Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 5, 2026|Deluxe Two Double Room
Anastasia.TThe rooms were clean, but very small with low ceilings. Upon arrival, there was only one small carton of milk in the fridge, perhaps because the room was prepared earlier, for which I'm very grateful to the front desk staff. A big plus is the hotel pool, which has a sandy entrance on one side. However, the pool is shallow, so adults need to be careful not to scrape their feet on the rough bottom. Late check-out is available for an extra fee, which is very convenient if you're traveling with children and have a late flight. The airport is just 10 minutes away. Cairns Aquarium is nearby, and there's a large shopping center three blocks away. The promenade is two blocks away. Overall, it's good value for money, but don't expect perfect cleanliness or service.
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Price per night from:HK$1,223
Posted on Sep 4, 2026|Standard Queen Room
Guest UserPerfect for extended stays! The twin room has a microwave, and they also provide plates and cutlery. There's a supermarket just a 5-minute walk away, so it's great for breakfast or if you get tired of Australian food and want to grab some takeout. The laundry facilities are also super convenient at only $4! Parking was $20.
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Price per night from:HK$1,067
Posted on Jun 2, 2026
Guest UserOur family of three needed two rooms, and this place offered good value for money. The downsides were the lack of cooking facilities, specifically a stove, and no washing machine, dryer, or even a place to hang swimsuits. We rented a family room, and there were small steps between the bedroom, main living area, and bathroom, which we had to be mindful of. The property is older, despite being renovated. The front desk offered 24-hour service.
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Price per night from:HK$1,024
Posted on Apr 22, 2025
Guest User
Great location in CBD, short walking distance to Wharf for most activities, restaurants and food outlets.
Apartment is quite spacious, 1 bedroom with ensuite and extra bathroom and equipped with all kitchen appliances, dishwasher, washing machine, dryer, iron etc.
Service was ok as reception/service was mostly not available due to public holidays, didn't need much of service as such.
An unpleasant experience when found dead cockroach on arrival and live cockroach few times during the stay, otherwise apartment was quite clean.
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Price per night from:HK$2,406
Posted on Aug 29, 2026|Superior King Balcony Room
miho1005The location is excellent, about a 5-minute walk to the ferry terminal. There are also many supermarkets and restaurants nearby, and both the Kuranda Railway station and the weekend market are within walking distance. There were two Japanese women at the front desk when I was there. They were very kind and helpful, which made me feel at ease (though they might not always be there). The lounge space on the second floor was also great for taking a short break or organizing my luggage before leaving. I had a room with a balcony and could see a beautiful sunset. The facilities felt a bit old, but overall, I think it was a good stay. For Australia, it offered great value for money and contributed to a wonderful trip.
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Price per night from:HK$948
Posted on May 28, 2025
まろにーめん
The room was very clean. However, I can hear a lot of noise in the next room, probably because the walls are a little thin. I woke up around 3 o'clock in the middle of the night with the sound of the shower in the next room.
It took about 40 minutes to walk to the center of Cairns. It was hard to walk in the hot sun, but it was a good exercise.
It was good that everyone in Pront was polite. Even before check-in, he was willing to keep his luggage and arranged a taxi.
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Price per night from:HK$1,260
Posted on Aug 22, 2026|City Room
Guest UserThe location is super convenient, just a few minutes walk to the seaside promenade. Getting to the pier is also a breeze, about fifteen minutes, and you get to enjoy plenty of ocean views along the way. It's also very close to Cairns city center.
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Price per night from:HK$754
Posted on Mar 29, 2026
Guest User
We enjoyed our stay here very much.
Next time though I would ask for pool side as I think it would have been quieter than the street side with the mountain view.
Very good breakfast both at the hotel and the one that was provided down the street at the cafe. It was a bit rushed at the café if you have an early morning departure for an activity. We had to take it to go a couple times.
The room was spacious and we could get clean towels each day or as needed as there was no housekeeping for our 5 day stay.
Pool was nice and hardly anyone using it when we were there.
We definitely recommend this hotel. Good price too for our stay with the breakfast!
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Price per night from:HK$833
Posted on Sep 3, 2026|Premium King Plus Room
123-travellerThe hotel's location is in the city center. My flight arrived early, so I took an Uber from the airport for AU$30 (it can be as cheap as AU$20 during off-peak hours), arriving at the hotel around 12:00 PM. The front desk informed me that check-in wasn't possible until after 2:00 PM, which is standard policy. However, I was also told that luggage storage wasn't free and would cost AU$6 to use a locker. I've stayed at many hotels where luggage storage is complimentary for guests, so this charging policy felt quite unfriendly. Thankfully, I didn't have much luggage, so I just took it with me to grab some food before coming back to check in.
After checking in, I noticed other issues:
1. The Wi-Fi signal was very weak, almost non-existent during the day (it was sometimes usable at night). When I asked the front desk, they said there was nothing they could do. I ended up using my China Mobile data (capped at 30 RMB/day, which was acceptable). There was a router-like device in the room, but the front desk said it was only for connecting the phone and not related to the internet.
2. The bathroom sink faucet was too low, so I had to use the showerhead to fill the electric kettle.
3. The toilet seat was installed at an awkward angle and wouldn't stay up on its own; you had to hold it, which was quite strange.
4. The door's soundproofing wasn't very good; I could hear people talking in the corridor late at night.
On the positive side: The staff tried their best to provide good service, but the issues with the hardware were beyond their control. Although the hotel equipment was a bit old, the room was spacious with a private bathroom. The in-room facilities were quite comprehensive, with multiple USB charging ports (which are not common in Australian hotels). The room was also clean, tidy, and quiet. After 6:00 PM daily, a password was required to enter the main hotel door, which felt secure. Directly opposite the hotel, across the road, was a Woolworths supermarket (6:00 AM - 10:00 PM), and there were plenty of dining options nearby. Most departure points for Great Barrier Reef day trips at the Reef Fleet Terminal were a 10-minute walk away. The hotel's greatest asset is its location, followed by its relatively cheap price and spacious rooms with private bathrooms. Despite these various issues, personally, I might still choose to stay at Hides again next time I'm in Cairns.
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Price per night from:HK$550
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
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Price per night from:HK$830