Guest User
October 14, 2023
On arrival we were initially given the keys to room F04. That room was out the back, out of the sun & was basically damp, smelly & not adequate to house my dog! Quick trip back to reception & immediately given room H03! Huge balcony, smelt clean & fresh & was cared for. No issues during our weeks stay with the room, we asked for clean towels, toilet rolls etc when needed..we don’t like maid service anyway! Food was adequate enough for what you pay to stay at a budget all inclusive hotel with plenty of salads, fish, pasta & meats. We made good use of the AI pool bar…plenty of alcohol, non alcohol & cocktails of the day to choose from. Cleanliness around the pool & in public areas need addressing! Sun beds & the surrounding outdoor floors were not cleaned all week (sticky drinks, dropped ice creams etc caused all sorts of fly/insect problems) & someone who had clearly taken too much advantage of the AI bar, had vomited just down the way from our room on the Tuesday & it was still there on the Friday (we had reported this but still it wasn’t cleaned up-revolting)!!! Other than that, we can’t complain..you get what you pay for & that’s that…however we wouldn’t stay here again...we prefer other hotels on the resort.