6 negatives, 2 positives. 1) paid in advance for logs, two bags left for us, therefore we used both. Owners emailed when we left, stating we should have only used one bag. (This was not clearly labeled)£15 taken from our a/c without consent, we now need to raise dispute with bank. We are also waiting for the refund payment of £10 (initially given Incase we damaged). 2) we were not given code to enter hut, called on arrival twice, answer phone. 20 mins after we received a call from a mobile, Paul (owner, who then needed to find out code). We also gave mobile number to another couple who had same issue. Did not see owner at all in our stay. 3) hot tob, very unattractive- warm round bath, not a jacuzzi. Old bit of plastic sheet over the water, which we needed to remove yourself. We did not use hot tub, due to unappealing sight. 4) we book the Oaksmere pub as we were advised 10 min walk (we ended up turning back and going without dinner as walk was on a main road with no sidewalk) therefore dangerous. 5) 2 other couples who arrived, actually complained more than us. 6) kitchen area basic, paper cups. So poor we didn’t have breakfast as went elsewhere. Positive 1) huts new, clean bedding and towels. 2) huts clean inside.