Newer hotel in area so fairly clean, moderate furnishing and amenities offered. We travel frequently but don't honestly use this hotel chain so thought we would try it out. We booked hotel as it was advertised on there website as ”pet friendly” and we were travelling with our small crated cat. When we went to check in the young lady at desk told us there was a $30/nite pet charge and when we asked about the charge, an old unpleasant man who ubruptly informed us ”its on website, its listed! ” We have no problem with paying it had it been list on site or told verbally when I phoned several weeks earlier to confirm our reservation. No transparency here. I mean if you are going to charge a $90 + taxes pet fee, be upfront about it, like most hotels do . Website clearly says pet friendly and further says ”ask at hotel for details” no such inflated charge listed under policies either. Honestly seems like a money grab. We checked in and were pleasantly suprised with decor and clean looking appearance of hotel as a whole. We got settled into our room early afternoon and accomodations seemed decent, nice layout of suite but walls are paper thin and could hear kids screaming and banging walls and a couple of dogs barking across the hall nearly non-stop our entire visit. Air conditioner leaked and our carpet was wet in front of unit all 3 days. We let front desk know, they didnt come to repair. Towels and bedding had some wear and staining. Bed seemed comfortable to sit on but both of us woke up with sore backs each morning unfortunately. The ” hot breakfast” advertised was sadly another big dissapointment. We were here three mornings, EXACT SAME cold egg looking omellettes, microwaved pork sausage links, uncooked hashbrowns, they also had boiled eggs in a bowl and mushy fruit salad both un-refrigerated, same exact breakfast served all three days! Coffee was good actually and they did have fresh bagels and some cereal. The young lady working area was always busy filling the dishes constantly, there was lots of stuff in bowls just nothing most would enjoy Didn't use the pool but it looked decent. Lotsa good local restaurants within walking distance to support and enjoy. My husband and I stayed here for 3 nights this week. Unlikely we would stay here again or recommend.
Very Good
78 Reviews