Cairns Hotels with Parking

We stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team. Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception. The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited. There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from. The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn. On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.

Choosing The Benson Hotel for my Cairns trip was a brilliant decision! The location is absolutely superb – super close to the airport, just about a 15-minute taxi ride. It’s also only a 10-minute walk to the Lagoon Pool and the Marina, making it incredibly convenient for an evening stroll along the waterfront to the pool for a swim, or heading to the Marina to catch the sunset. The surrounding area is incredibly well-equipped too: right outside the hotel, you’ll find a huge variety of restaurants, from local seafood specialties to Asian cuisine, so you can try something new every day. There’s also a large supermarket nearby, perfect for grabbing fruits, snacks, or travel essentials. Shopping here gets full marks! The hotel rooms are spacious and bright, with all the amenities you could need, including air conditioning, making it feel just as comfortable as home. The front desk service was exceptionally thoughtful and attentive; they patiently recommended nearby attractions and restaurants, and any issues were resolved quickly. In short, this stay far exceeded my expectations. I will definitely choose The Benson Hotel again on my next visit to Cairns! I highly recommend it to anyone looking for convenient travel and comfortable accommodation – you won’t be disappointed!

The Executive Seaview Room was excellent value for money. The room had ceilings over 3 meters high, which made it feel incredibly spacious. The breakfast and dinner, along with all-day tea, snacks, and evening drinks, were all of a very high standard. We stayed for 3 nights, and there were no repeated dishes. The Executive Lounge is on an exclusive floor, so there were no other guests to disturb us, making it quiet and the restaurant uncrowded. The hotel also thoughtfully provided complimentary champagne and chocolates packaged from Cairns. Furthermore, the hotel's location is superb, within walking distance to the pier, city center, and night market, which is extremely convenient.

The staff were incredibly friendly. Also, I felt very secure and at ease knowing that a card key was required to enter both the hotel entrance and the rooms, which is a great security feature. The $10 dinner at the attached pub, which was pizza when I went, had a crispy crust and was absolutely delicious – I was extremely satisfied.

This place is perfect for long-term stays or for those renting a car! ♥ I stayed in a room with a kitchen and washing machine because I wanted to cook with local ingredients in Cairns. There's a Coles (supermarket) nearby, so I had no trouble finding food and drinks. The glasses, cups, cutlery, pots, rice cooker, and various cooking utensils were all perfectly stocked. 🤗 Things I brought from Japan for the kitchen: ↓ Chopsticks, plastic spoons, forks Salt, pepper, herb salt Yakiniku sauce Dressing (small convenience store size) Wakame soup (instant) Wasabi Cooking oil Mentsuyu (noodle soup base) Dish soap About 20 small garbage bags for food waste About 20 plastic bags that can hold two 2-liter bottles Alcohol wet wipes (25 sheets) *Can be used for cleaning 🫩 Things I didn't particularly use: ↓ Plastic spoons and forks 🥲 Things I wish I had brought: ↓ Sponge Steel wool Instant miso soup (I had it ready but forgot to bring it 😣) 👙 Regarding the Pool 🌴 There are 3 pools, one of which is heated. Please bring towels from your room. Regarding Trash. There's a trash disposal area near the entrance. No sorting is required, so just put everything in. 🫙🥫🍎🐟️ 🚘️ Regarding Parking 🚙 The rule is to park wherever there's an empty spot. What if there's no space? (lol) It was crowded, but I managed to find a spot. 🧺 Regarding the Washing Machine 👕👖 I brought gel laundry detergent pods. I did laundry twice during my 5-night stay. There wasn't a dedicated place to hang clothes on hangers, but I managed to dry them somehow. There were some drying options, but not enough. I think there were about 12 hangers in the room. At check-in, there was a Japanese staff member at reception, which was a great help. 💆 Reception hours are Mon-Fri 7 AM - 7 PM. I forgot the weekend hours. 😓 *As mentioned above, early check-in is not possible, so for those arriving early in the morning, I recommend staying one night at a hotel that offers early check-in.

I expected much better from a hotel carrying the Ramada name. We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help. After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter. Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words. I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered. The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised. The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient. Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

Felt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean

Luggage storage is provided by coin lockers located a little behind the front desk. For the 'Large' size locker, two large suitcases fit inside. They only accept $2 coins, so while you can get change at the front desk, it's easier if you prepare them in advance. The hotel is conveniently located directly opposite Woolworths, so shopping is easy, and Cairns Central is only about a 10-minute walk away, making it super convenient. The facilities are a bit old, and since it's on a main road, I occasionally heard the street cleaner early in the morning. So, it might not be suitable for light sleepers.

The room facilities are relatively old and the lights are dim. Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality. The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery. The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks. A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.