

Dubai

China

Shanghai

Beijing

Bali

Qatar

Doha

One of the highlights of our stay at The Ritz-Carlton Jakarta, Mega Kuningan was definitely the lounge experience. The lounge staff were all fantastic - warm, attentive, and genuinely friendly. They went out of their way to make sure everything was perfect, always greeting guests with a smile and remembering small preferences, which made the experience feel very personal.

The service was consistent throughout, whether during breakfast, afternoon tea, or evening cocktails. It really elevated the overall stay and made us feel well taken care of. A big thank you to the lounge team for their exceptional hospitality - we'll definitely be looking forward to coming back.

The rooms were another standout feature.. spacious and very comfortable. There was plenty of room to relax, and everything was kept spotless. Combined with the luxurious amenities, it made unwinding after a long day effortless.

Very attentive staff. They read our message that we came to hotel to celebrate our 10th year friendship. There were little touches of surprise during breakfast and dinner. Customised pancakes and chocolate ice cream! And even prepared a cake in hotel room and wishez written on the mirror. Incredibly touched! Not forgetting a mini gift (2 lion plush toys)when we checkout!  Room is big and expected of ritz Carlton, the classic bathtub by the window and tv. Cleanliness is top notch, highly recommend. Special mention to Pricilla. Thanks for making our stay so comfortable and checking on us.

The location and cleanliness are good. However, there is no universal power point in the room, which is something Ritz rooms normally provide. Housekeeping service provided after we requested it. It would be more convenient if these could be improved.

The location is excellent, the room is spacious, and the staff are incredibly warm and welcoming. Every time my son walked by the front desk, they'd offer him juice. Once, my son asked for a rubber band to play with, and the staff member brought him a whole big bundle – it was hilarious! 😂 The overall decor has an 'old money' vibe, and the lobby is adorned with many humorous takes on classic oil paintings. Most of the guests coming and going seemed to be business elites. There's a metro station right outside the door, and it's quite close to Dubai Mall – you can actually walk there. The only minor downsides are that the facilities are slightly dated (though still perfectly fine), and driving is a real pain. Because it's so central, you can get stuck in traffic for half an hour right outside the hotel during peak morning and evening hours (no exaggeration!).

We had a fantastic stay at The Ritz-Carlton Dubai, and it turned out to be one of our most memorable hotel experiences ever.

At first glance, the property may look a bit “old school” in design — and yes, some modernization might be needed soon — but once you spend time here, you realize it has something far more valuable: true warmth, character, and heart. In a world of glossy “design hotels” that often feel empty in spirit, I would choose this one any day.

A huge compliment goes to the housekeeping team, especially Sachith Karan, who did an outstanding job every day. The room was spotless, beautifully arranged, and filled with thoughtful touches. Sachith’s professionalism and genuine care made a real difference and truly reflected the Ritz-Carlton spirit.

The grounds are breathtaking — lush gardens, peaceful walkways, and multiple pools that even have well-placed shade, which is perfect in the Dubai heat. There are activities and games to enjoy throughout the property, making it ideal for both relaxation and fun.

The food here is excellent across the board, but a special mention must go to the Arabic outdoor restaurant on-site — it’s pure magic. The atmosphere, the flavors, the setting under the stars — it captures the essence of Dubai in the most beautiful way.

Most of all, the team makes this hotel what it is. Every staff member is kind, attentive, and genuinely caring. You never feel like just another guest — you feel truly welcomed and valued.

In short: while it may not have the ultra-modern look of some newer hotels, The Ritz-Carlton Dubai shines where it truly matters — heart, hospitality, and unforgettable atmosphere.

⭐️⭐️⭐️⭐️⭐️
Highly recommended.

Neat, comfortable, safe, excellent location

Overall a nice stay with a few hiccups along the way. •Beautiful room but the AC wasn’t blowing cool air as needed, but I was provided an option to move or a large fan for my room~ thank you. As a complimentary thank you a beautiful bottle of champagne was sent to my room. I appreciate that gesture. 
•Breakfast was delicious. 
•When calling a car, plan to wait as the que can take awhile due to the central location. ( watch your time) 
Thanks for a nice stay overall.

They gave us an ideal room with a view of the Pearl Tower! The service was excellent; they really went out of their way to help us due to our flight cancellation because of a typhoon. At the reception, there were Russian-speaking hostesses, and the local hostesses also spoke decent English.

The rooms truly felt like heavy luxury! Everything worked perfectly.

On the downside, breakfast was very specifically Chinese, you really had to pick and choose what to eat to avoid food you weren't accustomed to. Also, the hotel allegedly miscalculated our stay twice, increasing the cost retroactively each time. Another unpleasant detail is that booking this hotel through Trip.com is considered a pre-booking, and you will effectively be charged twice at the hotel itself, plus a deposit for your stay. The pre-booking amount will only be refunded a few days after checkout – just be prepared for this.

Ritz Carlton

Columbus

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