Shenyang Hotels with Breakfast

I came to Shenyang with my elders and chose the Northeast Asia Hotel. The hotel hallways are smooth, making it easy to get in and out, and the room has good natural light. At night, the view outside the window was soft, and my elder stood by the window for a long time, admiring it. The room was very clean, with no dust. The front desk service was very patient and explained everything slowly whenever we had questions. The transportation nearby is convenient, making it easy to get around. The sound insulation in the room at night was good, so we weren't disturbed. Our family felt safe and comfortable staying here, and all the facilities worked well. It's very suitable for traveling with elderly people and is highly recommended.

The hotel as a whole is simple yet elegant. The guest rooms are spotlessly clean, even the corners are well-maintained. The water pressure in the bathroom is excellent, and hot water comes out quickly, making for a great showering experience. The staff are patient and always try their best to assist with any requests. The location is superb, making it easy to get around by taxi or public transport, and there are plenty of amenities nearby. The atmosphere is peaceful, and the price is reasonable, making it an ideal choice for a leisure trip.

The location is fantastic! It's right off the first alleyway from Shenyang Zhongjie, and downstairs is a snack street with all kinds of delicious food. Once you step out of the alley, you're on Shenyang Zhongjie, a famous pedestrian street throughout China. The hotel is also very close to the Shenyang Imperial Palace and Zhangshi Mansion, both of which I walked to. The room was clean and tidy, the service was excellent, and I had a very comfortable stay.

The room was excellent, no complaints there. The only downside was the construction site outside the window. The hotel's location is fantastic, though. It's just a stone's throw from Shenyang North Station, making train travel incredibly convenient. For my afternoon train, the hotel even offered a buffet lunch (pretty similar to breakfast, but filling and clean). I'll definitely stay here again next time I'm in Shenyang.

I had accidentally booked the wrong dates, and Vince, the manager at the front desk, went above and beyond by actively communicating with Ctrip (travel agency) to prevent me from losing a day's worth of fees. My sincere thanks to him! I stayed for two days, and it truly felt like a five-star experience in terms of facilities and service. From the bathroom fixtures to the room decor, everything was made with high-quality materials from its time. This old hotel has its own unique charm, and it's rare to see such consistent and diligent maintenance – something they've definitely achieved here. The breakfast offered a great selection of both Chinese and Western dishes, and the restaurant was bright and spacious. I even took some pictures to remember it by. The hotel is close to Taiyuan Street, so there's an endless variety of local specialty foods to try. However, Taiyuan Street itself has lost a lot of its former glory compared to how it used to be.

The most memorable part of our stay at Swissôtel Shenyang was Eric, our Les Clefs d'Or Concierge Manager. He reached out before arrival to understand our needs and always stayed one step ahead, handling our questions and last-minute requests with calm professionalism and genuine care. If service is an art, Eric is a true artist — he writes the most touching verses during a guest's stay, and as an architect of beautiful memories, he turns ordinary service into an art form, making every encounter unforgettable. The central location, high-floor lake view, and quiet comfortable rooms were all wonderful, but it was this feeling of being truly cared for that made the trip special. We will definitely return and ask for Eric again. Highly recommended.

The breakfast selection was plentiful, offering both Chinese and Western options, and the taste was quite good. It would be even better if there were some local specialty snacks available, allowing us to enjoy authentic flavors right at the hotel, which would help us retain guests.

I went there expecting a top-notch bathing experience, but I was sorely disappointed. First, let's talk about the room. I booked the last available tatami room. It was spacious enough, with an indoor hot tub, but no window. The ventilation system made a lot of noise when turned on, and even with the air conditioning set to the lowest, it still felt stuffy. The room included two hot spring tickets, valid until 6 PM the next day if you checked out before 10 AM. Breakfast was at the Breeze Restaurant in the villa area, priced at 119 yuan per person, and the quality was very poor. It opened at 7 AM, and when I arrived shortly after, they were still slowly putting out food. There weren't many options, but the most memorable was the bacon – just a few burnt-looking pieces on the plate, I couldn't tell if they were leftovers or just overcooked. If breakfast is included in the room rate, you might as well grab a quick bite, but otherwise, it's definitely not worth the price. The hot springs were very basic – no food, no drinks, and no fruit (I'd seen reviews mentioning occasional fruit, but I didn't see any). A bottle of plain water cost 8 yuan. I went on the afternoon of check-in, around 5 PM, and it was quite crowded. The next morning, it was even more so. In short, I won't be going back.

