Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 4, 2026|Smart Room (one Bed)
wwwxiiyuMy last two days in Urumqi were a much better experience than my first. My room was upgraded to a larger one, and the cleaning lady was exceptionally good. She proactively brought a foot bath and filled it with water for me both nights. The room was also cleaned thoroughly and meticulously. Definitely worth a high rating!
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Price per night from:£47
Posted on May 10, 2026|Business Queen Room
QinThe hotel's location is excellent, just a two-minute walk from CC. The room was clean and tidy, the service was superb, and it offered fantastic value for money. Five-star recommendation! The environment was quiet and comfortable, and the hygiene was spot on. The front desk service was warm and attentive. A perfect stay experience, I'll definitely be back next time!
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Price per night from:£34
Posted on Mar 23, 2026|Modern Urban Exquisite Double Room
Guest UserI highly recommend the Modern Four Seasons Hotel! The room was clean, tidy, and odor-free, the bedding was soft and comfortable, and the soundproofing was excellent – I slept soundly until morning. The front desk staff were warm and attentive, and very efficient. The location is convenient. I'll definitely stay here again on my next visit!
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Price per night from:£27
Posted on Jul 5, 2026
Anonymous UserOverall, we had a pleasant stay. However, I would like to share our experience with the complimentary photo session so that future guests know what to expect.
If you book through Trip.com, please check carefully what is included. We were informed by the photo studio that our complimentary photo session did not include the traditional costume, while if th guests who booked through some other travel agencies were able to use the costume free of charge. We found this difference quite surprising.
Another disappointing experience was the complimentary photos. The hotel receptionist told us that we would receive 3 free photos per person, so as two guests we expected 6 photos. However, when we arrived at the photo studio, we were told that the offer was actually 3 photos per room. The inconsistent information between the hotel and the photo studio caused unnecessary confusion and disappointment.
I hope the hotel and the photo studio can provide consistent information in the future, so guests know exactly what is included before they arrive.
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Price per night from:£63
Posted on May 16, 2026
Guest UserCheck-in for the hotel is on the third floor. The room was great – clean, hygienic, and the service was excellent. Very satisfied! The front desk staff were warm, thoughtful, and very polite. They handled check-in and check-out efficiently and quickly, patiently answering all my questions with a kind and attentive attitude. Any requests were promptly addressed, demonstrating great professionalism and making me feel very well taken care of.
The hotel's attached parking lot is very convenient, with plenty of spacious spots, making parking easy and hassle-free. Security management is well-organized, and entry/exit is smooth, which is a huge plus for those traveling by car. I felt very secure leaving my vehicle there.
The room itself was fully equipped and well-maintained, with brand-new hardware. The air conditioning, bathroom facilities, lighting, and internet all worked perfectly without any issues, ensuring maximum comfort during my stay. The room had good natural light and ventilation, a practical layout, soft and comfortable bedding, and excellent soundproofing, allowing for a peaceful and quiet night's sleep.
The hotel's cleanliness was top-notch; every corner was spotless, and the toiletries were of good quality, making for a clean and reassuring stay. The surrounding area offers convenient access for getting around, and the overall service was attentive and meticulous. From the environment and service to the hardware facilities, everything reflected quality. It offers great value for money.
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Price per night from:£20
Posted on Jun 23, 2026|Exceptional Double Bed Room with Sleep Aid Mattress + Deep Sleep + Relaxation
Guest UserThe hotel hallways were stuffy and the hygiene was just average. The security service was quite good, but the front desk staff had a lukewarm attitude. When I asked about local transportation, the female attendant replied that she wasn't from around here and didn't know. The hotel facilities are quite old.
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Price per night from:£16
Posted on Apr 28, 2026
Guest User
The service was great! They even gave me a free room upgrade, which was a thoughtful touch. The breakfast was delicious. Every time I stay here, the staff are so welcoming, and all the front desk personnel are lovely. I really love this hotel. There are good restaurants downstairs, and it's close to where I like to go shopping. It has a nice, relaxed pace of life.
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Price per night from:£15
Posted on Mar 19, 2026
Guest User
As a frequent business traveler, this Holiday Inn Express in Urumqi is one of the most reliable I've stayed at. The room was clean with no strange odors, and the bed was very comfortable, ensuring a good night's sleep. The 24-hour hot water and laundry room are incredibly practical, perfect for business travelers. Breakfast was fresh and filling. The front desk staff were efficient, making check-out a breeze. The location is convenient, with plenty of dining options nearby. Overall, it's a stress-free and comfortable stay. Highly recommended!
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Price per night from:£35
Posted on Sep 5, 2026|Twin Room
Guest UserAs a frequent traveler, I was pleasantly surprised by my stay at the Olive Garden Hotel this time. The hotel's location is exceptional, being close to Consulate Lane and offering very convenient access to the Grand Bazaar. The rooms are spacious, with a simple yet luxurious decor, excellent natural light, and very good soundproofing. All in-room facilities are well-maintained, and the bathroom has stable water pressure. The front desk staff are professional and efficient, making check-in quick. The public areas are clean and tidy, and there's a self-service laundry room. Parking is also hassle-free for guests arriving by car. The hotel is a quiet oasis amidst the hustle and bustle, providing a perfect place to relax after a day of sightseeing. Whether for a vacation or a short business trip, this is a highly recommended hotel in Urumqi, and I will definitely book it again on my next visit.
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Price per night from:£40
Posted on Jun 5, 2026
Guest UserThe room was clean and tidy, the bedding was comfortable, and the front desk service was warm and attentive. The location is convenient for getting around, and the environment was very clean. It offers great value for money, and my stay was super satisfying. I'll definitely choose to stay here again next time.
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Price per night from:£25