Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 17, 2024|Single Room
Guest UserVery lovely decorated room, situated in between a small town with two ski resorts. Transport to the ski resort from the hotel can be arranged, which makes it really convenient. Rooms are very spacious and clean, with the beds being very comfortable. Saving the best for the last, the lady boss is extremely hospitable and is constantly ensuring that you’re well taken care of during your stay. Would highly recommend!
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Price per night from:HK$139
Posted on May 25, 2026
Xiaoshia
My stay at the Torch Building City Intercontinental Hotel in Urumqi was truly fantastic! As soon as I entered the room, I noticed a humidifier was provided, which was such a thoughtful touch given Xinjiang's dry climate. It made for a very comfortable stay.
The breakfast deserves special commendation – it was incredibly varied and delicious; you could taste the care put into every dish. The hotel staff were also very warm and attentive, providing excellent and efficient service that made me feel right at home.
The overall environment is elegant, and the facilities are comprehensive. Whether you're traveling for business or leisure, this is an excellent choice. I highly recommend it to everyone and will definitely choose to stay here again on my next visit to Urumqi!
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Price per night from:HK$329
Posted on Sep 14, 2026|KING EXECUTIVE ROOM WITH SNOW MOUNTAIN VIEW
Anonymous UserMy biggest impression from this stay at the Conrad Urumqi was how effortless the entire trip felt. The hotel's location is incredibly convenient for getting around, whether it's for dining, shopping, or planning a day's itinerary. Upon returning, I could quickly switch into a calm and relaxed state. I really appreciate this balance of 'lively and serene.'
What truly stood out to me this time was the overall service at the hotel. The staff were all very enthusiastic and efficient. Any request was usually met and resolved quickly, and the service experience wasn't negatively impacted by a large number of guests.
During my stay, Kevin from the concierge team helped me many times. Whether it was retrieving and transporting luggage or later needing help with sending a package, he was very patient and handled everything with diligence and efficiency. He was always friendly and welcoming whenever we met, which made me feel very comfortable. While many of these tasks might seem small, having someone readily available to assist during a trip truly makes things much easier.
I also want to extend a big thank you to Russel. Since I had his WeChat contact from a previous stay, I primarily communicated with him directly for anything I needed during this visit. He always responded to messages promptly and diligently followed up on every matter, big or small. Any coordination or arrangements needed were handled perfectly, making the entire check-in process much smoother. This kind of service, where you can always reach someone and receive prompt, effective assistance, is a huge plus for guests.
Overall, my entire experience, from check-in to check-out, was very smooth. The hotel's facilities are high-quality, and the team's service is warm and efficient. I particularly want to thank Kevin and Russel for their help and care over the past few days, which added a wonderful lodging experience to my trip to Urumqi.
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Price per night from:HK$1,094
Posted on May 11, 2026|Superior Deluxe Twin Bed Room (Smart Guest Control + SLEEMON Mattress + Jingdong Humidifier)
Sipu
The hotel facilities are complete, the room is clean and tidy, and there are plenty of dining options nearby. The soundproofing is excellent, and the front desk staff are very friendly. My favorite part is that it's pet-friendly! I look forward to coming back and staying here again for my next vacation.
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Price per night from:HK$403
Posted on May 4, 2026|Deluxe Double Room
lakesongTraveling to Xinjiang, I passed through Urumqi on both the outbound and return flights. Luckily, both hotels I chose were excellent.璞舍沁院 (Pushe Qinyuan) is relatively close to the airport and offers a shuttle service. The hotel is conveniently located in a residential area, surrounded by other hotels (at the intersection of Qingdao Road, Guangzhou Road, and Shanghai Road). It's easy to get around, yet quiet and comfortable. There's a satellite plaza nearby and plenty of dining options. The hotel's exterior and interior design are very unique, perfect for taking photos. The front desk staff, breakfast service, and airport shuttle were all attentive, enthusiastic, punctual, and efficient. The self-service laundry room and gym were clean, tidy, and well-equipped. The foot massage on the basement floor was very professional and offered good value for money. The room wasn't huge, but it was very comfortable and suited my needs perfectly. Highly recommended!
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Price per night from:HK$675
Posted on Jul 13, 2026|Smart Room (Double Bed)
Guest UserThe ladies at the front desk provided excellent service. The cleaning staff were on top of daily tidying and proactively replenished drinking water and supplies, showing great attention to detail. The common areas were spotless, the Wi-Fi was fast and smooth, and facilities like the TV and air conditioning worked perfectly. Overall, it's fantastic value for money; the service, cleanliness, and environment are all top-notch. It's suitable for both business trips and tourism. I've already recommended it to friends, and I'll definitely book again next time!
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Price per night from:HK$344
Posted on Mar 13, 2025|Superior Twin Room
Aussie NikThis hotel is top quality. Worthy of 5 star standard. Just built in 2024, everything was brand new. Front desk receptionists were all so professional and hospitable. We felt so at home and comfortable that we stayed for 6nights. We were offered an abundant breakfast, evening tea and late supper. We had 70 inch tv with movie channels. There is a complementary laundry room. The Japanese style toilet was a bonus. Bus stop is across the road. Walking distance to Hong Shan Park, Peoples Park, Xinjiang Museum and Saybad Shopping district. Highly recommend any visitors to Urumqi to this wonderful hotel.
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Price per night from:HK$276
Posted on May 26, 2026
Guest User
The hotel's cleanliness and service were truly impeccable. Stepping into the room, my first impression was how sparkling clean everything was – the bed, desk, and floor were spotless. The bedding was pristine white, soft, and had a faint fresh scent. Even the bathroom faucets and corners were thoroughly wiped clean, making me feel incredibly comfortable and at ease. The service was just as heartwarming: the front desk staff were friendly and efficient with the check-in process. Room service was incredibly quick; whether it was a charger or an extra blanket, it arrived within minutes. Every time I returned, the room had been discreetly tidied and refreshed. This level of detail and thoughtfulness has made me unreservedly choose 🍊 Hotel as my top choice for future trips. I will definitely be back!
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Price per night from:HK$355
Posted on Mar 29, 2026|Quality Premium Choice Double Bed Room
XinsuinifeiNeither good nor bad, just okay. The front desk staff on the day was quite impolite. I was a bit tired and just wanted to book a hourly room to rest for a while. Hourly rooms are usually for 4 hours. However, the staff called me directly when I hadn't even been there for 2 hours, asking if I wanted to extend my stay. Not only did it disturb my rest, but it also wasn't even close to the time to urge an extension. I told them I wouldn't be extending, and they just hung up without another word. Was that their way of kicking me out?
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Price per night from:HK$288
Posted on May 3, 2026
Anonymous User
This hotel offers excellent value for money. It's clean, very new, and the staff are incredibly helpful. Plus, parking is super convenient. Highly recommend!
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Price per night from:HK$322