Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 28, 2025
Guest UserThe atmosphere of the hotel was relaxed and family-friendly, the staff were fast, polite and attentive. The location is very convenient, within a few minutes walk to the pier, night market and supermarket, etc. Restaurants are all around, you can also find some massage shops nearby, easy to get to anywhere we need to, a very satisfying stay during our Christmas break.
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Price per night from:€246
Posted on Jan 9, 2026
Jaime94Love the experience, the facilities were immaculate and service of the staffs as well! I really loved the outdoor lagoon, fits the experience in cairns perfectly!
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Price per night from:€345
Posted on Feb 19, 2026|Hilton Deluxe King Room
ShenxianshengThe hotel facilities are a bit dated, but it wins on brand and location, right next to the pier. Boarding boats, jet skis, and the Nautilus helicopter 🚁 are all within walking distance, and the night market is also very close. We checked in with three people, and the front desk said that a 15-year-old child would be charged extra for an additional bed. However, the front desk only collected the money and didn't inform housekeeping to add extra slippers and towels. The service awareness needs improvement. When the extra bed was added, the housekeeper moved the main bed in the room, revealing a dirty carpet underneath that hadn't been cleaned in a while. I have to criticize the hotel for this. Neither of these issues should be mistakes made by a Hilton brand.
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Price per night from:€169
Posted on Mar 13, 2026
Guest UserThe air in Cairns is really good, and the hotel facilities are complete with beautiful scenery. It's within walking distance to the pier, and there are many delicious and varied food options nearby. I really wish I could have stayed a few more days.
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Price per night from:€182
Posted on Dec 14, 2025
J小米
I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Price per night from:€153
Posted on Feb 15, 2026|Guest Two Double Room
TaiyizhenrenStaying at the DoubleTree by Hilton Cairns for 3 nights across two rooms, I genuinely feel it offers exceptional value for money!
Upon arrival at the front desk for check-in, we were immediately greeted with warm chocolate chip cookies. Having just gotten off the plane and feeling a bit hungry, it was such a welcoming touch. The front desk staff was incredibly friendly and thoughtfully arranged for our rooms to be on the same floor, which was incredibly convenient for traveling with elderly parents and children.
The rooms themselves were clean and tidy, with good views and scenery. Breakfast was fresh with a wide variety of choices, and the service staff were all very friendly. Downstairs, there's a restaurant and a ping-pong table, which our kids absolutely loved playing with. Unfortunately, we didn't get a chance to try the swimming pool.
Its location is another huge plus:
Right across the street is the aquarium, and it's just a 5-minute walk to the beach. Walking to the marina for boat trips takes about 10–15 minutes, making it convenient to get everywhere.
Overall, the experience was fantastic. For family travelers, this is absolutely the perfect choice!
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Price per night from:€159
Posted on Apr 23, 2025|King Room
MrMrLReasonable price for a wonderful service
Highly recommend everyone to stay in Heritage Cairns. The staff was responsive to our night arrival and everything was pretty smooth. The rooms were clean and the WiFi connection is stable too.
The staff kindly arranged a suitable room for my mum who was not good at walking. Moreover, the staff let us use the shower room with towel and amenities even we had already checked out that day. Many thanks for their hospitality!
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Price per night from:€114
Posted on Jan 14, 2026|Two Double Beds Standard Sea View
Guest UserThis is a really nice hotel. You can see the sea right outside the door. The hotel is well-equipped and the swimming pool at night is very beautiful. I especially want to praise the service attitude of the hotel. The staff are all very friendly. Because my friend's birthday was coming and I didn't have time to prepare a cake, they specially provided a cake storage service, which was of great help to us. In addition, they kindly prepared umbrellas for us on rainy days. It's a hotel worth recommending!
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Price per night from:€164
Posted on Feb 24, 2026
HazelS
Great hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing.
Walking distance to all restaurants and major shops.
They make good coffee in the hotel bar too!
They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them.
Friendly staff and overall a great home for us while we visited Cairns!
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Price per night from:€168
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
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Price per night from:€164