Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 19, 2026|Hilton Deluxe King Room
ShenxianshengThe hotel facilities are a bit dated, but it wins on brand and location, right next to the pier. Boarding boats, jet skis, and the Nautilus helicopter 🚁 are all within walking distance, and the night market is also very close. We checked in with three people, and the front desk said that a 15-year-old child would be charged extra for an additional bed. However, the front desk only collected the money and didn't inform housekeeping to add extra slippers and towels. The service awareness needs improvement. When the extra bed was added, the housekeeper moved the main bed in the room, revealing a dirty carpet underneath that hadn't been cleaned in a while. I have to criticize the hotel for this. Neither of these issues should be mistakes made by a Hilton brand.
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Price per night from:THB 6,526
Posted on Mar 13, 2026
Guest UserThe air in Cairns is really good, and the hotel facilities are complete with beautiful scenery. It's within walking distance to the pier, and there are many delicious and varied food options nearby. I really wish I could have stayed a few more days.
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Price per night from:THB 7,002
Posted on Dec 14, 2025
J小米
I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Price per night from:THB 5,912
Posted on Mar 1, 2026|Superior King Balcony Room
SuperDave37⭐️⭐️⭐️⭐️⭐️ 5‑Star Review: Pacific Hotel Cairns
We had an excellent stay at Pacific Hotel Cairns. Max at the front desk was outstanding—warm, attentive, and genuinely helpful from the moment we arrived. Mila was also wonderful and made us feel very welcome.
Our room was clean, spacious, and brightly lit, with a comfortable layout and a balcony that opened to lovely views. The location couldn’t be better: easy walking distance to major tour departure points, the Esplanade, and many great restaurants. The convenience of a self‑service laundry room was another big plus during our travels.
Overall, this hotel delivered comfort, convenience, and exceptional service. Highly recommended for anyone visiting Cairns.
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Price per night from:THB 5,457
Posted on Jun 22, 2026
Salted BroadbeansThe unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.
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Price per night from:THB 3,630
Posted on Feb 24, 2026
HazelS
Great hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing.
Walking distance to all restaurants and major shops.
They make good coffee in the hotel bar too!
They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them.
Friendly staff and overall a great home for us while we visited Cairns!
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Price per night from:THB 6,492
Posted on Feb 8, 2026
Guest User
Front counter were friendly and accommodating. Location was close to everything.
Facilities and grounds were well kept. Just didn’t like having to take used towels down and hand them to reception and exchange for clean ones.
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Price per night from:THB 5,140
Posted on Oct 2, 2023|Hotel Room Esplanade View
Guest UserThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
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Price per night from:THB 6,789
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
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Price per night from:THB 6,338