My child returned to familiar Shenyang for winter vacation. Cleanliness: Generally acceptable, but the seats and bed undercarriage could be improved for a more perfect experience. Environment: Located near the North Railway Station, its convenient transportation is a major selling point. Facilities: The heating was excellent even in the cold weather. Unfortunately, a previously damaged facility in the room had not been repaired to its original condition and was not strong enough, causing a slight scare during normal use. Luckily, no accidents occurred. I hope it will be improved next time. Service: 100% responsive. This will still be my first choice hotel when I return to Shenyang!!

Let's start with the positives: **Excellent Location:** The hotel boasts a prime location in the heart of Shenyang, surrounded by popular 'influencer' spots. The Imperial Palace and Marshal Zhang's Mansion are within walking distance, and it's situated right on Middle Street Pedestrian Street. Transportation is convenient. Downstairs, Wang Houyuan Dumplings are delicious, and the Qianlima BBQ across the street is also highly recommended; you should try their chicken racks too. It's incredibly convenient for getting around and dining. However, I wouldn't recommend the Xiaohuyan Morning Market or the Caitadian Night Market nearby; they're overpriced, the food is mediocre, very commercialized, and rarely frequented by locals. **Good Sleep Experience:** The soundproofing in the rooms is quite good, and the bedding is clean and comfortable, ensuring a high-quality rest. **Prompt Service Response:** When issues like a clogged floor drain arose, the hotel manager was patient and resolved them promptly. On the morning of the 24th, while dining at the buffet restaurant, I noticed obvious stains on the edge of a plate (as shown in the picture). A male waiter saw it and reacted quickly, immediately taking the plate away. His actions were timely and appropriate, which is commendable. He immediately informed a female waitress on site about the issue. However, it was disappointing that the female waitress responded, 'So many people eat at the buffet every day; it's impossible to check every plate.' Now for the negatives: **Severely Outdated Hardware:** The room furnishings are old-fashioned and stained, the clothes hanger was broken, and the room door sagged, making it difficult to open and close. The carpet had large areas of old stains, which looked quite bad. After I reported this to Ctrip, the platform was very helpful in coordinating a solution. The hotel manager was patient and proactively offered a room upgrade. Ultimately, we declined the upgrade and opted for free breakfast instead, but the hotel's attitude towards resolving the issue is commendable. (Although, when communicating with the manager, I overheard a female waitress next to her quietly questioning if I was 'looking for trouble,' which made me feel a bit uncomfortable. I was simply providing honest feedback.) **Poor Attention to Hygiene Details:** The floor drain in the shower was clogged, leading to standing water. Also, as mentioned, there were obvious stains on a plate during breakfast on the 24th. **Management Awareness Needs Improvement:** Regarding the cutlery hygiene issue, the on-site female waitress explained it away by saying 'there are too many people to check individually.' This reveals a lack of standardized procedures and treats an objective difficulty as an excuse for a management oversight. Finally, I'd like to say that while this stay wasn't perfect, Ramada, as an established four-star hotel, generally has good service and staff quality. However, it definitely needs some reforms. The hotel occupies an excellent location, but the current hardware completely fails to live up to its 'four-star' rating and 'prime location' value. I recommend considering phased renovations (for example, renovating one floor at a time and then progressing through the others). Although this would result in a short-term loss of revenue, in the long run, improving the hardware to recover ratings and reputation would yield a far greater return than simply 'resting on its laurels' as it is now.