Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 14, 2026|Classic Harbour View Room Twin
Anonymous UserI chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay.
However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience.
Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
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Price per night from:€102
Posted on Jul 20, 2026|Standard King Room
Guest User
The environment is clean, and the breakfast buffet is delicious and varied. The location is just right, a 5-10 minute walk to the dining and entertainment streets in Cairns city center. Dinner at the coffee bar was also quite good.
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Price per night from:€115
Guest User
Very nice location with a gorgeous view of ocean and Esplanade, very good breakfast and friendly staff
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Price per night from:€90
Posted on Jun 9, 2026|Guest King Room
Asha92Cannot recommend Doubletree and it's staff enough. After spending several months in hotel accommodations throughout the cairns region, this hotel takes first place by a long shot.
From the warm cookie at check-in, to the stunning gardens and presentation, the room was spacious and very clean. Every staff member was friendly with truly standout customer service (a rarity nowadays)
The manager on duty Luse went above and beyond to assist us, we will be raving about her and her staff to everyone we know for a long time. Not a single fault, and we will most certainly be returning as soon as we can. Thank you to Luse and the staff for a memorable and standout experience, if I could select more than 5 stars I would.
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Price per night from:€104
Guest User
Lovely pool to swim in. Comfortable room and bed. Breakfast buffet delicious. Good location. Would recommend this.
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Price per night from:€89
Posted on Apr 22, 2025
Guest User
Great location in CBD, short walking distance to Wharf for most activities, restaurants and food outlets.
Apartment is quite spacious, 1 bedroom with ensuite and extra bathroom and equipped with all kitchen appliances, dishwasher, washing machine, dryer, iron etc.
Service was ok as reception/service was mostly not available due to public holidays, didn't need much of service as such.
An unpleasant experience when found dead cockroach on arrival and live cockroach few times during the stay, otherwise apartment was quite clean.
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Price per night from:€224
Posted on Aug 22, 2026|Standard Twin Room
Guest UserThe hotel room was clean and tidy, well-maintained. The location is excellent, very close to the cruise terminal, making boat trips incredibly convenient. There are plenty of amenities nearby, so getting around and finding food is easy. The service was also great. It's a fantastic choice for a visit to Cairns.
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Price per night from:€85
Posted on Aug 8, 2025
QING HUA
Very good location. Room is big and clean. Very close to the airport still very quiet.
Happy to recommend it.
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Price per night from:€122
Posted on Jul 3, 2025
Guest User
Overall good, but a very strong paint smell in the room, there also was a bad smell coming from toilet. There was a large spider on the wall in the bathroom. The balcony was very dirty as if it has never been cleaned. But the customer desk personnel were very friendly, courteous and helpful. Next stay we will book an apartment room instead of single room. But overall it was pleasant apart from the abovementioned.
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Price per night from:€70
Posted on Sep 28, 2026|Superior Studio (ocean view)
Guest User
We had an excellent 5-night stay with a lovely ocean view. The room was quite spacious, with a comfortable bed and a clean bathroom. The shower had good water pressure, however the drain was quite small and the insect screen above the window was broken, leaving it quite open for bugs and insects to enter. Aside from that, the overall room experience was very good. It would have been even better if basic amenities such as toothbrushes/toothpaste and slippers were provided for the price we paid. Breakfast was good and we appreciated that our vouchers could be combined and used together. One of the main drawbacks however, was that there was no housekeeping at all during our entire stay. Even having the room serviced once during the stay would have been appreciated. That said, we were always able to request fresh amenities from reception without any issues.
The hotel also has convenient and secure underground parking. Overall, we had a pleasant stay and definitely recommend to others.
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Price per night from:€79